Indra

How Indra upskilled 49,000 employees across 46 countries

Indra makes the world go ’round — literally. The global technology and consulting company has transformed how people get from A to B, whether it’s on the ground or in the air. But not only that, because Indra is a world-leader in providing proprietary solutions in specific segments in Transport and Defense markets, and a leading firm in Digital Transformation Consultancy and Information Technologies in Spain and Latin America through its affiliate Minsait.

Like so many other organizations, Indra’s future relied heavily on the skills, knowledge, and capacity of their workforce. And in 2018, they trusted Luz Santillana Romero Development and Engagement Director, to oversee employee learning programs.

Challenge: Respond to the widening global skills gap

With 49,000 employees distributed across 46 countries, Santillana and her team has the monumental task of developing a learning strategy that works across time zones, languages, and cultures.

“Since 2018, our learning strategy has fueled the cultural transformation of Indra,” says Santillana. “Through our transformation, we’re working to put the employee in the center of the company.”

Their learning and development strategy aims to accomplish three goals: develop Indra’s professionals, ensure their employability, and provide them with the tools they need to perform and grow their careers.

But when the advance of new technologies and economic transformation accelerated, Santillana’s team took a leading role to incorporate the new skills required into the company. Suddenly they didn’t just need a workplace learning solution that scaled with their large and globally distributed employee base — they needed one that kept up with the pace of change at Indra and the world at large.

Solution: A learning platform that responds to rapid change on a global scale

The core objectives of Indra’s learning and development program are three-fold: Make employees responsible for learning, enable more collaboration and contribution to the company, and constantly evaluate best practices to
ensure innovation.

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