DEDICATED CUSTOMER SUCCESS TEAM

We’ll help you connect learning to business outcomes

Acting as an extension of your own team, our customer success partner helps your organization shape, execute, and optimize learning strategies to achieve business goals.

An ongoing strategic partnership

Align learning to critical business
outcomes from the start

Realize the value of your investment faster

A customized plan and resources help you engage the right stakeholders and integrate Udemy learning solutions into your employees’ workflow.

Set your organization up for success

Training sessions, engagement events, program strategy consulting, and custom-built workshops keep employees involved and learning.

Monitor the impact on your business goals

Regular data-backed business reviews demonstrate the impact of learning, helping you improve the efficacy of your learning programs.

Use learning as a competitive advantage

Our market expertise helps you use learning to accelerate innovation, navigate change, and equip your team with the skills they need to keep your organization ahead.

We provide services and strategies to support your needs at every stage

Launch successfully

  • Launch and success planning
  • Change management best practices
  • Executive sponsor engagement
  • Content and business outcomes mapping
  • Integration services

Get your teams up to speed

  • Manager onboarding
  • Admin product training
  • Learner onboarding

Incorporate Udemy into your L&D programs

  • Gaps assessment
  • Learning program design
  • Communication plans
  • Plug-and-play resources for effective L&D programs

Build a culture of learning

  • Making time for learning
  • Rewarding and recognizing learning
  • Team learning strategies
  • Learner competitions

Fine-tune your learning strategy

  • Consultation calls to review program performance
  • Executive business reviews
  • Executive alignment
  • Customer events

Achieve your learning goals with Professional Services

Want to level up your learning strategy and execution? Ask your Udemy representative about Professional Services today.

Project Management

Navigate every phase of your implementation seamlessly—from planning to launch and beyond with project management support.

Learning Architecture

Unlock learning strategies and maximize business outcomes with the expertise of a learning consultant.

Content Curation

Strengthen your organization’s skills and training strategy with carefully curated content recommendations.

Learning Program Management

Expand your team’s capabilities with additional resources to maximize the potential and increase execution of your learning program.

24/7 global support

Everyone in your organization (including learners, admins, and executives) will have access to our 24/7 global customer support team of specialists.

We also offer live chat from 7 am to 5 pm PST.

XP Inc. Logo
I like the Udemy Business platform; it makes it easy for one person to administrate for the entire company — which makes it highly scalable. And the support we received from our account managers really surprised me. It’s not common to see across other vendors.
Sarah Lourenço
Leadership Development

Let’s unlock the potential in your people