{"id":14494,"date":"2022-02-18T06:16:46","date_gmt":"2022-02-18T06:16:46","guid":{"rendered":"https:\/\/business.udemy.com\/?post_type=customers&p=14494"},"modified":"2025-12-03T21:27:30","modified_gmt":"2025-12-03T21:27:30","slug":"ciklum","status":"publish","type":"customers","link":"https:\/\/business.udemy.com\/case-studies\/ciklum\/","title":{"rendered":"Ciklum: Workforce Empowered with Self-Driven L&D Boosting Skills and Career Progression"},"content":{"rendered":"\n

Workforce Empowered with Self-Driven L&D Boosting Skills and Career Progression<\/strong><\/h2>\n\n\n\n

Offering wide-ranging digital services from application development to cyber security for over 1,200 clients worldwide, Ciklum prides itself on inspiring its people to innovate and create. <\/p>\n\n\n\n

But like any business with a globally-spread workforce, just 4 years ago, Ciklum found it difficult to maintain a consistent, comprehensive, and quick-to-react learning and development (L&D) program \u2014 essential attributes for modern software development. Ciklum needed an online L&D solution to help its people quickly reskill and upskill in the latest technical competencies while also allowing them to carve their own career paths.<\/p>\n\n\n\n

Challenge<\/strong>s: An inconsistent, localized L&D program across widespread development teams <\/strong><\/h3>\n\n\n\n

Every developer knows that to stay at the leading edge of technology and software advances takes constant upskilling \u2014 including planning future skills requirements long before they\u2019re needed<\/strong>. But without a consistent and comprehensive L&D program to support large and widespread development teams, maintaining these skills can be a significant challenge. And if organisations can\u2019t solve this challenge, they risk losing out to more agile competitors and even negatively impacting employee career progression. <\/p>\n\n\n\n

Before its L&D program transformation, this was the challenge faced by multinational digital services provider, Ciklum. With a reliance on formal, in-person training, Ciklum\u2019s L&D team noticed that learning was disparate and locally-driven \u2014 negatively affecting company-wide consistency. <\/p>\n\n\n\n

To redress the L&D balance across the company \u2014 including reducing its reliance on inefficient in-person training \u2014 Ciklum needed an online learning solution that could offer a broad range of the latest technical courses on-demand, and eliminate the need to wait to physically attend particular courses. <\/p>\n\n\n\n

Solution<\/strong>: Thousands of the latest technical courses \u2014 available on demand<\/strong><\/h3>\n\n\n\n

Following an evaluation of its needs and after trialing several online learning platforms \u2014 including LinkedIn Learning, Pluralsight, and Coursera \u2014 Ciklum selected Udemy Business to form the heart of its L&D program<\/strong>. <\/p>\n\n\n\n

From day one, Liubov noticed the platform’s benefits, with her team providing access to the latest technical skills courses to help ensure the company\u2019s developers never miss a beat. \u201cWe wanted to increase our employee value proposition, so the obvious answer was to provide a majority of the company with access to Udemy Business,\u201d says Liubov. \u201cHappily, the adoption rate of the platform immediately soared, with people completing thousands of hours of courses. What\u2019s more, it put us in the best possible position to effectively manage L&D during COVID-19 home working.\u201d <\/p>\n","protected":false},"excerpt":{"rendered":"

Ciklum<\/p>\n","protected":false},"featured_media":0,"template":"templates\/full-width.php","resource_type":[7],"class_list":["post-14494","customers","type-customers","status-publish","hentry","resource_type-case-study","post","without-featured-image"],"acf":{"customer_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2022\/02\/Ciklum_Logo600.png.webp","customer_quote":true,"has_video":false,"archive_thumbnail":"https:\/\/business.udemy.com\/wp-content\/uploads\/2022\/02\/ciklum-resource-thumbnail-596x348-1.png.webp","customer_description":"Ciklum is a global Digital Solutions Company for Fortune 500 and fast-growing organisations alike around the world. The company is headquartered in London and has software development centres and branch offices in the United States, Spain, Switzerland, Denmark, Israel, Poland, Ukraine, Belarus, UAE and Pakistan.
\r\n","case_study_pdf":"https:\/\/info.udemy.com\/rs\/273-CKQ-053\/images\/UB_Case_Study_Ciklum_20220211.pdf","key_results":false,"quote_image":"https:\/\/business.udemy.com\/wp-content\/uploads\/2022\/02\/Liubov-Priadko_yellow.png.webp","quote_text":"Due to the platform\u2019s efficiency and its ability to help us keep pace with the latest technical skills, Udemy Business has offered a clear return on investment for us. We can now upskill our people better and quicker than before in a more structured way. And while we initially wanted to improve L&D access for more junior staff, everyone in the company feels the benefit. It exceeded our expectations.","quote_name":"Liubov Priadko","quote_title":"Head of Learning and Development","choose_resource_hubs":["default"],"publish_to_selected_resource_hubs":["yes"],"resource_topics":["integrated_learning","on_demand_learning","learning_insights","leadership_development","technical_upskilling"],"company_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2022\/02\/Ciklum_Logo600.png.webp","show_customer_spotlight":false,"main_heading":"Ciklum: Workforce Empowered with Self-Driven L&D Boosting Skills and Career Progression","case_study_details_paragraph":"

Offering wide-ranging digital services from application development to cyber security for over 1,200 clients worldwide, Ciklum prides itself on inspiring its people to innovate and create.\u00a0But like any business with a globally-spread workforce, just 4 years ago, Ciklum found it difficult to maintain a consistent, comprehensive, and quick-to-react learning and development (L&D) program \u2014 essential attributes for modern software development. Ciklum needed an online L&D solution to help its people quickly reskill and upskill in the latest technical competencies while also allowing them to carve their own career paths.<\/p>\n","industry_details_group":{"include_industry_details":true,"industry_details":"Technology - Digital Solutions"},"company_hq_details_group":{"include_company_hq_details":true,"company_hq_details":"London, United Kingdom"},"number_of_employees_details_group":{"include_number_of_employees_details":true,"number_of_employees_details":"4,000"},"office_locations_details_group":{"include_office_locations_details":true,"office_locations_details":"12+ Countries Worldwide"},"statistics_repeater":[{"number_or_icon":"number","statistic_number":"54+","statistic_icon":false,"statistic_text":"Hours of consumed courseware"},{"number_or_icon":"number","statistic_number":"100%","statistic_icon":false,"statistic_text":"Platform adoption"},{"number_or_icon":"number","statistic_number":"4.6 \u2605","statistic_icon":false,"statistic_text":" Star user course rating - out of 5"}],"tabs_group":{"include_challenge_tab":true,"challenge_tab_include_quote":true,"challenge_tab_quote_group":{"tab_quote_text":"We wanted to increase our employee value proposition, so the obvious answer was to provide access to Udemy Business. Adoption rate of the platform immediately soared, with teams completing thousands of hours of courses. What\u2019s more, it put Ciklum in the best possible position to effectively manage L&D during COVID-19 homeworking.","tab_quote_author_name":"Liubov Priadko ","tab_quote_author_title":"Head of Learning and Development","tab_quote_author_photo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2022\/02\/Liubov-Priadko_yellow.png.webp"},"challenge_tab_heading":"An inconsistent, localized L&D program across widespread development teams ","challenge_tab_text":"

Every developer knows that to stay at the leading edge of technology and software advances takes constant upskilling \u2014 including\u00a0planning future skills requirements long before they\u2019re needed<\/strong>. But without a consistent and comprehensive L&D program to support large and widespread development teams, maintaining these skills can be a significant challenge. And if organisations can\u2019t solve this challenge, they risk losing out to more agile competitors and even negatively impacting employee career progression.<\/p>\n

Before its L&D program transformation, this was the challenge faced by multinational digital services provider, Ciklum. With a reliance on formal, in-person training, Ciklum\u2019s L&D team noticed that learning was disparate and locally-driven \u2014 negatively affecting company-wide consistency.<\/p>\n

To redress the L&D balance across the company \u2014 including reducing its reliance on inefficient in-person training \u2014 Ciklum needed an online learning solution that could offer a broad range of the latest technical courses on-demand, and eliminate the need to wait to physically attend particular courses.<\/p>\n","include_solution_tab":true,"solution_tab_include_quote":true,"solution_tab_quote_group":{"tab_quote_text":"At Ciklum we never stand still. We\u2019re always looking for new ways to improve how we make the most of Udemy Business. For anyone looking to adopt the platform, my advice is to ensure you market its benefits internally and make it something people want to use. It\u2019s worked for us, and we\u2019ve never looked back.","tab_quote_author_name":"Liubov Priadko","tab_quote_author_title":"Head of Learning and Development","tab_quote_author_photo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2022\/02\/Liubov-Priadko_yellow.png.webp"},"solution_tab_heading":"Thousands of the latest technical courses \u2014 available on demand","solution_tab_text":"

Following an evaluation of its needs and after trialing several online learning platforms \u2014 including LinkedIn Learning, Pluralsight, and Coursera \u2014 Ciklum selected Udemy Business to form the heart of its L&D program.<\/p>\n

From day one, Liubov noticed the platform\u2019s benefits, with her team providing access to the latest technical skills courses to help ensure the company\u2019s developers never miss a beat. \u201cWe wanted to increase our employee value proposition, so the obvious answer was to provide a majority of the company with access to Udemy Business,\u201d says Liubov. \u201cHappily, the adoption rate of the platform immediately soared, with people completing thousands of hours of courses. What\u2019s more, it put us in the best possible position to effectively manage L&D during COVID-19 homeworking.\u201d<\/p>\n

In fact, Ciklum\u2019s L&D team launched its \u201cMake Time To Learn\u201d campaign at the start of the pandemic, encouraging employees to continue learning at home and even try courses in soft skills and hobbies \u2014 making them feel supported and less isolated. And \u201cmake time to learn\u2019 during their free time they did, logging an impressive 24K+ hrs of Udemy learning over 2021 alone.<\/p>\n

Fast reskilling across thousands of technical competencies<\/strong><\/p>\n

Supported by self-driven learning paths and regular mentor check-ins, Ciklum\u2019s developers can now quickly reskill across countless competencies \u2014 including AWS, Azure, JS, Java, .NET, GoLang and Snowflake Data Cloud Academy \u2014 helping the company respond to, and even anticipate its clients\u2019 needs.<\/p>\n

And crucially, keep it one step ahead of the competition. And it\u2019s not just the company that benefits from the changes. Ciklum\u2019s employees now have far greater control over their career progression and which direction to take. \u201cIn addition to creating learning paths based on the company\u2019s future needs, we\u2019re also keen to impress on people how Udemy Business can help them drive their career development,\u201d says Liubov. \u201cWith content curated by our people based on specific roles, certifications, and recommendations, we now have access to an ocean of knowledge, giving everyone the freedom to choose their own direction.\u201d<\/p>\n","include_results_tab":true,"results_tab_include_quote":true,"results_tab_quote_group":{"tab_quote_text":"In addition to learning paths based on Ciklum\u2019s future needs, we also impress on people how Udemy Business can help drive their career development. With content curated by our people based on specific roles, certifications, and recommendations, we now have access to an ocean of knowledge, giving everyone the freedom to choose their own direction.","tab_quote_author_name":"Liubov Priadko","tab_quote_author_title":"Head of Learning and Development","tab_quote_author_photo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2022\/02\/Liubov-Priadko_yellow.png.webp"},"results_tab_heading":"Giving people the freedom to carve their own career paths ","results_tab_text":"

The upshot of these changes is that as the global war for talent rages, Ciklum is well placed to retain and secure the best people across its operations by offering career development and support designed around individuals\u2019 needs \u2014 not just those of the company.<\/p>\n

From courses in AWS and Microsoft Azure to communication, languages, diversity and inclusion training, Ciklum now has access to over 11,000 carefully curated courses (6.5K in English) hosted by leaders in their fields and preferred language. \u201cOur team loves the fact that world-renowned experts put together many of the courses, something they wouldn\u2019t have otherwise had access to \u2014 little wonder we have a 4.6 average course rating out of 5,\u201d says Liubov. \u201cAnd Udemy\u2019s customer success managers couldn\u2019t be more helpful. We regularly talk about our needs and bounce ideas off each other. They\u2019ve even put us in touch with like-minded companies for inspiration.\u201d<\/p>\n

100% user adoption and 20 learner hours per user on average <\/strong><\/p>\n

Another way Liubov and her team continue to get the most out of Udemy Business is through the platform\u2019s detailed metrics dashboard, offering deep-dive insights into usage and trends. Ciklum now boasts a 100% adoption rate across thousands of employees, with an impressive 54,400 hours of consumed courseware, averaging 20 hours per user since launching Udemy.<\/p>\n

\u201cDue to the platform\u2019s efficiency and its ability to help us keep pace with the latest technical skills, Udemy Business has offered a good return on investment for us,\u201d says Liubov. \u201cWe can now upskill our people better and quicker than before in a more structured way. And while we initially wanted to improve L&D access for more junior staff, everyone in the company feels the benefit. It exceeded our expectations.\u201d<\/p>\n","include_looking_forward_tab":true,"looking_forward_tab_include_quote":false,"looking_forward_tab_quote_group":{"tab_quote_text":"","tab_quote_author_name":"","tab_quote_author_title":"","tab_quote_author_photo":false},"looking_forward_tab_heading":"Continuously reviewing the state of play to boost competitive advantage ","looking_forward_tab_text":"

With plans to continue growing platform engagement through new education programs, Liubov\u2019s team is going from strength to strength, improving L&D access across a large, global team and keeping Ciklum ahead of the competition.<\/p>\n

\u201cAt Ciklum, we never stand still. We\u2019re always looking for new ways to improve how we make the most of Udemy Business,\u201d says Liubov. \u201cFor anyone looking to adopt the platform, my advice is to ensure you market its benefits internally and make it something people want to use. It\u2019s worked for us, and we\u2019ve never looked back.\u201d<\/p>\n"},"main_page_quote_group":{"main_page_quote_text":"Due to the platform\u2019s efficiency and its ability to help us keep pace with the latest technical skills, Udemy Business has offered a clear return on investment for us. We can now upskill our people better and quicker than before in a more structured way. And while we initially wanted to improve L&D access for more junior staff, everyone in the company feels the benefit. It exceeded our expectations.","main_page_quote_author_name":"Liubov Priadko","main_page_quote_author_title":"Head of Learning and Development","main_page_quote_author_photo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2022\/02\/Liubov-Priadko_yellow.png.webp"},"more_success_stories_repeater":[{"success_story_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/07\/matillion-logo-horizontal-july-2023.png.webp","success_story_link":"\/case-studies\/matillion\/"}],"hide_footer":false,"hide_navigation":false},"yoast_head":"\nCiklum Customer Case Studies | Udemy Business<\/title>\n<meta name=\"description\" content=\"Companies like Ciklum trust Udemy Business to meet their learning and development needs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/business.udemy.com\/vi\/case-studies\/ciklum\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" 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