The Business Value of Udemy Business Online Learning Platform

Demonstrating the ROI of learning investments has long been one of the hardest problems in workforce development. Activity metrics are easy to report, but they rarely tell the full story of how the learning is moving the business forward and impacting outcomes.

Drawing on in-depth interviews with seven global organizations, IDC measured the business value companies achieved by using the Udemy Business platform to upskill workforces at scale. Organizations realized an average three-year ROI of 448%, with a three-month payback period and $10.29 million in annual benefits per organization. The benefits span productivity gains, cost efficiencies, higher revenue, and improved employee retention.

In The Business Value of Udemy Business Online Learning Platform, explore the full IDC analysis and see how organizations are connecting learning investment to measurable business outcomes. Inside the report, you’ll find:

• Quantified productivity gains across development, engineering, and IT teams, including a 28% increase in developer productivity and 19% improvement in IT team efficiency.
• How Udemy Business nearly doubled the rate of AI adoption among employees, with 99% higher penetration rates.
• The retention and satisfaction impact of accessible, role-relevant learning — including 16% longer average employee tenure.

*This report is available in English only.