Case study
Industry
Technology
Company HQ
Poland
Number of Employees
1,400
Office Locations
Poland, Mexico, Philippines, India, Switzerland, USA
Lingaro centralizes learning for its international employees with Udemy Business
Udemy driving business outcomes
Case study details
Headquartered in Poland, Lingaro is an end-to-end data services provider, delivering data engineering, business intelligence services, maintenance, and support worldwide. The company works with a range of clients, including many of the Fortune 500, all of whom understand that data should be central to decision-making.
Supporting these clients are over 1,400 data specialists located at the company’s headquarters in Warsaw, as well as across wider Europe, North America, and APAC, including the Philippines, India, Mexico, and the U.S. Keeping up with trends is essential, so the company wanted a centralized and consistent way of upskilling and reskilling its talent in the most relevant areas. Using Udemy Business, Lingaro now provides personalized and consistent learning experiences for its remote international employees — accessible at any time and from any location.
Providing personalized learning opportunities for international experts
As a renowned provider of data analytics, the knowledge of Lingaro’s data specialists is essential to its offering. The company’s ability to close skills gaps and stay on top of trends is what enables Lingaro to meet evolving client needs and drive growth. And it’s equally important for maintaining morale and minimizing turnover in an industry where talent can be scarce.
Due to the specialist nature of their knowledge, these experts need specific learning tools to help them stay up to date with the latest industry developments.
“We have developers who are deeply knowledgeable about their world,” says Agnieszka Chojnowska, Head of Global Recruitment and HR Director at Lingaro. “They don’t want to spend time learning things they already know, and it’s costly for us as a company, so we needed a platform that could help them focus on very specific elements.”
In addition to these exacting needs, Lingaro’s experts are fully remote and scattered across the globe, which added an extra layer of complexity for an HR department determined to provide consistent learning experiences. So, the company needed a platform that would allow it to create and maintain the same educational standards in multiple locations and languages — putting people first.
“We wanted to maintain a focus on self-learning and build a continuous learning culture that everyone can be a part of,” says Gabriela Kozlowska, Learning and Development Leader at Lingaro. “We’re a global company in the modern world, but we understand the importance of maintaining that people perspective.”
A wide range of high-quality courses on demand
After exploring several learning and development solutions, Lingaro chose Udemy Business for its wide range of relevant courses, the ability to select which specific modules developers engage with, and the user-verified, high-quality materials on offer.
There were also several integration benefits with Lingaro’s existing systems that would help the company provide seamless access to learning services and fully integrate learning with career development.
“Udemy has lots of features that can be integrated with our LMS platform,” says Kozlowska. “That means we can share the content from Udemy in our own branded systems and seamlessly integrate the insights it provides in our employee development plans.”
These qualities, as well as the licensing scalability, full support from Udemy’s expert consultants, and easy access to statistics and learning trends, made Udemy the perfect fit for the company’s learning ambitions.
Democratizing knowledge with companywide learning
Today, Lingaro strives to ensure access to knowledge and development opportunities is universal throughout the company. That’s why all employees in all locations have access to Udemy Business.
To promote its use, Lingaro’s HR leaders send monthly communications about the most popular courses to all employees and create playlists that combine modules for dedicated themes. They also provide guidance on how to align Udemy courses with career progression and development opportunities.
The company’s approach is to combine predefined training paths set by managers with the freedom for employees to learn anything they want in their own time. In one instance, this flexibility saw an HR employee learn to use Microsoft Power BI and eventually transfer to Lingaro’s technical team.
“Udemy Business can help you adjust the content to your specific needs,” says Kozlowska. “That’s great for our HR teams, but it also encourages people to explore learning opportunities by themselves.”
A full spectrum of learning and improvement
Udemy’s quick access to quality courses and bespoke learning paths helps Lingaro’s diverse talent learn new skills covering many areas and competencies.
The company’s consultants, who work closely with clients, can learn about communication techniques, agile methods, and project management. And data analysts can explore the more technical aspects of their jobs, staying up to date with emerging trends and techniques.
“Udemy makes it easy to find the most recommended courses for each area of our business, which means we can easily direct people to the resources they need to upskill quickly and efficiently,” says Chojnowska.
These courses are also updated and delivered in real-time, which means employees always have access to the latest available information. And the metrics and insights available within Udemy are vital for tracking progress and understanding HR spend.
“We wanted to have a better understanding of the investment we were making in training,” Chojnowska explains. “We can now instantly see how much time people are spending in Udemy, what they’re spending that time on, and what the cost of that is for us as a business. That’s really important from the CFO’s perspective.”
Head of Global Recruitment and HR Director, Lingaro
Scalable, personalized learning experiences that bridge borders
For a company with talent spread far and wide, having a centralized source of learning is vital — but flexibility is just as important. With Udemy, Lingaro can deliver training to its expansive workforce regardless of location while ensuring everyone receives the same quality of resources. But important regional differences are also accounted for by the International Collection in Udemy Business, which provides courses delivered by local, native-speaking experts.
“Thanks to Udemy, we’re able to make sure our learning experiences are consistent across borders,” says Kozlowska. “But if people from a given location need some additional topics or content especially for their region, we can provide that too.”
Global collaboration and knowledge-sharing resources also enable employees from different regions to collaborate and learn from each other through forums, videos, and other shared resources.
For Lingaro’s HR teams, all of this means reduced administrative effort, streamlined training and onboarding, and lower costs.
Attracting talent through learning opportunities
Calculating the impact of a learning platform isn’t always simple. But Udemy’s real-time metrics, accessible through online dashboards, make it fast and easy for Lingaro’s HR teams to monitor what training has been completed and how employees are progressing on their skills paths.
These metrics also help Lingaro identify which employees are ready to transition into new roles or projects, creating opportunities and contributing to the company’s ability to attract and retain talent. In fact, access to learning opportunities in Udemy is listed as a benefit in Lingaro’s job postings.
“Our employees have said that access to these types of learning materials isn’t common in other companies, so it’s great to be able to position ourselves as an employer that provides access to a valuable source of knowledge,” says Chojnowska.
And that knowledge, as well as being a powerful business tool, can be a true motivator.
“Udemy Business has met all of our expectations,” says Kozlowska. “Our employees across the organization have shared overwhelmingly positive feedback and have noted improvements in their skills and confidence, particularly in areas like communication and technical abilities. The interactive and engaging content, such as videos, quizzes, and gamified elements, has made learning enjoyable and motivating.”
Learning and Development Leader, Lingaro
A future of learning supported by AI
Lingaro plans to continue promoting Udemy Business and its functionality throughout the business to encourage people to use all of its features to their full potential. The company will also explore some of Udemy’s emerging AI capabilities that provide personalized learning advice to users.
In the near future, Lingaro plans to add new learning paths, including onboarding for new managers, and will continue to focus on creating knowledge hubs for proficiencies outside of technical skills.
“Udemy isn’t only about tech skills for us,” says Chojnowska. “We have a lot of experts who represent our company at conferences and we believe Udemy can be a great source of knowledge for them when it comes to public speaking skills.”
The company will also create tailored learning paths for specific job roles, ensuring its employees have the collaborative, consistent learning resources needed to deliver success to an international market.
Learning and Development Leader, Lingaro
Learning and Development Leader, Lingaro
Read more success stories
