{"id":6014,"date":"2020-11-13T19:41:04","date_gmt":"2020-11-13T19:41:04","guid":{"rendered":"https:\/\/udemygrafikdev.wpengine.com\/?post_type=customers&p=6014"},"modified":"2025-12-03T21:33:46","modified_gmt":"2025-12-03T21:33:46","slug":"indra","status":"publish","type":"customers","link":"https:\/\/business.udemy.com\/case-studies\/indra\/","title":{"rendered":"How Indra upskilled 49,000 employees across 46 countries"},"content":{"rendered":"\n

How Indra upskilled 49,000 employees across 46 countries<\/strong><\/h2>\n\n\n\n

Indra<\/a> makes the world go ’round \u2014 literally. The global technology and consulting company has transformed how people get from A to B, whether it\u2019s on the ground or in the air. But not only that, because Indra is a world-leader in providing proprietary solutions in specific segments in Transport and Defense markets, and a leading firm in Digital Transformation Consultancy and Information Technologies in Spain and Latin America through its affiliate Minsait.<\/p>\n\n\n\n

Like so many other organizations, Indra\u2019s future relied heavily on the skills, knowledge, and capacity of their workforce. And in 2018, they trusted Luz Santillana Romero Development and Engagement Director, to oversee employee learning programs.<\/p>\n\n\n\n

Challenge: Respond to the widening global skills gap<\/h3>\n\n\n\n

With 49,000 employees distributed across 46 countries, Santillana and her team has the monumental task of developing a learning strategy that works across time zones, languages, and cultures.<\/p>\n\n\n\n

“Since 2018, our learning strategy has fueled the cultural transformation of Indra,\u201d says Santillana. \u201cThrough our transformation, we\u2019re working to put the employee in the center of the company.”<\/p>\n\n\n\n

Their learning and development strategy aims to accomplish three goals: develop Indra\u2019s professionals, ensure their employability, and provide them with the tools they need to perform and grow their careers.<\/strong><\/p>\n\n\n\n

But when the advance of new technologies and economic transformation accelerated, Santillana\u2019s team took a leading role to incorporate the new skills required into the company. Suddenly they didn\u2019t just need a workplace learning solution that scaled with their large and globally distributed employee base \u2014 they needed one that kept up with the pace of change at Indra and the world at large.<\/p>\n\n\n\n

Solution: A learning platform that responds to rapid change on a global scale<\/h3>\n\n\n\n

The core objectives of Indra\u2019s learning and development program are three-fold: Make employees responsible for learning, enable more collaboration and contribution to the company, and constantly evaluate best practices to
ensure innovation.<\/p>\n","protected":false},"excerpt":{"rendered":"

Indra<\/p>\n","protected":false},"featured_media":0,"template":"templates\/full-width.php","resource_type":[7],"class_list":["post-6014","customers","type-customers","status-publish","hentry","resource_type-case-study","post","without-featured-image"],"acf":{"customer_description":"Indra is one of the leading global technology and consulting companies and the technological partner for core business operations of its customers. In the 2019 financial year, Indra achieved revenue of \u20ac3,204 billion, with more than 49,000 employees, a local presence in 46 countries and business operations in over 140 countries.","case_study_pdf":"https:\/\/info.udemy.com\/rs\/273-CKQ-053\/images\/UFB_Case_Study_Indra_20201014.pdf","key_results":false,"archive_thumbnail":"https:\/\/business.udemy.com\/wp-content\/uploads\/2020\/11\/indra-resource-thumbnail-596x348-1.png.webp","customer_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2020\/11\/indra-logo.png","customer_quote":true,"has_video":false,"key_results1_number":"1","key_results1_text":"test","key_results2_number":"2","key_results2_text":"test","quote_image":"https:\/\/business.udemy.com\/wp-content\/uploads\/2020\/11\/indra-luz-santillana-romero.png.webp","quote_text":"We looked at other solutions. But Udemy ultimately empowers professionals to lead their own development and constantly updates their content to meet our employees' needs \u2014 even in their native language.","quote_name":"Luz Santillana Romero","quote_title":"Development and Engagement Director","choose_resource_hubs":["default"],"publish_to_selected_resource_hubs":["yes"],"resource_topics":["integrated_learning","on_demand_learning","learning_culture","technical_upskilling"],"company_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2020\/11\/indra-logo.png","show_customer_spotlight":false,"main_heading":"How Indra upskilled 49,000 employees across 46 countries","case_study_details_paragraph":"

Indra makes the world go \u2018round \u2014 literally. The global technology and consulting company has transformed how people get from A to B, whether it\u2019s on the ground or in the air. But not only that, because Indra is a world-leader in providing proprietary solutions in specific segments in Transport and Defense markets, and a leading firm in Digital Transformation Consultancy and Information Technologies in Spain and Latin America through its affiliate Minsait. Like so many other organizations, Indra\u2019s future relied heavily on the skills, knowledge, and capacity of their workforce. And in 2018, they trusted Luz Santillana Romero Development and Engagement Director, to oversee employee learning programs.<\/p>\n","industry_details_group":{"include_industry_details":true,"industry_details":"Global technology and consulting"},"company_hq_details_group":{"include_company_hq_details":true,"company_hq_details":"Madrid, Spain"},"number_of_employees_details_group":{"include_number_of_employees_details":true,"number_of_employees_details":"49,000"},"office_locations_details_group":{"include_office_locations_details":true,"office_locations_details":"46 countries"},"statistics_repeater":[{"number_or_icon":"number","statistic_number":"393K","statistic_icon":false,"statistic_text":"Training hours"},{"number_or_icon":"number","statistic_number":"75%","statistic_icon":false,"statistic_text":"Employees upskilled"}],"tabs_group":{"include_challenge_tab":true,"challenge_tab_include_quote":true,"challenge_tab_quote_group":{"tab_quote_text":"\u201cWe looked at other solutions. But Udemy ultimately empowers professionals to lead their own development and constantly updates their content to meet our employees\u2019 needs \u2014 even in their native language.\u201d","tab_quote_author_name":"Luz Santillana Romero","tab_quote_author_title":" Development and Engagement Director","tab_quote_author_photo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2020\/11\/indra-luz-santillana-romero.png.webp"},"challenge_tab_heading":"Respond to the widening global skills gap","challenge_tab_text":"

With 49,000 employees distributed across 46 countries, Indra has the monumental task of developing a learning strategy that works across time zones, languages, and cultures. \u201cSince 2018, our learning strategy has fueled the cultural transformation of Indra,\u201d says Santillana. \u201cThrough our transformation, we\u2019re working to put the employee in the center of the company.\u201d<\/p>\n

Their learning and development strategy aims to accomplish three goals: develop Indra\u2019s professionals, ensure their employability, and provide them with the tools they need to perform and grow their careers.<\/p>\n

But when the advance of new technologies and economic transformation accelerated, Santillana\u2019s team took a leading role to incorporate the new skills required into the company. Suddenly they didn\u2019t just need a workplace learning solution that scaled with their large and globally distributed employee base \u2014 they needed one that kept up with the pace of change at Indra and the world at large.<\/p>\n","include_solution_tab":true,"solution_tab_include_quote":true,"solution_tab_quote_group":{"tab_quote_text":"Udemy responds to the needs of the business in an agile and global manner. It\u2019s truly the best solution for our employees and their careers.","tab_quote_author_name":"Luz Santillana Romero ","tab_quote_author_title":"Development and Engagement Director","tab_quote_author_photo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2020\/11\/indra-luz-santillana-romero.png.webp"},"solution_tab_heading":"A learning platform that responds to rapid change on a global scale","solution_tab_text":"

The core objectives of Indra\u2019s learning and development program are three-fold: Make employees responsible for learning, enable more collaboration and contribution to the company, and constantly evaluate best practices to ensure innovation.<\/p>\n

\u201cThe reason we decided to adopt Udemy Business was to help meet those objectives,\u201d says Santillana. \u201cWe looked at other solutions. But Udemy ultimately empowers professionals to lead their own development and constantly updates their content to meet our employees\u2019 needs \u2014 even in their native language.\u201d<\/p>\n

Breakdown language barriers for international learners <\/strong><\/p>\n

Indra is a global company, meaning it doesn\u2019t just serve customers around the world \u2014 its workforce is distributed across 46 countries. \u201cLearning is core to Indra\u2019s business strategy,\u201d says Santillana. \u201cThis cultural transformation needs to happen at a global scale in order to be successful.\u201d<\/p>\n

Udemy Business stood out to Indra in this aspect. Although the 6,000 (and counting) courses available on the platform covered topics employees needed to learn, the growing number of courses in International Collection spoke their language.<\/p>\n

\u201cSince rolling out Udemy Business in 2018, 75% of Indra employees have used Udemy to gain new skills,\u201d Santillana says. \u201cThe high level of engagement has been reinforced by the courses available in languages other than English.\u201d<\/p>\n

Udemy Business\u2019 International Collection is taught by native-speaking subject matter experts in German, French, Portuguese, Japanese, and Spanish. Topics like Design Thinking, Blockchain, and Artificial Intelligence with Python in Spanish have been popular at the company\u2019s headquarters in Madrid.<\/p>\n","include_results_tab":true,"results_tab_include_quote":true,"results_tab_quote_group":{"tab_quote_text":"One person in Brazil can build a learning path and share it with another person in other parts of the world at Indra","tab_quote_author_name":"Blanca Ramos","tab_quote_author_title":"Learning and Development Specialist","tab_quote_author_photo":false},"results_tab_heading":"Put learning at the center of workplace culture","results_tab_text":"

For a technology company based on knowledge and innovation such as Indra, it\u2019s vital for their workforce to keep pace with technological advancements. This was a challenge for Indra\u2019s learning team. Without the deep technical expertise to anticipate the latest topics and trends, Santillana wanted to empower teams to tailor their learning experience to their specific needs.<\/p>\n

With Udemy\u2019s customized learning paths, team leaders at Indra can guide employees on a learning journey. And because anyone can create a learning path, everyone at Indra can take the lead on learning \u2014 even when they\u2019re thousands kilometers apart from one another.<\/p>\n

\u201cOne person in Brazil can build a learning path and share it with another person in other parts of the world at Indra,\u201d says Learning and Development Specialist Blanca Ramos. This culture of growth and professional development allows Indra to confidently stay ahead of the technological curve.<\/p>\n

Close the skills gap and continue innovating tomorrow <\/strong><\/p>\n

Indra employees needed to gain new skills and knowledge quickly. With this goal in mind, Santillana knew a flexible approach to learning \u2014 one that enabled employees to engage on any device when it was convenient for them \u2014 would be a priority.<\/p>\n

The Udemy Business mobile app puts over 6,000 specialized, ondemand courses in the hands of Indra employees. And because course content is added as new skills and demands emerge, teams could truly \u201clead their own learning.\u201d<\/p>\n

This type of self-driven learning adds value to the company\u2019s internal expertise, ultimately making them more competitive than ever. \u201cUdemy responds to the needs of the business in an agile and global manner,\u201d says Santillana. \u201cIt\u2019s truly the best solution for our employees and their careers.\u201d<\/p>\n","include_looking_forward_tab":false,"looking_forward_tab_include_quote":false,"looking_forward_tab_quote_group":{"tab_quote_text":"","tab_quote_author_name":"","tab_quote_author_title":"","tab_quote_author_photo":false},"looking_forward_tab_heading":"","looking_forward_tab_text":""},"main_page_quote_group":{"main_page_quote_text":"Since rolling out Udemy Business in 2018, 75% of Indra employees have used Udemy to gain new skills","main_page_quote_author_name":"Luz Santillana Romero ","main_page_quote_author_title":"Development and Engagement 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