Estudo de caso

Setor

IT Solutions and Services

Sede da empresa

Luxembourg

Número de funcionários

2,200

Filiais

Multiple offices across 13 countries

Fostering a Continuous Learning Culture Through Accessible Online L&D

Resultados gerados pela Udemy

2,500
Hours of learning completed in 2021
96%
Adoption of platform globally
10%
Y/Y average growth in # of active learners

Detalhes do estudo de caso

Netcompany-Intrasoft is a leading European IT Solutions and Services Group with strong international presence and expertise, offering innovative and added-value solutions. People are the company’s driving force and they have always been a priority especially when it comes to Learning and Development (L&D) initiatives.

All employees are empowered to grow professionally by building continuously their skills and competences. This is also prominent in the company’s values system, as one of the core values is “Learn and Evolve”. A value that nurtures a learning culture, that fuels growth and evolution to both individuals and teams.

Setting the right path to L&D success with Udemy Business

The strategic collaboration with Udemy Business started in 2018, when Netcompany-Intrasoft (former INTRASOFT International) set out to transform the learning model from traditional in-person classes to blended learning. Part of the strategy was a comprehensive solution to encompass technology, certifications, and the ability to meet employees’ learning objectives.

Among the criteria that were evaluated during the selection process were quality of instruction, diversity of course content and the user experience environment. After cross-functional evaluation among the HR team and tech-experts across the organisation, Udemy Business emerged as the best solution compared with other industry leading learning solution providers.

“The quality and depth of content won us over,” explains Dora Dionissopoulou, Group Learning and Talent Development Manager. “We saw how Udemy Business courses could be woven into pathways for each employee’s career development. Important certifications enable employees to leverage their expertise and there are even opportunities to gain new skills toward new career challenges.”

Continuous support for fluid adoption and enablement

The company’s internal communication campaign included multiple touch points, such as encouraging ambassadors who were part of Udemy’s pilot test to spread the word among peers. Dora highlights, “Our Customer Success Manager at Udemy played a key role in smooth user onboarding and enablement, providing expertise and guidance on employee communications, learning path planning and certification processes.”

Our #1 goal was engagement, and it was met with ubiquitous enthusiasm among all employees enrolled in Udemy Business courses.
Dora Dionissopoulou
Group Learning and Talent Development Manager

Learning outcomes resonate company-wide

Since launching Udemy Business in Spring of 2018, the blended learning model continues to grow. Increasing demand demonstrates that employees prefer flexible, self-paced microlearning opportunities. Participation doubled after the first year of use, and online learning became even more important as remote working spiked in 2020 due to restrictions imposed during the COVID-19 pandemic.

“Our #1 goal was engagement, and it was met with ubiquitous enthusiasm among all employees enrolled in Udemy Business courses,” says Dora. “In just two years, Udemy has become an integral part of our learning culture, which is depicted in the adoption rate that reaches 96% while each user has spent an average of 15.7 hours learning on Udemy courses in just the last year.”

Plus, Udemy Business had a positive effect on talent recruitment too. Simply mentioning that it was part of their L&D inspired candidates and new hires. “Udemy Business has an instant impact on our recruitment process,” explains Margarita Poupaki, Learning & Talent Development Specialist. “When candidates learn that our development track includes Udemy classes, their excitement is palpable.”

Finally, in the latest engagement survey conducted last quarter, it was identified by the workforce that by providing free unlimited access to Udemy Business for all its employees has become a major competitive advantage for Netcompany-Intrasoft.

Udemy Business continues to have an instant impact on our recruitment process. When candidates learn that our development track includes Udemy classes, their excitement is palpable.
Margarita Poupaki
Learning and Talent Development Specialist

L&D initiatives laser focused on growth and partnership

Netcompany-Intrasoft is excited to expand its partnership with Udemy Business working closely with their Udemy Customer Success team to leverage the platform to the fullest and to encourage users across all sites to continue advancing their skills and competences.

The excitement rings true across their learners:

“As a software engineer, I am constantly seeking ways to learn more about software development. As a trainer I appreciate well-structured material. Udemy Business has such a variety of quality courses to serve from beginners to more experienced professionals. It is an ocean of knowledge and the first place to look when I want to improve and extend the skill set of my team or mine.”

— Konstantinos Apidopoulos, Senior Software Engineer & Internal Trainer

“The Udemy Business courses are very understandable, making advanced development patterns and techniques seem so simple, which help me in my daily work and in the positive evolution of my professional career. Also, the rich material and exercises that provide, are the basis for our learning programs in our company.”

— Ztoupis Konstantinos, Senior Software Engineer & Internal Trainer

Our Customer Success Manager at Udemy played a key role in smooth user onboarding and enablement, providing expertise and guidance on employee communications, learning path planning and certification processes.
Dora Dionissopoulou
Group Learning and Talent Development Manager

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