Diversity & Inclusion | Course
Developing Your Emotional Intelligence Skills
Learning to Leverage Emotions
Emotions are flowing throughout every organization and impact decision making, critical thinking and the ability to solve complex problems. In this course, learners explore the four essential hard skills of emotional intelligence, develop skills to accurately read people, and identify how to create optimal environments to get work done. Throughout the course learners engage in dialogue that opens the door on how to leverage emotions to reach the most important goals.
Developing Your Emotional Intelligence Skills helps learners develop self- awareness about personal emotions and how to recognize and flex to the emotions of others. Leaders learn to understand, evaluate, and utilize emotional intelligence skills to achieve better outcomes and build stronger relationships.Download the Course Overview
- Attain knowledge about how to build strong connections with others while enhancing working relationships
- Attain tools and approaches to help leverage emotions to solve complex challenges
- Attain strategies to effectively manage your own and the emotions of others to prevent and work through challenging situations