{"id":75707,"date":"2023-06-05T15:47:26","date_gmt":"2023-06-05T15:47:26","guid":{"rendered":"https:\/\/business.udemy.com\/?post_type=customers&p=75707"},"modified":"2025-12-02T21:00:38","modified_gmt":"2025-12-02T21:00:38","slug":"adesso","status":"publish","type":"customers","link":"https:\/\/business.udemy.com\/case-studies\/adesso\/","title":{"rendered":"adesso Develops its Established L&D Program to Foster Self-Driven Learning and Greater Operational Agility"},"content":{"rendered":"\n

adesso Develops its Established L&D Program to Foster Self-Driven Learning and Greater Operational Agility<\/strong><\/h2>\n\n\n\n

Employing people with the right skills and expertise \u2014 particularly in the fast-changing world of technology and software \u2014 is critical to addressing customer needs and staying competitive. Germany-based adesso Group knows this more than most, with its team of more than 8,000 benefiting from a mature L&D strategy and an established LMS. <\/p>\n\n\n\n

But looking at its future needs, adesso wanted to take this further. The group used Udemy Business to offer its employees self-driven hard and soft skills-based learning through its portfolio of subject matter expert-created courses. With employees free to upskill and reskill as necessary, adesso has gained new- found agility and expertise, helping it better serve its customers and cater to a broader range of industries.<\/p>\n\n\n\n

Challenge<\/strong>: An established L&D program with plans to go further<\/strong><\/h3>\n\n\n\n

adesso Group is one of the leading IT service providers in the German-speaking regions of Europe, specializing in improving its clients\u2019 core business processes. And with operations covering 13 countries across Europe, adesso relies on a team of more than 8,000 employees covering a wide range of industries to help keep it competitive.<\/p>\n\n\n\n

It\u2019s why adesso has invested so much time over the past few years expanding its L&D program, offering digital learning opportunities through its LMS. The group also significantly emphasizes internally-curated learning content, developed by its in- house subject matter experts, it makes up 80% of its overall content catalog.<\/p>\n\n\n\n

But the group\u2019s wide-spread workforce and broad portfolio presented a considerable challenge to offer appropriate L&D opportunities that enhance skills and knowledge, whenever and wherever people need it.<\/p>\n\n\n\n

\u201cOur employees work across many different locations; they use different tools and have wide- ranging requirements,\u201d says Lena Grundmann, HR Manager – Talent Development at adesso. \u201cWhile this means our employees know exactly what skills and competencies they need to do their best work, offering targeted learning opportunities and curated content is only possible if we can understand our learners\u2019 needs.\u201d<\/p>\n\n\n\n

With these requirements, adesso needed an L&D platform that could offer a wide range of nuanced courses with the capability to produce detailed reports on what people are choosing to learn and when. Moreover, the group was keen to extend its professional qualification opportunities to help it retain and garner the best industry talent.<\/p>\n\n\n\n

Solution<\/strong>: Self-driven learning that complements an existing L&D portfolio<\/strong><\/h3>\n\n\n\n

After trialing several other online learning platforms, adesso landed on Udemy Business as its favored solution. \u201cWe use Udemy Business because it offers what we need, from quality content about various topics and user friendliness to easily accessible reports and transparent feedback directly from our employees,\u201d says Lena. \u201cOur employees now look autonomously for suitable courses or certification preparations that they need for customer projects or to update their skills generally.\u201d<\/p>\n\n\n\n

adesso\u2019s learning program is divided into four categories: technologies, consulting, frameworks, communication and personal skills, with Udemy Business complementing its learning platform portfolio to support each area. And being a tech-focused business, the majority of adesso\u2019s L&D centers around technology and software skills.<\/p>\n\n\n\n

Download case study to continue reading it. <\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

adesso<\/p>\n","protected":false},"featured_media":0,"template":"templates\/full-width.php","resource_type":[7],"class_list":["post-75707","customers","type-customers","status-publish","hentry","resource_type-case-study","post","without-featured-image"],"acf":{"customer_description":"With more than 8,500 employees and annual sales of EUR 900.3 million in 2022, adesso Group is one of the largest German IT service providers with outstanding growth opportunities. At its own locations in Germany, other locations in Europe and Turkey as well as at numerous local customers adesso offers consulting and software development services for optimising core business processes. adesso also offers ready-to-use software products for standard applications.","key_results":false,"choose_resource_hubs":["default"],"publish_to_selected_resource_hubs":["yes"],"resource_topics":["on_demand_learning","management","l_d_best_practices","learning_culture","technical_upskilling"],"customer_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/05\/23UBCM243-Customer-Logo-300x140-1.png.webp","customer_quote":true,"has_video":false,"case_study_pdf":"https:\/\/info.udemy.com\/rs\/273-CKQ-053\/images\/adesso Case Study 05-16-2023.pdf","archive_thumbnail":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/06\/adesso-resource-thumbnail-596x348-1.png","quote_image":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/05\/23UBCM243-Headshot-300x300-1.png.webp","quote_text":"Our employees work across many different locations; they use different tools and have wide-ranging requirements. While this means our employees know exactly what skills and competencies they need to do their best work, offering targeted learning opportunities and curated content is only possible if we can understand our learners\u2019 needs.","quote_name":"Lena Grundmann","quote_title":"HR Manager - Talent Development","company_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/06\/23UBCM243-Customer-Logo-300x140-1.png.webp","show_customer_spotlight":false,"main_heading":"adesso Develops its Established L&D Program to Foster Self-Driven Learning and Greater Operational Agility","case_study_details_paragraph":"

Employing people with the right skills and expertise \u2014 particularly in the fast-changing world of technology and software \u2014 is critical to addressing customer needs and staying competitive. Germany-based adesso Group knows this more than most, with its team of more than 8,000 benefiting from a mature L&D strategy and an established LMS.<\/p>\n

But looking at its future needs, adesso wanted to take this further. The group used Udemy Business to offer its employees self-driven hard and soft skills-based learning through its portfolio of subject matter expert-created courses. With employees free to upskill and reskill as necessary, adesso has gained newfound agility and expertise, helping it better serve its customers and cater to a broader range of industries.<\/p>\n","industry_details_group":{"include_industry_details":true,"industry_details":"Technology "},"company_hq_details_group":{"include_company_hq_details":true,"company_hq_details":"Dortmund, Germany "},"number_of_employees_details_group":{"include_number_of_employees_details":true,"number_of_employees_details":"8,000+"},"office_locations_details_group":{"include_office_locations_details":true,"office_locations_details":"13 countries"},"statistics_repeater":[{"number_or_icon":"number","statistic_number":"70%","statistic_icon":false,"statistic_text":"Increase in Scrum Product Owner certifications"},{"number_or_icon":"number","statistic_number":"91%+","statistic_icon":false,"statistic_text":"Udemy Business user recommendation "},{"number_or_icon":"number","statistic_number":"4.47","statistic_icon":false,"statistic_text":"average course satisfaction rating"}],"tabs_group":{"include_challenge_tab":true,"challenge_tab_include_quote":true,"challenge_tab_quote_group":{"tab_quote_text":"Our employees work across many different locations; they use different tools and have wide-ranging requirements. While this means our employees know exactly what skills and competencies they need to do their best work, offering targeted learning opportunities and curated content is only possible if we can understand our learners\u2019 needs.","tab_quote_author_name":"Lena Grundmann","tab_quote_author_title":"HR Manager - Talent Development ","tab_quote_author_photo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/06\/23UBCM243-Headshot-300x300-1.png.webp"},"challenge_tab_heading":"An established L&D program with plans to go further","challenge_tab_text":"

adesso Group (hereafter shortened to adesso) is one of the leading IT service providers in the German-speaking regions of Europe, specializing in improving its clients\u2019 core business processes. And with operations covering 13 countries across Europe, adesso relies on a team of more than 8,000 employees covering a wide range of industries to help keep it competitive.<\/p>\n

It\u2019s why adesso has invested so much time over the past few years expanding its L&D program, offering digital learning opportunities through its LMS. The group also significantly emphasizes internally-curated learning content, developed by its inhouse subject matter experts, it makes up 80% of its overall content catalog. But the group\u2019s wide-spread workforce and broad portfolio presented a considerable challenge to offer appropriate L&D opportunities that enhance skills and knowledge, whenever and wherever people need it.<\/p>\n

\u201cOur employees work across many different locations; they use different tools and have wideranging requirements,\u201d says Lena Grundmann, HR Manager – Talent Development at adesso. \u201cWhile this means our employees know exactly what skills and competencies they need to do their best work, offering targeted learning opportunities and curated content is only possible if we can understand our learners\u2019 needs.\u201d<\/p>\n

With these requirements, adesso needed an L&D platform that could offer a wide range of nuanced courses with the capability to produce detailed reports on what people are choosing to learn and when. Moreover, the group was keen to extend its professional qualification opportunities to help it retain and garner the best industry talent.<\/p>\n","include_solution_tab":true,"solution_tab_include_quote":true,"solution_tab_quote_group":{"tab_quote_text":"Part of the good learning adoption rate for Udemy can be attributed to the fact that our learners benefit from curated learning paths from our internal subject matter experts through our LMS. ","tab_quote_author_name":"Lena Grundmann","tab_quote_author_title":"HR Manager - Talent Development","tab_quote_author_photo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/06\/23UBCM243-Headshot-300x300-1.png.webp"},"solution_tab_heading":"Self-driven learning that complements an existing L&D portfolio ","solution_tab_text":"

After trialing several other online learning platforms, adesso landed on Udemy Business as its favored solution. \u201cWe use Udemy Business because it offers what we need, from quality content about various topics and user friendliness to easily accessible reports and transparent feedback directly from our employees,\u201d says Lena. \u201cOur employees now look autonomously for suitable courses or certification preparations that they need for customer projects or to update their skills generally.\u201d<\/p>\n

adesso\u2019s learning program is divided into four categories: technologies, consulting, frameworks, communication and personal skills, with Udemy Business complementing its learning platform portfolio to support each area. And being a tech-focused business, the majority of adesso\u2019s L&D centers around technology and software skills.<\/p>\n

Custom Learning Paths for more nuanced learning outcomes<\/strong><\/p>\n

While many adesso employees now have access to Udemy Business, the group took the important step of ensuring its people have a tailored learning experience. So, rather than just offering licenses to access the platform without formal guidance, adesso emphasizes the importance of curated Learning Paths tailored to each employee\u2019s specific needs.<\/p>\n

What\u2019s more, adesso subject matter experts create and test these Learning Paths to ensure their quality and usefulness before they\u2019re rolled out to the wider team \u2014 meaning they\u2019re highly relevant to learners\u2019 needs both today and in the future.<\/p>\n

\u201cPart of the good learning adoption rate for Udemy can be attributed to the fact that our learners benefit from curated learning paths from our internal subject matter experts through our LMS,\u201d says Lena. \u201cWe track what our people are learning on different platforms to guarantee L&D is tailored to the needs of our employees, and we allow a hands-on approach to new skills and knowledge for customer projects. We believe in taking the essential parts of different courses that are acutely needed without the requirement to complete the entire course.\u201d<\/p>\n

Native language courses for a diverse workforce<\/strong><\/p>\n

While adesso is a predominantly German-speaking group, it also has several sites throughout Europe, each with employees working in various local languages. With Udemy Business International Collection, adesso\u2019s employees now have access to local language content from a network of global experts and practitioners, helping increase employee engagement with L&D content across the group.<\/p>\n

By engaging its learners in their native languages, adesso can offer culturally relevant content that also helps it achieve strategic organizational goals through greater platform engagement. It also means that regardless of English proficiency, adesso\u2019s workforce can feel more confident in their ability to upskill and reskill \u2014 creating a broad talent pool to help fuel future business growth.<\/p>\n

\u201cAs a company, we particularly benefit from German- and English-language learning content produced by experts around the world. We have many international locations, such as in Spain, Turkey, Hungary and Bulgaria\u201d, explains Lena. \u201cUdemy\u2019s courses, which are offered in different languages, are a great advantage for us as they help us to further educate our diverse workforce.\u201d<\/p>\n

Greater agility for a changing world<\/strong><\/p>\n

As the world of work continues to change and develop, adesso is keen to ensure its L&D not only keeps pace but also preempts the needs of the group and its people going forward.<\/p>\n

\u201cWe\u2019re focused on growing our digital learning offering to complement our synchronous training,\u201d says Lena. \u201cBy using our flexible self-learning, microlearning, or learning experience platforms, we\u2019ve successfully blended the worlds of work and learning.”<\/p>\n

The changes adesso has made to its L&D program since adopting the Udemy Business platform have also given it the agility to respond to its customers\u2019 needs faster than before, and cater to wide-ranging sectors.<\/p>\n

\u201cIt\u2019s important to us that employees can start customer projects as soon as possible \u2014 and to that end, we provide quick access to knowledge and certifications, both via learning platforms and through internal and external training,\u201d says Lena. \u201cTo keep pace with new technologies and software is a critical factor for us. Learning platforms like Udemy Business help us accomplish our ambition to cover much-needed competencies in our learning program for customer projects across sectors like automotive, health, insurance, and retail.\u201d<\/p>\n","include_results_tab":false,"results_tab_include_quote":false,"results_tab_quote_group":{"tab_quote_text":"","tab_quote_author_name":"","tab_quote_author_title":"","tab_quote_author_photo":false},"results_tab_heading":"","results_tab_text":"","include_looking_forward_tab":true,"looking_forward_tab_include_quote":false,"looking_forward_tab_quote_group":{"tab_quote_text":"","tab_quote_author_name":"","tab_quote_author_title":"","tab_quote_author_photo":false},"looking_forward_tab_heading":"Self-managed personal growth","looking_forward_tab_text":"

While adesso has created a diverse portfolio of learning courses, it has also taken significant steps to promote its offering around the group. For example, its annual learning guide offers greater direction to help develop self-directed learning.<\/p>\n

And as adesso looks to develop its L&D program further, the group intends to go one step further by launching a new learning program that will encourage employees to self-manage their personal growth, helping strengthen its culture of needs-based learning.<\/p>\n"},"main_page_quote_group":{"main_page_quote_text":"We use Udemy Business because it offers what we need, from quality content about various topics and user friendliness to easily accessible reports and transparent feedback directly from our employees.","main_page_quote_author_name":"Lena Grundmann","main_page_quote_author_title":"HR Manager - Talent Development ","main_page_quote_author_photo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/06\/23UBCM243-Headshot-300x300-1.png.webp"},"more_success_stories_repeater":[{"success_story_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/04\/fintech.png.webp","success_story_link":"\/case-studies\/fintechos\/"}],"hide_footer":false,"hide_navigation":false},"yoast_head":"\nNghi\u00ean c\u1ee9u tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng - 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