{"id":175859,"date":"2026-09-09T04:59:59","date_gmt":"2026-09-09T04:59:59","guid":{"rendered":"https:\/\/business.udemy.com\/?post_type=customers&p=175859"},"modified":"2026-09-09T20:33:18","modified_gmt":"2026-09-09T20:33:18","slug":"how-bosch-global-software-technologies-private-limited-made-learning-part-of-the-work-with-udemy","status":"publish","type":"customers","link":"https:\/\/business.udemy.com\/case-studies\/how-bosch-global-software-technologies-private-limited-made-learning-part-of-the-work-with-udemy\/","title":{"rendered":"How Bosch Global Software Technologies Private Limited made learning part of the work with Udemy"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"single-award-winner-case-study.php","resource_type":[7],"class_list":["post-175859","customers","type-customers","status-publish","hentry","resource_type-case-study","post","without-featured-image"],"acf":{"choose_resource_hubs":["default"],"publish_to_selected_resource_hubs":["yes"],"resource_topics":["leadership_development","learning_culture"],"company_name":"Bosch Global Software Technologies Private Limited","company_logo":175860,"case_study_pdf_download_url":"","award_selection":"2026_engagement_excellence","year_award_name":"2026 Global Winner","category_name":"Engagement Excellence","industry_text":"Technology","company_hq_text":"Bangalore, India","number_of_employees_text":"24,000+","office_locations_text":"Worldwide - Global footprint and presence in the US, Europe, Japan, China, and the Asia Pacific region","page_sections_to_display":["challenge","solution","results","looking_ahead"],"page_title":"How Bosch Global Software Technologies Private Limited made learning part of the work with Udemy","business_outcomes_repeater":[{"stat_number":"92%","stat_description":"returning users in LXP"},{"stat_number":"~20% increase","stat_description":"internal job rotations in 2025"},{"stat_number":"over 4.5 out of 5","stat_description":"all-time high increase for Global Services Business team\u2019s customer Service Index (CSI) rating"}],"challenge_heading":"Embedding learning in the flow of engineering work","challenge_description":"

Bosch Global Software Technologies Private Limited (BGSW) is a 100% owned subsidiary of Robert Bosch GmbH. BGSW is one of the world\u2019s leading global suppliers of technology and services, offering end-to-end Engineering, IT, and Business Solutions.<\/span><\/em><\/p>\n

With a global footprint and presence in the US, Europe, Japan, China, and the Asia Pacific region, BGSW is at the forefront of designing, developing, and executing IoT ecosystems through its all-encompassing capability within the three aspects of IoT \u2013 Sensors, Software, and Services.<\/span><\/em><\/p>\n

BGSW has always focused on improving the quality of life of people, providing new revenue-generating opportunities, and improving operational efficiencies for enterprises through an array of solutions. With a unique ability to offer end-to-end solutions that connect Sensors, Software, and Services, BGSW enables businesses to move from the traditional to digital, or improve businesses by introducing a digital element in their products and processes.<\/span><\/em><\/p>\n

As BGSW accelerated its AI and digital transformation, traditional learning approaches based on manager nominations, classroom delivery, and standardized programs could not provide the speed, scale, or personalization required by rapidly changing business needs.\u00a0<\/span><\/p>\n

The organization set out to build a learner-owned culture where associates could independently develop skills aligned with their current roles, aspirational careers, and emerging priorities. The challenge was to make learning easy to access in the flow of work while combining future-ready technical capabilities with essential human skills.<\/span><\/p>\n","challenge_quote":{"challenge_quote_text":"At BGSW, we drive learner engagement through learner-owned initiatives that recognize achievements, inspire participation through gamification, and empower continuous growth through meaningful learning experiences.","challenge_quote_author":"Ranganath Kare","challenge_quote_author_title":"Sr. Specialist Learning Culture, BGSW","challenge_quote_author_image":false},"solution_heading":"An integrated, AI-enabled learning ecosystem","solution_description":"

BGSW integrated Udemy Business directly with its enterprise Learning eXperience Platform (LXP) to create a unified, AI-enabled upskilling ecosystem aligned with the <\/span>BGSW Competency Framework.\u00a0<\/b><\/p>\n

The integrated system creates value across five key areas:<\/span>
\n<\/span>\u2022 Single learning destination: <\/b>Associates accessed the entire Udemy catalog alongside internal Bosch assets within one portal<\/span>
\n<\/span>\u2022 AI-powered personalization: <\/b>The platform recommended modules based on role, competencies, and skill gaps at the moment of need<\/span>
\n<\/span>\u2022 Flexible microlearning: <\/b>Bite-sized training on desktop and mobile access enabling learning anytime anywhere<\/span>
\n<\/span>\u2022 Competency-based pathways<\/b>: Curated learning paths mapped directly to the Bosch Competency Framework helped keep self-directed learning relevant to active business and project requirements<\/span>
\n<\/span>\u2022 Unified analytics: <\/b>All learning data consolidated into a single dashboard provided leaders real-time visibility into skill trends<\/span>
\n<\/span>
\n<\/span>\u201cLearning is seamlessly delivered at the point of need, supporting associates in meeting active project deliverables.\u201d said Guru Mallikarjuna, CTO, Executive Board and SVP, Mobility Solutions, BGSW.<\/span><\/p>\n

\u201cAs we look at the trends in the market and the speed at which the shape of AI is changing, it is imperative that we keep abreast of these trends and ensure our capabilities meet the market demands and business needs at a pace where value is felt. While we manage our skills and organizational capabilities through ACCM (Active Competence Cluster Management), we ensure that our associates are able to stay updated and continuously upskill themselves through platforms like T-Hub, JKL and Degreed in areas like AI, Data and other technologies relevant to the market. Our associates are able to leverage this ecosystem to upskill and create impact by getting hands-on in the projects, to create value and innovate at the speed the market demands.\u201d<\/span><\/p>\n","solution_quote":{"solution_quote_text":"Learning is seamlessly delivered at the point of need, supporting associates in meeting active project deliverables.","solution_quote_author":"Guru Mallikarjuna","solution_quote_author_title":"CTO, Executive Board and SVP, Mobility Solutions, BGSW","solution_quote_author_image":false},"results_heading":"94% adoption with 60,000 learning hours ","results_description":"

The integrated approach drove strong adoption. BGSW deployed 5,000+ licenses, achieving a 99% claim rate and 94% active platform adoption. Associates completed 60,000+ learning hours and enrolled in more than 28,500 courses across technical, AI, and professional domains, averaging more than 10 learning hours per active learner between January and June 2026.<\/span>
\n<\/span>
\n<\/span>The flagship Learning Premier League, a cricket-themed 21-day upskilling challenge, generated 10,632 learning hours, 645 course completions, and 3,654 perfect quiz scores. Returning users in LXP rose from 66% in 2022 to 92% in 2026, while internal job rotations grew around 20% in 2025.<\/span><\/p>\n

“This award reflects the power of a learning culture in enabling transformation. As technology and business models continue to evolve, Udemy has helped our employees take ownership of their growth, build future-ready skills, and cultivate the adaptability needed to thrive in a rapidly changing world. We are proud of this recognition and grateful to our employees for making learning a way of life.” said Hema Mani, Senior Director, Organization Development, Leadership & Culture. <\/span><\/p>\n","results_quote":{"results_quote_text":"As technology and business models continue to evolve, Udemy has helped our employees take ownership of their growth, build future-ready skills, and cultivate the adaptability needed to thrive in a rapidly changing world.","results_quote_author":"Hema Mani","results_quote_author_title":"Senior Director, Organization Development, Leadership & Culture, BGSW","results_quote_author_image":false},"looking_ahead_heading":"Building on a solid foundation","looking_ahead_description":"

BGSW continues to expand its learning ecosystem. The foundation is in place to expand competency-mapped pathways aligned with future business requirements and deepen AI fluency across the organization as the learning ecosystem continues to mature.<\/span><\/p>\n","looking_ahead_quote":{"looking_ahead_quote_text":"By making learning accessible, relevant, and aligned to business needs, we empower our workforce to stay future-ready, drive innovation, and create meaningful impact for our customers and organization.","looking_ahead_quote_author":"Shashi Kumar R","looking_ahead_quote_author_title":"Lead Learning Culture and L&D Digitalization, BGSW","looking_ahead_quote_author_image":false},"display_video_module":false,"cta_heading":"See Udemy Business in action.","cta_subheading":"Get started today.","cta_buttons_to_display":["download_case_study","request_demo"],"archive_thumbnail":{"ID":175860,"id":175860,"title":"BGSW","filename":"BGSW.png","filesize":42362,"url":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/BGSW.png.webp","link":"https:\/\/business.udemy.com\/case-studies\/how-bosch-global-software-technologies-private-limited-made-learning-part-of-the-work-with-udemy\/attachment\/bgsw\/","alt":"","author":"177","description":"","caption":"","name":"bgsw","status":"inherit","uploaded_to":175859,"date":"2026-09-09 04:51:57","modified":"2026-09-09 04:51:57","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/business.udemy.com\/wp-includes\/images\/media\/default.png","width":596,"height":348,"sizes":{"thumbnail":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/BGSW-150x88.png","thumbnail-width":150,"thumbnail-height":88,"medium":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/BGSW-300x175.png","medium-width":300,"medium-height":175,"medium_large":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/BGSW.png.webp","medium_large-width":596,"medium_large-height":348,"large":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/BGSW.png.webp","large-width":596,"large-height":348,"1536x1536":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/BGSW.png.webp","1536x1536-width":596,"1536x1536-height":348,"2048x2048":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/BGSW.png.webp","2048x2048-width":596,"2048x2048-height":348,"genesis-block-theme-featured-image":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/BGSW.png.webp","genesis-block-theme-featured-image-width":596,"genesis-block-theme-featured-image-height":348,"genesis-block-theme-featured-image-wide":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/BGSW.png.webp","genesis-block-theme-featured-image-wide-width":596,"genesis-block-theme-featured-image-wide-height":348,"genesis-block-theme-logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/BGSW-300x175.png","genesis-block-theme-logo-width":300,"genesis-block-theme-logo-height":175,"genesis-block-theme-mobile":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/BGSW-480x280.png","genesis-block-theme-mobile-width":480,"genesis-block-theme-mobile-height":280}}},"yoast_head":"\nStudi Kasus Pelanggan - 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