Upskill to Outpace: How Top Professional Services Firms Build Expertise to Drive Growth

The professional services landscape is evolving at an unprecedented pace. The global management consultant market is projected to grow 60% by 2028, thanks to increasing client demands to keep up with technological innovation. Capitalizing on this growth depends on your firm’s ability to upskill and reskill employees in emerging technologies like generative AI, advanced data analytics, cybersecurity, and cloud engineering. It’s time to transform your workforce into your greatest competitive advantage.
Upskill to Outpace: How Top Professional Services Firms Build Expertise to Drive Growth profiles how four industry leaders — Booz Allen Hamilton, Calybre, Genpact, and Publicis Sapient — are maintaining a competitive edge by investing in their existing talent through robust skills development programs. By reducing their reliance on external hiring and prioritizing internal development, these firms have seen employee retention grow, project profitability increase, and credibility with clients rise thanks to employees’ certified expertise.
Download this ebook to discover applicable learnings for your firm and consultants, including:
- Designing learning programs that deliver meaningful results
- Balancing skills development with billable targets
- Implementing hands-on practice for faster skills comprehension
- Tracking success with key performance indicators