{"id":17260,"date":"2023-01-09T16:20:51","date_gmt":"2023-01-09T16:20:51","guid":{"rendered":"https:\/\/business.udemy.com\/?post_type=customers&p=17260"},"modified":"2025-12-02T21:27:04","modified_gmt":"2025-12-02T21:27:04","slug":"pepsico","status":"publish","type":"customers","link":"https:\/\/business.udemy.com\/case-studies\/pepsico\/","title":{"rendered":"Encouraging More Return Learners with Leadership Academy at PepsiCo"},"content":{"rendered":"\n

Encouraging More Return Learners with Leadership Academy at PepsiCo<\/strong><\/h2>\n\n\n\n

Challenge<\/strong><\/p>\n\n\n\n

Before the pandemic, PepsiCo had a siloed supply chain. But COVID-19 created a crisis mindset \u2014 where suddenly, everyone was forced into communicating across departments. Although many aspects of the business have now returned to normal, this cross-collaborative cultural shift is something that PepsiCo was keen to continue. To do so, the company needed to address how to get people to discuss their challenges \u2014 and how to educate them in different ways.<\/p>\n\n\n\n

Solution<\/strong><\/p>\n\n\n\n

Paul Kent, Senior Learning and Development Manager at PepsiCo, worked with Udemy Business’ leadership development platform Leadership Academy, and PennState\u2019s Smeal College of Business. Together they investigated the difference that cohort learning could make \u2014 and how they could maintain the same level of cross-business communication that grew over the pandemic.<\/p>\n\n\n\n

Results<\/strong><\/p>\n\n\n\n

By implementing cohort learning, PepsiCo found its people were more engaged. \u201cThe core learning has great value in what we\u2019re trying to do to get people to learn together,\u201d says Paul. \u201cAnd we\u2019ve extended the Leadership Academy platform and put some of our own practices on top of that.\u201d<\/p>\n\n\n\n

Paul also wanted to see exactly how much of a difference cohort learning made to the organization compared to individual learning. He ran an experiment giving a group of individual learners and a cohort group identical tasks, with just one clear difference \u2014 the cohort had to meet regularly. <\/p>\n\n\n\n

The difference was stark. Just 9% of the individuals returned to the platform regularly, whereas 87% of the cohort became return learners.<\/p>\n","protected":false},"excerpt":{"rendered":"

PepsiCo<\/p>\n","protected":false},"featured_media":0,"template":"templates\/full-width.php","resource_type":[7],"class_list":["post-17260","customers","type-customers","status-publish","hentry","resource_type-case-study","post","without-featured-image"],"acf":{"customer_description":"PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales. ","case_study_pdf":"https:\/\/info.udemy.com\/rs\/273-CKQ-053\/images\/UB_Spotlight_Pepsico_ 20230103.pdf","key_results":false,"choose_resource_hubs":["default"],"resource_topics":["cohort_learning","immersive_learning","leadership_development"],"archive_thumbnail":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/01\/anonymous-cases-food-and-beverages-resource-thumbnail-596x348-1.png","customer_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/01\/22UBCM309-Customer-Logo-300x140-1.png.webp","customer_quote":true,"quote_image":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/01\/22UBCM309-Headshot-300x300-1.png.webp","quote_text":"What I've loved about what we've done with Leadership Academy, PennState and ourselves is we\u2019ve pulled together the external world, internalized it for our needs and our culture, and taken the flavor that we need. So, look for what works for you, your organization, and attack that.","quote_name":"Paul Kent ","quote_title":"Senior Learning and Development Manager at PepsiCo","has_video":false,"publish_to_selected_resource_hubs":["yes"],"company_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/01\/22UBCM309-Customer-Logo-300x140-2.png","show_customer_spotlight":true,"main_heading":"Encouraging More Return Learners with Leadership Academy at PepsiCo","case_study_details_paragraph":"

P<\/span>ep<\/span>si<\/span>Co<\/span> lever<\/span>aged<\/span> Ud<\/span>emy<\/span>‘s<\/span> Leadership<\/span> Academy<\/span> platform<\/span> and<\/span> Penn<\/span>State<\/span>‘s<\/span> S<\/span>meal<\/span> College<\/span> of<\/span> Business<\/span> to<\/span> encourage<\/span> better<\/span> cross<\/span>–<\/span>business<\/span> collaboration<\/span> and<\/span> engagement<\/span>.<\/span> Through<\/span>\u00a0cohort learning<\/span>,<\/span> they<\/span> found<\/span> that<\/span> encouraging<\/span> regular<\/span> meetings<\/span> leaves<\/span> to<\/span> a<\/span> 87<\/span>%<\/span> greater<\/span> return<\/span> lear<\/span>ner<\/span> rate<\/span> than<\/span> individual<\/span> learning<\/span> alone<\/span>.<\/span><\/p>\n","industry_details_group":{"include_industry_details":true,"industry_details":"Food and Beverage"},"company_hq_details_group":{"include_company_hq_details":true,"company_hq_details":"New York, USA"},"number_of_employees_details_group":{"include_number_of_employees_details":true,"number_of_employees_details":"300,000+"},"office_locations_details_group":{"include_office_locations_details":false,"office_locations_details":""},"statistics_repeater":[{"number_or_icon":"number","statistic_number":"87%","statistic_icon":false,"statistic_text":"of cohort became return learners"}],"tabs_group":{"include_challenge_tab":true,"challenge_tab_include_quote":false,"challenge_tab_quote_group":{"tab_quote_text":"","tab_quote_author_name":"","tab_quote_author_title":"","tab_quote_author_photo":false},"challenge_tab_heading":"Adapting to the New Normal","challenge_tab_text":"

Before the pandemic, PepsiCo had a siloed supply chain. But COVID-19 created a crisis mindset \u2014 where suddenly, everyone was forced into communicating across departments. Although many aspects of the business have now returned to normal, this cross-collaborative cultural shift is something that PepsiCo was keen to continue. To do so, the company needed to address how to get people to discuss their challenges \u2014 and how to educate them in different ways.<\/p>\n

 <\/p>\n","include_solution_tab":true,"solution_tab_include_quote":false,"solution_tab_quote_group":{"tab_quote_text":"","tab_quote_author_name":"","tab_quote_author_title":"","tab_quote_author_photo":false},"solution_tab_heading":"Leadership Development in the Digital Age","solution_tab_text":"

Paul Kent, Senior Learning and Development Manager at PepsiCo, worked with Udemy Business’ leadership development platform Leadership Academy, and PennState\u2019s Smeal College of Business. Together they investigated the difference that cohort learning could make \u2014 and how they could maintain the same level of cross-business communication that grew over the pandemic.<\/p>\n","include_results_tab":true,"results_tab_include_quote":false,"results_tab_quote_group":{"tab_quote_text":"","tab_quote_author_name":"","tab_quote_author_title":"","tab_quote_author_photo":false},"results_tab_heading":"Unlocking the Power of Cohort Learning","results_tab_text":"

By implementing cohort learning, PepsiCo found its people were more engaged. \u201cThe core learning has great value in what we\u2019re trying to do to get people to learn together,\u201d says Paul. \u201cAnd we\u2019ve extended the Leadership Academy platform and put some of our own practices on top of that.\u201d<\/p>\n

<\/p>\n

Paul also wanted to see exactly how much of a difference cohort learning made to the organization compared to individual learning. He ran an experiment giving a group of individual learners and a cohort group identical tasks, with just one clear difference \u2014 the cohort had to meet regularly.<\/p>\n

<\/p>\n

The difference was stark. Just 9% of the individuals returned to the platform regularly, whereas 87% of the cohort became return learners.<\/p>\n","include_looking_forward_tab":false,"looking_forward_tab_include_quote":false,"looking_forward_tab_quote_group":{"tab_quote_text":"","tab_quote_author_name":"","tab_quote_author_title":"","tab_quote_author_photo":false},"looking_forward_tab_heading":"","looking_forward_tab_text":""},"main_page_quote_group":{"main_page_quote_text":"What I\u2019ve loved about what we\u2019ve done with Leadership Academy, PennState and ourselves is we\u2019ve pulled together the external world, internalized it for our needs and our culture, and taken the flavor that we need. So, look for what works for you, your organization, and attack that.","main_page_quote_author_name":"Paul Kent","main_page_quote_author_title":"Senior Learning and Development Manager at PepsiCo","main_page_quote_author_photo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/01\/22UBCM309-Headshot-300x300-2.png.webp"},"more_success_stories_repeater":[{"success_story_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2022\/07\/22UBCM124B_LifeSciences-CorpU-Case-Study_Icon_tag.png.webp","success_story_link":"\/case-studies\/cohort-learning-3\/"},{"success_story_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2022\/07\/22UBCM168B_Consumer-Packaged-Goods-CS__Icon_tag.png.webp","success_story_link":"\/case-studies\/cohort-learning-2\/"}],"hide_footer":false,"hide_navigation":false},"yoast_head":"\nNghi\u00ean c\u1ee9u tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng - Encouraging More Return Learners with Leadership Academy at PepsiCo - Udemy Business<\/title>\n<meta name=\"description\" content=\"Companies trust Udemy for Business to meet their learning and development needs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/business.udemy.com\/vi\/case-studies\/pepsico\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Encouraging More Return Learners with Leadership Academy at PepsiCo\" \/>\n<meta property=\"og:description\" content=\"Companies trust Udemy for Business to meet their learning and development needs.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/business.udemy.com\/case-studies\/pepsico\/\" \/>\n<meta property=\"og:site_name\" content=\"Udemy Business\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/udemy\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-02T21:27:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/06\/udemy-business-organic-social-share-1200x630-refresh-2.png.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@udemy\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/business.udemy.com\\\/case-studies\\\/pepsico\\\/\",\"url\":\"https:\\\/\\\/business.udemy.com\\\/case-studies\\\/pepsico\\\/\",\"name\":\"Nghi\u00ean c\u1ee9u tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng - Encouraging More Return Learners with Leadership Academy at PepsiCo - Udemy Business\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/business.udemy.com\\\/vi\\\/#website\"},\"datePublished\":\"2023-01-09T16:20:51+00:00\",\"dateModified\":\"2025-12-02T21:27:04+00:00\",\"description\":\"Companies trust Udemy for Business to meet their learning and development needs.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/business.udemy.com\\\/case-studies\\\/pepsico\\\/#breadcrumb\"},\"inLanguage\":\"vi\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/business.udemy.com\\\/case-studies\\\/pepsico\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/business.udemy.com\\\/case-studies\\\/pepsico\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/business.udemy.com\\\/vi\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customers\",\"item\":\"https:\\\/\\\/business.udemy.com\\\/vi\\\/case-studies\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Encouraging More Return Learners with Leadership Academy at PepsiCo\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/business.udemy.com\\\/vi\\\/#website\",\"url\":\"https:\\\/\\\/business.udemy.com\\\/vi\\\/\",\"name\":\"Udemy Business\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/business.udemy.com\\\/vi\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/business.udemy.com\\\/vi\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"vi\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/business.udemy.com\\\/vi\\\/#organization\",\"name\":\"Udemy Business\",\"url\":\"https:\\\/\\\/business.udemy.com\\\/vi\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"vi\",\"@id\":\"https:\\\/\\\/business.udemy.com\\\/vi\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/business.udemy.com\\\/wp-content\\\/uploads\\\/2021\\\/04\\\/udemy-business-logo.svg\",\"contentUrl\":\"https:\\\/\\\/business.udemy.com\\\/wp-content\\\/uploads\\\/2021\\\/04\\\/udemy-business-logo.svg\",\"width\":164,\"height\":28,\"caption\":\"Udemy Business\"},\"image\":{\"@id\":\"https:\\\/\\\/business.udemy.com\\\/vi\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/udemy\",\"https:\\\/\\\/x.com\\\/udemy\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/udemy\",\"https:\\\/\\\/www.instagram.com\\\/udemy\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Nghi\u00ean c\u1ee9u tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng - Encouraging More Return Learners with Leadership Academy at PepsiCo - Udemy Business","description":"Companies trust Udemy for Business to meet their learning and development needs.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/business.udemy.com\/vi\/case-studies\/pepsico\/","og_locale":"vi_VN","og_type":"article","og_title":"Encouraging More Return Learners with Leadership Academy at PepsiCo","og_description":"Companies trust Udemy for Business to meet their learning and development needs.","og_url":"https:\/\/business.udemy.com\/case-studies\/pepsico\/","og_site_name":"Udemy Business","article_publisher":"https:\/\/www.facebook.com\/udemy","article_modified_time":"2025-12-02T21:27:04+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/06\/udemy-business-organic-social-share-1200x630-refresh-2.png.webp","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@udemy","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/business.udemy.com\/case-studies\/pepsico\/","url":"https:\/\/business.udemy.com\/case-studies\/pepsico\/","name":"Nghi\u00ean c\u1ee9u tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng - Encouraging More Return Learners with Leadership Academy at PepsiCo - Udemy Business","isPartOf":{"@id":"https:\/\/business.udemy.com\/vi\/#website"},"datePublished":"2023-01-09T16:20:51+00:00","dateModified":"2025-12-02T21:27:04+00:00","description":"Companies trust Udemy for Business to meet their learning and development needs.","breadcrumb":{"@id":"https:\/\/business.udemy.com\/case-studies\/pepsico\/#breadcrumb"},"inLanguage":"vi","potentialAction":[{"@type":"ReadAction","target":["https:\/\/business.udemy.com\/case-studies\/pepsico\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/business.udemy.com\/case-studies\/pepsico\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/business.udemy.com\/vi\/"},{"@type":"ListItem","position":2,"name":"Customers","item":"https:\/\/business.udemy.com\/vi\/case-studies\/"},{"@type":"ListItem","position":3,"name":"Encouraging More Return Learners with Leadership Academy at PepsiCo"}]},{"@type":"WebSite","@id":"https:\/\/business.udemy.com\/vi\/#website","url":"https:\/\/business.udemy.com\/vi\/","name":"Udemy Business","description":"","publisher":{"@id":"https:\/\/business.udemy.com\/vi\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/business.udemy.com\/vi\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"vi"},{"@type":"Organization","@id":"https:\/\/business.udemy.com\/vi\/#organization","name":"Udemy Business","url":"https:\/\/business.udemy.com\/vi\/","logo":{"@type":"ImageObject","inLanguage":"vi","@id":"https:\/\/business.udemy.com\/vi\/#\/schema\/logo\/image\/","url":"https:\/\/business.udemy.com\/wp-content\/uploads\/2021\/04\/udemy-business-logo.svg","contentUrl":"https:\/\/business.udemy.com\/wp-content\/uploads\/2021\/04\/udemy-business-logo.svg","width":164,"height":28,"caption":"Udemy Business"},"image":{"@id":"https:\/\/business.udemy.com\/vi\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/udemy","https:\/\/x.com\/udemy","https:\/\/www.linkedin.com\/company\/udemy","https:\/\/www.instagram.com\/udemy\/"]}]}},"_links":{"self":[{"href":"https:\/\/business.udemy.com\/vi\/wp-json\/wp\/v2\/customers\/17260","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/business.udemy.com\/vi\/wp-json\/wp\/v2\/customers"}],"about":[{"href":"https:\/\/business.udemy.com\/vi\/wp-json\/wp\/v2\/types\/customers"}],"wp:attachment":[{"href":"https:\/\/business.udemy.com\/vi\/wp-json\/wp\/v2\/media?parent=17260"}],"wp:term":[{"taxonomy":"resource_type","embeddable":true,"href":"https:\/\/business.udemy.com\/vi\/wp-json\/wp\/v2\/resource_type?post=17260"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}