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DEDICATED CUSTOMER SUCCESS TEAM

We’ll help you connect learning to business outcomes

Acting as an extension of your own team, our customer success partner helps your organization shape, execute, and optimize learning strategies to achieve business goals.

An ongoing strategic partnership

Align learning to critical business
outcomes from the start

Realize the value of your investment faster

A customized plan and resources help you engage the right stakeholders and integrate Udemy learning solutions into your employees’ workflow.

Set your organization up for success

Training sessions, engagement events, program strategy consulting, and custom-built workshops keep employees involved and learning.

Monitor the impact on your business goals

Regular data-backed business reviews demonstrate the impact of learning, helping you improve the efficacy of your learning programs.

Use learning as a competitive advantage

Our market expertise helps you use learning to accelerate innovation, navigate change, and equip your team with the skills they need to keep your organization ahead.

We provide services and strategies to support your needs at every stage

Launch successfully

  • Launch and success planning
  • Change management
  • Executive sponsor engagement
  • Content and business outcomes mapping
  • Integration services

Get your teams up to speed

  • Manager onboarding
  • Admin product training
  • Learner onboarding

Incorporate Udemy into your L&D programs

  • Gaps assessment
  • Learning program design
  • Communication plans
  • Plug-and-play resources for effective L&D programs

Build a culture of learning

  • Making time for learning
  • Rewarding and recognizing learning
  • Team learning strategies
  • Learner competitions

Fine-tune your learning strategy

  • Consultation calls to review program performance
  • Executive business reviews
  • Executive alignment
  • Customer events

24/7 global support

Everyone in your organization (including learners, admins, and executives) will have access to our 24/7 global customer support team of specialists.

We also offer live chat from 7 am to 5 pm PST.

Our customer success manager has been a wonderful strategic partner to Rubicon Programs. She’s connected to our business needs and always steers us in the right direction to help us achieve our goals through learning. She takes the time to listen, brings us new playbooks and learning path ideas, and recommends L&D strategies that set us up for long-term success.
Adrienne Kimball
Chief Talent Officer

Let’s unlock the potential in your people