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How to Design Your Learning Culture

Melissa Daimler

Chief Learning Officer at Udemy

Matt Collier

Regional Director Strategic Futures at Prudential

Building an organization’s learning culture is a continuous process—especially in today’s world where skills can become outdated every three to five months. To keep up with change, it’s essential for businesses to prioritize workplace learning programs that make a lasting impact on company culture. Programs that get results have enthusiastic buy-in from employees, because they’re clear on the what, the how, and—most important—the why of work.

Udemy’s Chief Learning Officer, Melissa Daimler, and Prudential’s Regional Director Strategic Futures, Matt Collier, share their firsthand experience of building a learning culture that lasts.

During this fireside chat, you will hear from Matt about the journey Prudential (a 173-year-old company) took to design a Learning Framework and ended up creating a Culture Framework that it’s intimately entwined with … all during the pandemic.  You’ll learn how strategy, purpose, and culture all need to be connected and how (and why) you can start your process of designing your learning culture.


  • Hear real-world examples of creating an enduring learning culture
  • Find out what the ‘T Shape’ learning model is and why it’s essential to your organization
  • Learn how to create a values-based framework for learning initiatives in your organization