InnoWave Leverages Udemy Business to Enable Remote Learning and Development at Scale

After creating a short list, and making business cases for several online learning platforms, InnoWave soon realized Udemy Business was the perfect fit. “We knew Udemy was the one for us because of the number, diversity, and scope of its courses, which include specialized training,” says André. “All the courses are recognized in our industry, relevant to our sectors, and taught by subject matter experts.”

Udemy Business was also the best choice because of its ease of use and accessibility — two of André’s must-haves for an online learning platform. For example, the platform’s smartphone app allows employees to learn when and where they want.

Bridging skills gaps and empowering global talent

With InnoWave’s previous L&D strategy, they were unable to up- and cross-skill employees quickly. Now, using the Udemy’s metric dashboards their HR team can track employee training hours and ensure that the most appropriate courses are chosen to bridge any skills gaps within the company. Data is automatically imported into the HR system, providing valuable insights that can be used to inform strategic decisions.

To implement the platform throughout the company, André’s team categorized its people’s skills and defined different levels of expertise creating five Learning Paths to provide a structured way to learn. They created the internal role of Tech Champions, who were responsible to select relevant Udemy Business courses that meet the requirements for each level.

André says: “After that, it was very easy to create the career paths — using the Learning Paths feature — and implement them.”

InnoWave is proud of its global reach, having extended offices in the United Kingdom, Belgium, Portugal, India, the Netherlands and the United States. With help from Udemy Business’s International Collection, their global workforce has access to experts and practitioners with content in their native language, building confidence and knowledge, resulting in greater engagement, collaboration, and retention.

“Our company has a broad scope, from Cloud, Data, AR/VR, IoT and Cybersecurity to quality assurance, so it’s important for us to have a lot of skills,” says André. “We also need to learn new skills fast when we start a new project. Having courses in people’s preferred language is a plus.”

Learning for Success: Technical, Managerial, and Soft Skills

AWS and Java certifications, as well as quality assurance, have been the most soughtafter courses. Since implementing Udemy Business, more employees are studying, and certifications have increased. “Much of our success with certifications is due to Udemy and the Learning Paths we created,” says André.

Additionally, the company has employed Udemy Business to provide managerial training and soft skills, which not only allows employees to advance their careers but also to contribute to the company’s expansion. Communication is among the most popular courses at InnoWave and employees are guided by Learning Paths to become familiar with the company’s culture, strategy, operational model, and how to communicate internally and externally to ensure company-wide consistency.

André believes that having a platform for digital learning helps to ensure that employees are all speaking the same language, and that everyone has access to the same information and training materials. This helps to create a consistent culture and allows employees to make decisions based on a shared responsibility.