{"id":101642,"date":"2025-01-20T17:01:48","date_gmt":"2025-01-20T17:01:48","guid":{"rendered":"https:\/\/business.udemy.com\/resources\/top-professional-services-workplace-skills-2025\/"},"modified":"2025-08-27T14:06:25","modified_gmt":"2025-08-27T14:06:25","slug":"top-professional-services-workplace-skills-2025","status":"publish","type":"resources","link":"https:\/\/business.udemy.com\/vi\/resources\/top-professional-services-workplace-skills-2025\/","title":{"rendered":"Nh\u1eefng k\u1ef9 n\u0103ng quan tr\u1ecdng nh\u1ea5t n\u0103m 2025 \u0111\u1ed1i v\u1edbi c\u00e1c c\u00f4ng ty d\u1ecbch v\u1ee5 chuy\u00ean nghi\u1ec7p"},"content":{"rendered":"\n<p>Theo \u01b0\u1edbc t\u00ednh c\u1ee7a Gartner, chi ti\u00eau CNTT to\u00e0n c\u1ea7u d\u1ef1 ki\u1ebfn s\u1ebd \u0111\u1ea1t 5,74 ngh\u00ecn t\u1ec9 \u0111\u00f4 la v\u00e0o n\u0103m 2025. \u0110\u1ec3 t\u1eadn d\u1ee5ng t\u1ed1i \u0111a c\u01a1 h\u1ed9i kinh doanh l\u1edbn n\u00e0y, c\u00e1c c\u00f4ng ty d\u1ecbch v\u1ee5 chuy\u00ean nghi\u1ec7p ph\u1ea3i t\u0103ng c\u01b0\u1eddng ki\u1ebfn th\u1ee9c k\u1ef9 thu\u1eadt c\u1ee7a \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean, \u0111\u1ea3m b\u1ea3o h\u1ecd c\u00f3 chuy\u00ean m\u00f4n \u0111\u1ec3 \u0111i\u1ec1u h\u01b0\u1edbng m\u1ecdi d\u1ef1 \u00e1n c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 gi\u1ea3m th\u1eddi gian ch\u1edd.\u00a0\u00a0<\/p>\n\n<p>C\u00e1c c\u00f4ng ty d\u1ecbch v\u1ee5 chuy\u00ean nghi\u1ec7p CNTT ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi \u00e1p l\u1ef1c ch\u01b0a t\u1eebng c\u00f3 \u0111\u1ec3 cung c\u1ea5p c\u00e1c gi\u1ea3i ph\u00e1p h\u1ed7 tr\u1ee3 AI v\u00e0 duy tr\u00ec s\u1ef1 xu\u1ea5t s\u1eafc v\u1ec1 c\u00f4ng ngh\u1ec7 cho kh\u00e1ch h\u00e0ng v\u00e0 l\u1ee3i nhu\u1eadn c\u1ee7a h\u1ecd. Th\u00e0nh c\u00f4ng ph\u1ee5 thu\u1ed9c v\u00e0o vi\u1ec7c x\u00e2y d\u1ef1ng c\u00e1c nh\u00f3m c\u00f3 s\u1ef1 k\u1ebft h\u1ee3p k\u1ef9 n\u0103ng ph\u00f9 h\u1ee3p, cho d\u00f9 \u0111\u00f3 l\u00e0 AI t\u1ea1o sinh, ki\u1ebfn tr\u00fac \u0111\u00e1m m\u00e2y hay k\u1ef9 thu\u1eadt d\u1eef li\u1ec7u.\u00a0<\/p>\n\n<p>\u0110\u1ed3 h\u1ecda th\u00f4ng tin n\u00e0y n\u00eau b\u1eadt nh\u1eefng k\u1ef9 n\u0103ng quan tr\u1ecdng nh\u1ea5t \u0111\u1ed1i v\u1edbi c\u00e1c c\u00f4ng ty d\u1ecbch v\u1ee5 chuy\u00ean nghi\u1ec7p \u0111\u1ec3 duy tr\u00ec kh\u1ea3 n\u0103ng c\u1ea1nh tranh trong n\u0103m t\u1edbi. Nh\u1eadn th\u00f4ng tin chi ti\u1ebft d\u1ef1a tr\u00ean d\u1eef li\u1ec7u v\u1ec1 nh\u1eefng k\u1ef9 n\u0103ng m\u00e0 kh\u00e1ch h\u00e0ng Udemy Business trong ng\u00e0nh d\u1ecbch v\u1ee5 chuy\u00ean nghi\u1ec7p v\u00e0 t\u01b0 v\u1ea5n CNTT \u01b0u ti\u00ean nh\u1ea5t trong n\u0103m qua. D\u1eef li\u1ec7u n\u00e0y c\u00f9ng v\u1edbi nh\u1eefng th\u00f4ng tin chi ti\u1ebft kh\u00e1c v\u1ec1 th\u1ecb tr\u01b0\u1eddng s\u1ebd ph\u00e1c h\u1ecda n\u00ean b\u1ee9c tranh quan tr\u1ecdng v\u1ec1 c\u00e1c ch\u1ee7 \u0111\u1ec1 v\u00e0 k\u1ef9 n\u0103ng m\u00e0 c\u00e1c t\u1ed5 ch\u1ee9c n\u00ean \u01b0u ti\u00ean trong c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh h\u1ecdc t\u1eadp t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c c\u1ee7a h\u1ecd. T\u1ea3i xu\u1ed1ng \u0111\u1ed3 h\u1ecda th\u00f4ng tin ngay \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh h\u1ecdc t\u1eadp c\u1ee7a b\u1ea1n \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh theo nhu c\u1ea7u k\u1ef9 n\u0103ng quan tr\u1ecdng nh\u1ea5t c\u1ee7a ng\u00e0nh.<\/p>\n<style id=\"jv-blocks_b814cd-8c\" type=\"text\/css\">#jv-layout-id_b814cd-8c {margin-top:24px;margin-bottom:0px;}#jv-layout-id_b814cd-8c > .jv-row-column-wrap {padding-top:0px;padding-bottom:0px;padding-left:0px;padding-right:0px;}<\/style>\n<div class=\"wp-block-jarvis-rowlayout alignnone\"><div id=\"jv-layout-id_b814cd-8c\" class=\"jv-row-layout-inner jv-layout-id_b814cd-8c\"><div class=\"jv-row-column-wrap jv-has-1-columns jv-gutter-default jv-v-gutter-default jv-row-valign-top jv-row-layout-equal jv-tab-layout-inherit jv-m-colapse-left-to-right jv-mobile-layout-row\"><style id=\"jv-blocks_4a9088-32\" type=\"text\/css\">.jv-row-layout-inner > .jv-row-column-wrap > 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