{"id":76756,"date":"2023-12-15T21:59:38","date_gmt":"2023-12-15T21:59:38","guid":{"rendered":"https:\/\/business.udemy.com\/?post_type=customers&p=76756"},"modified":"2025-12-02T20:50:20","modified_gmt":"2025-12-02T20:50:20","slug":"globant","status":"publish","type":"customers","link":"https:\/\/business.udemy.com\/case-studies\/globant\/","title":{"rendered":"Globant Partners with Udemy Business to Boost L&D Strategy and Meet Its Learners\u2019 Needs"},"content":{"rendered":"\n

Globant Partners with Udemy Business to Boost L&D Strategy and Meet Its Learners\u2019 Needs<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Globant Partners wit …<\/p>\n","protected":false},"featured_media":0,"template":"templates\/full-width.php","resource_type":[7],"class_list":["post-76756","customers","type-customers","status-publish","hentry","resource_type-case-study","post","without-featured-image"],"acf":{"customer_description":"","key_results":false,"choose_resource_hubs":["default"],"publish_to_selected_resource_hubs":["yes"],"resource_topics":["integrated_learning","on_demand_learning","learning_insights"],"customer_quote":false,"has_video":false,"company_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/12\/Globant-Logo-Transparent_300x140.png.webp","show_customer_spotlight":false,"main_heading":"Globant Partners with Udemy Business to Boost L&D Strategy and Meet Its Learners\u2019 Needs ","case_study_details_paragraph":"

Globant is a leader in the technology industry. And in its 20 years of operation, it\u2019s proven to be an excellent employer to its people, or \u2018Globers\u2019 \u2014 being recognized as the best company for career growth and global culture in 2023.<\/span><\/p>\n

Post-pandemic, the company consolidated its Learning and Development (L&D) offering in a centralized LMS. By integrating Udemy Business in its L&D strategy, Globant has given its employees access to the courses they need \u2014 and want \u2014 to empower them to take control of their careers and accelerate their learning. <\/span><\/p>\n

This strategy was implemented as part of Globant’s ‘Be Kind to Your Peers’ initiative, aligning with Globant’s Diversity, Equity, and Inclusion commitments, which guide and structure the company’s efforts to create a positive impact on society.<\/span><\/p>\n","industry_details_group":{"include_industry_details":true,"industry_details":"Technology"},"company_hq_details_group":{"include_company_hq_details":true,"company_hq_details":"Buenos Aires, Argentina"},"number_of_employees_details_group":{"include_number_of_employees_details":true,"number_of_employees_details":"27,000+"},"office_locations_details_group":{"include_office_locations_details":true,"office_locations_details":"84 offices across four continents"},"statistics_repeater":[{"number_or_icon":"number","statistic_number":"8%","statistic_icon":false,"statistic_text":"Of workforce reallocated to better fitting roles and projects"},{"number_or_icon":"number","statistic_number":"4","statistic_icon":false,"statistic_text":"Global languages empower employee\u2019s learning: English, Hindi, Portuguese, Spanish "},{"number_or_icon":"number","statistic_number":"100% ","statistic_icon":false,"statistic_text":"Increased visibility into employees\u2019 skills, interests, and learning"}],"tabs_group":{"include_challenge_tab":true,"challenge_tab_include_quote":true,"challenge_tab_quote_group":{"tab_quote_text":"In this industry, technology is always accelerating. It can be difficult to respond to these often very dynamic and fast changes, so we needed to develop a learning strategy to keep up with industry changes.","tab_quote_author_name":"Giuliano Delle Chiaie ","tab_quote_author_title":"Learning and DEI Leader","tab_quote_author_photo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/12\/GiulianoDelleChiaie_Purple_300x300.png.webp"},"challenge_tab_heading":"Consolidating a globalized L&D program ","challenge_tab_text":"

Globant is an international software development company that\u2019s continually reinvented itself over the past two decades to stay ahead of the curve. Now, it\u2019s winning awards for its innovations in the technology industry <\/span>and <\/span><\/i>as an employer \u2014 including the <\/span>2022 Women in Tech award for Diversity and Inclusion Employer of the Year<\/span><\/a>. Besides, Globant won the Brandon Hall Group Excellence Award for their Leadership Learning strategy and implementation.<\/span><\/p>\n

While L&D is a significant part of Globant\u2019s toolkit to achieve this mission and empower its employees, it wasn\u2019t always easy to centralize data, information and decision making. Teams across the company had different learning strategies, and much of the training was on-site and in-person. The 100% remote context became a challenge and an opportunity, and the company evolved and designed a global strategy to get better and more efficient results.\u00a0\u00a0<\/span><\/p>\n

Globant knew it needed to help its people stay on top of fast-changing tech trends and offer continuously relevant, more comprehensive learning resources across its organization. And the pandemic showed the company just how important it was to move its courses online and create a consolidated learning environment for everyone to use.<\/span><\/p>\n

\u201cLearning options were spread out across the company; there was no central system,\u201d explains Giuliano Delle Chiaie, Learning and DEI Leader at Globant. \u201cInstead of having consolidated information, many teams had different initiatives depending on their needs.\u201d<\/span><\/p>\n

There was also a need for greater communication between teams. Mar\u00eda Jos\u00e9 Vera Estupi\u00f1\u00e1n, Learning and DEI Jr Adv at Globant, explains: \u201cWe had instances where several teams had developed different learning solutions covering the same thing without realizing it.\u201d<\/span><\/p>\n

This communication gap also extended to how the company measured learning initiative success.\u201c There was not an unique way of understanding what effective learning was and how to measure its impact\u201d, Mar\u00eda Jos\u00e9 explains. \u201cIt was hard to consolidate Learning information, and there were some initiatives that were out of our scope.\u201d<\/span><\/p>\n

The pace of change in the technology industry was also a key driver for Globant to transform its L&D offering. <\/span>\u201cIn this industry, technology is always accelerating,\u201d says Giuliano. \u201cIt can be difficult to respond to these often very dynamic and fast changes, so we needed to develop a learning strategy to keep up with industry changes.\u201d<\/span><\/em><\/p>\n","include_solution_tab":true,"solution_tab_include_quote":true,"solution_tab_quote_group":{"tab_quote_text":"Power skills are so important for our team to deliver the best, most innovative solutions for our clients and Udemy Business\u2019 diverse courses cover it all. We need empathetic people who can actively listen to clients and connect with team members to help them achieve the best results.","tab_quote_author_name":"Santos Videla","tab_quote_author_title":"Global People Integrations and Organizational Design Director","tab_quote_author_photo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/12\/SantosVidela_Yellow_300x300.png.webp"},"solution_tab_heading":"Unified learning and giving people control of their development","solution_tab_text":"

The team focused on improving the Globant University Campus. The internal LMS was powered with AI features to promote matching with other Globers and also to recommend specific educational content according to each role. In order to keep widening the offering, the team looked at various platforms to complement the company\u2019s learning strategy. Its need for dynamic content around technology and innovation meant Udemy Business came out on top. \u201cUdemy Business puts us one step ahead of market changes,\u201d explains Santos Videla, Global People Reinvention Director at Globant. \u201cIt gives us what we need to upskill and reskill our people \u2014 and that expertise is a key differentiator of what we offer our customers.\u201d\u00a0<\/span><\/p>\n

The company now uses Udemy business in two main ways: The first is to look at the business needs and close any skills gaps to meet those demands. This can be focused on the project level, to see if individuals working on that project need upskilling or reskilling to meet client requirements. The second, to help learners fill any gaps they may have to keep growing in their careers, and work on the skills they need to level up and progress.<\/span><\/p>\n

\u201cUdemy Business helps our people learn the skills they need to be more aligned to what our project, business, and clients require,\u201d says Lucas Campos, Senior Vice President of Technology at Globant. \u201cIt gives them deeper knowledge of the areas they need to grow and it helps us ensure they\u2019re always ready for new challenges or projects.\u201d\u00a0<\/span><\/p>\n

A learning solution that puts <\/b>Globers\u2019 <\/i><\/b>needs first<\/b><\/p>\n

Globant prides itself on allowing its people to develop and build the careers they want. Last year alone, more than 8% of its people moved horizontally into other projects or roles. And with Udemy Business, this has become even easier. \u201cLearners have many options to develop their interests and explore new technologies that can help them move to other projects and opportunities,\u201d explains Giuliano.<\/span><\/p>\n

The data extracted from Udemy Business also helps Globant identify its workforce\u2019s learning needs using the company\u2019s own analytics tools. \u201cLearners can take a self-assessment evaluation to see any skills gaps they have \u2014 and then create \u2018missions\u2019 to close these gaps,\u201d explains Mar\u00eda Jos\u00e9. \u201cUdemy Business courses form part of these \u2018missions\u2019 and help us close these development opportunities. Having the dashboards and metrics also means we have a complete view of insights like learning hours to understand what people are working on across different departments and countries.\u201d<\/span><\/p>\n

The combination of company-specific courses in Globant\u2019s learning environment and technical and power-skills courses in Udemy Business means learners have greater control over their careers. They can work on the areas that will give them the most value to improve and progress.<\/span><\/p>\n

Globant also uses Udemy Business International Collections, localized courses taught by native-speakers, to tailor learning to each individual in the company. \u201cWe\u2019re a global company,\u201d says Giuliano. \u201cAnd although our official language is English, it\u2019s great to have the option to train in your native language. It supports our diversity strategy for learning experiences.\u201d<\/span><\/p>\n

\u201cAlthough most Globers learn in English, I\u2019ve seen a lot of people choosing Spanish,\u201d adds Mar\u00eda Jos\u00e9. \u201cI\u2019ve also seen people learning in Portuguese \u2014 and this year, our team in India has been taking advantage of a new collection of Udemy Business courses in Hindi.\u201d<\/span><\/p>\n

Many of Globant\u2019s departments use Udemy Business\u2019 Learning Paths feature to create guidelines for people working on specific projects. \u201cIf it\u2019s your first time using Udemy Business, I think it\u2019s great to have these Learning Paths,\u201d explains Giuliano. \u201cIt gives people a place to start and shows them their next steps \u2014 which adds to the user experience.\u201d<\/span><\/p>\n","include_results_tab":true,"results_tab_include_quote":true,"results_tab_quote_group":{"tab_quote_text":"Udemy Business puts us one step ahead of market changes. It gives us what we need to upskill and reskill our people \u2014 and that expertise is a key differentiator of what we offer our customers","tab_quote_author_name":"Santos Videla","tab_quote_author_title":"Global People Integrations and Organizational Design Director","tab_quote_author_photo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/12\/SantosVidela_Purple_300x300.png.webp"},"results_tab_heading":"Opportunities for every learner and ongoing support from Udemy","results_tab_text":"

Thanks to Udemy Business, more people can quickly and easily share resources and content across teams, giving learners greater autonomy over their development. \u201cWith different topics, languages, and methodologies, Globers can choose what they prefer,\u201d says Mar\u00eda Jos\u00e9. \u201cPeople really feel like they can own their career. They know Udemy Business is a tool to help them achieve their goals.\u201d<\/span><\/p>\n

\u201cOur whole strategy is about looking at both the business needs <\/span>and<\/span><\/i> the personal interests of our people,\u201d adds Giuliano. \u201cHaving the tools to help people develop the skills they need to carve the career they want at Globant means we can create more opportunities for our people to thrive.\u201d<\/span><\/p>\n

Globant has also benefited from continued support from the Udemy team. \u201cIntegrating Udemy Business with our own LMS reduced a lot of complexity. Now our people can access the training that they want and need,\u201d says Lucas. And by integrating L&D data, Globant can ensure its people are always in the right role and with the right skills to offer the best solutions for clients.<\/span><\/p>\n

\u201cIt\u2019s a real partnership,\u201d Mar\u00eda Jos\u00e9 explains. \u201cWe have bi-weekly meetings with Udemy to go through detailed L&D reports and new strategy considerations. They have the flexibility to adapt to our needs \u2014 and that\u2019s crucial for us as a learning team.\u201d<\/span><\/p>\n","include_looking_forward_tab":true,"looking_forward_tab_include_quote":true,"looking_forward_tab_quote_group":{"tab_quote_text":"We\u2019re a global company. And although our official language is English, it\u2019s great to have the option to train in your native language. It supports our diversity strategy for learning experiences.","tab_quote_author_name":"Giuliano Delle Chiaie","tab_quote_author_title":"Learning and DEI Leader","tab_quote_author_photo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/12\/GiulianoDelleChiaie_Yellow_300x300.png.webp"},"looking_forward_tab_heading":"Personalized learning for today and tomorrow","looking_forward_tab_text":"

After its initial success with Udemy Business, Globant plans to expand its platform use and explore even more of its features.<\/span><\/p>\n

\u201cGlobant has made Udemy Business a key part of its future strategy,\u201d says Giuliano. \u201cAnd we want to keep building on that to give everyone at the company a personalized learning experience.\u201d<\/span><\/p>\n

\u201cWe\u2019re actually trialing Udemy Business Pro right now \u2014 which has some really cool features,\u201d Mar\u00eda Jos\u00e9 explains. \u201cIt will mean Globers can put more of their knowledge into practice and give them even more ways to learn.\u201d\u00a0\u00a0<\/span><\/p>\n

Globant sees its L&D offering as a key growth tool, and plans to continue using it to support its people in being the best they can be, well into the future. \u201cWe have a broader L&D offering than ever before,\u201d says Lucas. \u201cHaving a tool like Udemy Business that supports training in so many different areas \u2014with multiple angles\u2014 helps us to keep growing and compliments our learning strategy.\u201d<\/span><\/p>\n

\u201cOur excellent partnership with Udemy Business delivers content, innovation, and collaboration. And we hope to scale it in the future,\u201d adds Santos.<\/span><\/p>\n"},"main_page_quote_group":{"main_page_quote_text":"Integrating Udemy Business with our own LMS reduced a lot of friction. 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