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Soft Skills Were Never Soft

Ngày 19 tháng 11 năm 2026

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Build the human skills that AI makes more valuable

Everyone is racing to learn AI. And in the process, they’re quietly rediscovering something: the skills that matter most aren’t technical. They’re human. In fact, critical thinking is now one of the fastest-growing capabilities in the workplace, with enrollments up 107% year over year.

These human skills have always been essential, but in an AI-driven workplace, they’re becoming the real differentiator. Yet, they’re the hardest ones to build.

Join Workweek CPO Hebba Youssef on November 19 at 8am PT for a webinar in partnership with Coursera + Udemy. We’ll break down why the “soft” skills are actually your strongest asset, and how organizations can develop them with practice instead of slide decks.

What You’ll Discover:

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Build the human oversight capabilities to catch when AI gets it wrong.
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Use AI as a tool to rehearse hard conversations and real scenarios.
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Rethink your L&D strategy for the human skills that matter most.

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