Skills That Matter Most in 2025 for Professional Services Firms

Global IT spend is expected to reach $5.74 trillion in 2025, according to Gartner estimates. To make the most of this sizable business opportunity, professional services firms must strengthen their employees’ technical knowledge, ensuring they have expertise to navigate any client project and reduce bench time.  

IT professional services firms face unprecedented pressure to deliver AI-powered solutions and maintain technological excellence for their clients and their bottom line. Success depends on building teams with the right skills mix, whether that’s with generative AI, cloud architecture, or data engineering. 

This infographic highlights what skills matter most for professional services companies to stay competitive in the year ahead. Get data-backed insights into which skills Udemy Business customers in the IT professional services and consulting industry prioritized most in the last year. This data alongside other market insights, paints an important picture of the topics and skills organizations should prioritize in their workplace learning programs. Download the infographic now to ensure your learning programs are tailored to the industry’s most critical skill demands.