Acuity, Inc.<\/p>\n","protected":false},"featured_media":0,"template":"templates\/full-width.php","resource_type":[7],"class_list":["post-15820","customers","type-customers","status-publish","hentry","resource_type-case-study","post","without-featured-image"],"acf":{"customer_description":"Acuity, Inc. is a federal technology consulting firm headquartered in Reston, VA. Acuity provides deep industry expertise to help clients plan for the future, perform in the present and save taxpayer dollars while realizing real, measurable, and mission-focused results.","case_study_pdf":"https:\/\/info.udemy.com\/rs\/273-CKQ-053\/images\/UB_Case_Study_Acuity%2C Inc 06052022.pdf","key_results":false,"archive_thumbnail":"https:\/\/business.udemy.com\/wp-content\/uploads\/2022\/07\/acuity-resource-thumbnail-596x348-1.png.webp","customer_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2022\/07\/Acuity-Logo_blue.png.webp","customer_quote":true,"has_video":false,"quote_image":"https:\/\/business.udemy.com\/wp-content\/uploads\/2022\/07\/Juliann-yellowbg-91x91-1.png.webp","quote_text":"Udemy Business was truly a lifesaver when it came to setting up our new training program \u2014 there\u2019s no way we could\u2019ve designed such a robust curriculum as efficiently as we did without the platform. It means we don\u2019t need to use as many resources training new recruits, and they can learn in their own time.","quote_name":"Juliann Winn ","quote_title":"Training and Development Manager, Acuity, Inc.","choose_resource_hubs":["default","smb"],"publish_to_selected_resource_hubs":["yes"],"resource_topics":["integrated_learning","on_demand_learning","leadership_development","learning_culture","technical_upskilling"],"company_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2022\/07\/Acuity-Logo_blue.png.webp","show_customer_spotlight":false,"main_heading":"Acuity, Inc. Rapidly Scales Learning and Development with Udemy Business","case_study_details_paragraph":"
Acuity Inc., offers technical expertise to some of the United States\u2019 top federal agencies, providing the technology guidance they need to serve the nation\u2019s citizens. After winning a major contract in 2019, Acuity grew by 50% \u2014 which meant significantly scaling its learning and development efforts quickly. Acuity wanted to deliver high-quality, on-demand learning to all its employees, no matter their role in the organization. The learning content also needed to meet all the company\u2019s technical certification needs, and offer content specific to its three technology partners: AWS, Microsoft, and ServiceNow.<\/p>\n","industry_details_group":{"include_industry_details":true,"industry_details":"IT"},"company_hq_details_group":{"include_company_hq_details":true,"company_hq_details":"Reston, Virginia - United States"},"number_of_employees_details_group":{"include_number_of_employees_details":true,"number_of_employees_details":"300"},"office_locations_details_group":{"include_office_locations_details":false,"office_locations_details":""},"statistics_repeater":[{"number_or_icon":"number","statistic_number":"6.4K","statistic_icon":false,"statistic_text":"Total learner hours"},{"number_or_icon":"number","statistic_number":"82%","statistic_icon":false,"statistic_text":"Platform adoption rate"},{"number_or_icon":"number","statistic_number":"+$365K","statistic_icon":false,"statistic_text":"Saved in enrolled courses"}],"tabs_group":{"include_challenge_tab":true,"challenge_tab_include_quote":false,"challenge_tab_quote_group":{"tab_quote_text":"","tab_quote_author_name":"","tab_quote_author_title":"","tab_quote_author_photo":false},"challenge_tab_heading":"Challenge: The need for scalable learning and development resources","challenge_tab_text":"
<\/p>\n
When you\u2019re responsible for delivering deep domain expertise to federal agencies who protect the nation\u2019s citizens, your technical knowledge needs to be at the cutting edge. That\u2019s why learning and development (L&D) has continuously been a priority at Acuity, Inc.<\/p>\n
<\/p>\n
Previously, the consulting firm used an online learning platform across its teams, but less than half of its 200 employees had access. When the company won a big contract, it needed to double its employee headcount, and its existing platform didn\u2019t have the resources it needed to grow its L&D initiatives.<\/p>\n
<\/p>\n
\u201cWe wanted to find a new online learning platform that could help our company scale its L&D capabilities \u2014 and crucially, we wanted everyone in the company to have a license,\u201d says Juliann Winn, Training and Development Manager at Acuity. \u201cWe wanted to show our employees that we\u2019re dedicated to everyone\u2019s learning.\u201d<\/p>\n
<\/p>\n
Acuity\u2019s learning platform also had to include high-quality, regularly updated content, especially on solutions from the company\u2019s three main technology vendors: Microsoft, AWS, and ServiceNow. \u201cThe technology market moves rapidly, so our consultants must stay up to speed,\u201d says Juliann. \u201cWe needed on-demand access to learning 24\/7, all year round.\u201d<\/p>\n
<\/p>\n","include_solution_tab":true,"solution_tab_include_quote":true,"solution_tab_quote_group":{"tab_quote_text":"We wanted to find a new online learning platform that could help our company scale its L&D capabilities \u2014 and crucially, we wanted everyone in the company to have a license. We wanted to show our employees that we\u2019re dedicated to everyone\u2019s learning","tab_quote_author_name":"Juliann Winn","tab_quote_author_title":"Training and Development Manager","tab_quote_author_photo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2022\/07\/Juliann-yellowbg-91x91-1.png.webp"},"solution_tab_heading":"Solution: Convenient, on-demand L&D \u2014 for everyone\u00a0","solution_tab_text":"
<\/p>\n
After considering multiple L&D platforms, Acuity implemented Udemy Business, providing licenses for every employee in the organization.<\/p>\n
<\/p>\n
\u201cUdemy Business\u2019 content was the most comprehensive and relevant solution for our learners\u2019 needs, particularly in our focus technology areas,\u201d explains Juliann. \u201cAlso, the platform\u2019s interface was simple for our users to navigate and even easier for my team to manage behind the scenes.\u201d<\/p>\n
<\/p>\n
The fast-moving nature of the technology industry means that Acuity\u2019s consultants frequently need to train themselves in new certifications to help their clients, and Udemy Business supports them.<\/p>\n
<\/p>\n
\u201cWe had a clear list of certifications we needed a platform to support, and Udemy Business checked all the boxes,\u201d says Juliann. \u201cThe platform\u2019s content is also frequently updated, and they remove any outdated content, so I can always feel confident I\u2019m sending people the right resources.\u201d<\/p>\n
Fast, high-quality management training<\/strong> In 2020, we launched an internal training program for our managers which involves multiple courses on Udemy Business, including Feedback is Fuel, Behavioral Interviewing, and Growth Mindset,\u201d says Juliann. \u201cIt\u2019s been invaluable having these pre-made, out-of-the-box courses \u2014 it\u2019s freed our training team to focus on the training elements unique to our company.\u201d<\/p>\n Even non-management team members benefit from soft skills courses. In fact, Udemy Business\u2019 \u201cEmotional Intelligence at Work\u201d course is the sixth most popular among Acuity\u2019s employees in 2022.<\/p>\n Since its move to Udemy Business, Acuity has also found new opportunities to combine instructorand self-led training.<\/p>\n \u201cWe found that our technology partners run a lot of instructor-led training that takes advantage of Udemy Business\u2019 learner pathways,\u201d says Juliann. \u201cOur employees can attend events and then receive dedicated Udemy courses and learner pathways after each session. They\u2019re incredibly valuable.<\/p>\n <\/p>\n","include_results_tab":true,"results_tab_include_quote":false,"results_tab_quote_group":{"tab_quote_text":"","tab_quote_author_name":"","tab_quote_author_title":"","tab_quote_author_photo":false},"results_tab_heading":"$365,360 saved in enrolled courses so far ","results_tab_text":" Since becoming a customer, Acuity has seen impressive results including $335,360 saved in enrolled courses had they been purchased separately online. They also achieved remarkable adoption across its employee base. 82% of employees regularly use the platform, and collectively they\u2019ve totaled 6380 learner hours \u2014 an average of 15 hours per person.<\/p>\n \u201cMany of our employees had already heard of Udemy Business before we implemented it due to its reputation, which meant it wasn\u2019t hard to get them to adopt it,\u201d says Juliann. Without Udemy Business, it would\u2019ve been difficult to build a culture of learning like we have today. We\u2019ve saved thousands of dollars by not having to pay for employees to complete training courses with external vendors.\u201d<\/p>\n To help drive platform adoption, Juliann and the L&D team have worked closely with managers across the organization to showcase its value. \u201cOur senior leadership was quick to jump on board with Udemy Business. In fact, we even have a section on our employee portal called \u2018Rui\u2019s pick\u2019, which features our CEO\u2019s favorite courses,\u201d adds Juliann.<\/p>\n A graduate boot camp built on Udemy Business <\/strong><\/p>\n One of Acuity\u2019s most significant results is the creation of its new graduate training program. Using a mix of Learning Paths and instructor-led training, Acuity has created a 12-week intensive technical boot camp for college graduates that trains them across either Microsoft, ServiceNow, or AWS.<\/p>\n \u201cUdemy Business was truly a lifesaver when it came to setting up our new training program \u2014 there\u2019s no way we could\u2019ve designed such a robust curriculum as efficiently as we did without the platform,\u201d says Juliann. \u201cIt means we don\u2019t need to use as many resources training new recruits, and they can learn in their own time.\u201d<\/p>\n","include_looking_forward_tab":true,"looking_forward_tab_include_quote":false,"looking_forward_tab_quote_group":{"tab_quote_text":"","tab_quote_author_name":"","tab_quote_author_title":"","tab_quote_author_photo":false},"looking_forward_tab_heading":"Structured and strategic L&D planning ","looking_forward_tab_text":" Acuity\u2019s Training Needs Assessment, an organization-wide study to identify the skills its employees are missing, will guide the company\u2019s future L&D strategy.<\/p>\n \u201cUdemy Business will be a big part of our future training strategy,\u201d says Juliann. Our employees are great at choosing their own learning paths, but as part of our skills assessment, we\u2019ll be able to promote specific courses based on the skill gaps we need to fill.<\/p>\n To celebrate its platform contract renewal and promote employee engagement with the learning resources, Acuity is launching its own \u201cUdemy Business Reinvigoration Campaign\u201d. \u201cOur reinvigoration campaign will include competitions, daily engagement with employees, and incentives for teams to create their own learning paths,\u201d explains Juliann. \u201cUltimately, we want people to be as excited about the contract renewal as we are.\u201d<\/p>\n Reflecting on Acuity\u2019s experience with Udemy Business, Juliann shared some thoughts for others in the industry considering the platform: \u201cYou can\u2019t go wrong with Udemy Business, especially if you\u2019re in the technology industry. Its content is relevant, up to date, and easy to digest. Its management and diversity and inclusion training content has sparked some great internal initiatives \u2014 the platform has definitely exceeded our expectations.\u201d<\/p>\n"},"main_page_quote_group":{"main_page_quote_text":"Without Udemy Business, it would\u2019ve been difficult to build a culture of learning like we have today. We\u2019ve saved thousands of dollars by not having to pay for employees to complete training courses with external vendors.","main_page_quote_author_name":"Juliann Winn","main_page_quote_author_title":"Training and Development Manager","main_page_quote_author_photo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2022\/07\/Juliann-yellowbg-91x91-1.png.webp"},"more_success_stories_repeater":[{"success_story_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/05\/kushiki-color-logo-550px.png.webp","success_story_link":"\/case-studies\/kushki\/"},{"success_story_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2022\/09\/Valtech-Logo-bleu.png.webp","success_story_link":"\/case-studies\/valtech\/"},{"success_story_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/02\/23UBCM012-Customer-Logo-300x140-1.png.webp","success_story_link":"\/case-studies\/eventbrite\/"}],"hide_footer":false,"hide_navigation":false},"yoast_head":"\n
\nUdemy Business doesn\u2019t just help Acuity build technical skills across its teams. As Acuity grows, it needs to fill several management positions in the organization \u2014 and the platform\u2019s courses focused on soft communication and management skills have been particularly valuable. \u201c<\/p>\n