Workforce Empowered with Self-Driven L&D Boosting Skills and Career Progression

Offering wide-ranging digital services from application development to cyber security for over 1,200 clients worldwide, Ciklum prides itself on inspiring its people to innovate and create. 

But like any business with a globally-spread workforce, just 4 years ago, Ciklum found it difficult to maintain a consistent, comprehensive, and quick-to-react learning and development (L&D) program — essential attributes for modern software development. Ciklum needed an online L&D solution to help its people quickly reskill and upskill in the latest technical competencies while also allowing them to carve their own career paths.

Challenges: An inconsistent, localized L&D program across widespread development teams 

Every developer knows that to stay at the leading edge of technology and software advances takes constant upskilling — including planning future skills requirements long before they’re needed. But without a consistent and comprehensive L&D program to support large and widespread development teams, maintaining these skills can be a significant challenge. And if organisations can’t solve this challenge, they risk losing out to more agile competitors and even negatively impacting employee career progression. 

Before its L&D program transformation, this was the challenge faced by multinational digital services provider, Ciklum. With a reliance on formal, in-person training, Ciklum’s L&D team noticed that learning was disparate and locally-driven — negatively affecting company-wide consistency. 

To redress the L&D balance across the company — including reducing its reliance on inefficient in-person training — Ciklum needed an online learning solution that could offer a broad range of the latest technical courses on-demand, and eliminate the need to wait to physically attend particular courses. 

Solution: Thousands of the latest technical courses — available on demand

Following an evaluation of its needs and after trialing several online learning platforms — including LinkedIn Learning, Pluralsight, and Coursera — Ciklum selected Udemy Business to form the heart of its L&D program

From day one, Liubov noticed the platform’s benefits, with her team providing access to the latest technical skills courses to help ensure the company’s developers never miss a beat. “We wanted to increase our employee value proposition, so the obvious answer was to provide a majority of the company with access to Udemy Business,” says Liubov. “Happily, the adoption rate of the platform immediately soared, with people completing thousands of hours of courses. What’s more, it put us in the best possible position to effectively manage L&D during COVID-19 home working.” 

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