The rapid shift to remote work and the uncertainty of the pandemic transformed the employee experience. Employers now recognize that soft skills will help employees thrive in the future. CIO Dive writes, “No longer just a resume differentiator, workplaces demand soft skills such as teamwork, adaptability, and conflict resolution from all employees.”
What are the soft skills trends of 2020 and what do they mean for your team’s learning plans for 2021? In this report, we’ll dig into Udemy’s 2020 course consumption data for insights into the soft skills your teams should invest in the year ahead.