{"id":77321,"date":"2023-08-11T19:27:03","date_gmt":"2023-08-11T19:27:03","guid":{"rendered":"https:\/\/business.udemy.com\/case-studies\/pepsico\/"},"modified":"2026-02-09T17:30:11","modified_gmt":"2026-02-09T17:30:11","slug":"pepsico","status":"publish","type":"customers","link":"https:\/\/business.udemy.com\/fr\/case-studies\/pepsico\/","title":{"rendered":"Encourager le retour des participants gr\u00e2ce \u00e0 la Leadership\u00a0Academy chez PepsiCo"},"content":{"rendered":"\n

Encourager le retour des participants gr\u00e2ce \u00e0 la Leadership\u00a0Academy chez PepsiCo<\/strong><\/h2>\n\n

D\u00e9fi<\/strong><\/p>\n\n

Avant la pand\u00e9mie, la cha\u00eene d’approvisionnement de PepsiCo \u00e9tait cloisonn\u00e9e. Soudainement, la crise provoqu\u00e9e par la COVID-19 a contraint tous les services de l’entreprise \u00e0 communiquer entre eux. Si la situation est globalement revenue \u00e0 la normale, PepsiCo tenait \u00e0 poursuivre cette \u00e9volution culturelle fond\u00e9e sur la collaboration transversale. Pour y parvenir, l’entreprise a d\u00fb trouver un moyen d’inciter ses employ\u00e9s \u00e0 \u00e9voquer leurs difficult\u00e9s, et de leur proposer diff\u00e9rentes m\u00e9thodes d’apprentissage.<\/p>\n\n

Solution<\/strong><\/p>\n\n

Paul Kent, responsable senior de l’apprentissage et du d\u00e9veloppement chez PepsiCo, a travaill\u00e9 avec la plate-forme de d\u00e9veloppement du leadership d’Udemy\u00a0Business, Leadership\u00a0Academy, et le Smeal College of Business de PennState. Ensemble, ils ont \u00e9tudi\u00e9 l’impact de l’apprentissage en groupe et la mani\u00e8re dont ils pouvaient maintenir le m\u00eame niveau de communication transversale que pendant la pand\u00e9mie.<\/p>\n\n

R\u00e9sultats<\/strong><\/p>\n\n

En instaurant l’apprentissage en groupe, PepsiCo a constat\u00e9 que son personnel \u00e9tait plus impliqu\u00e9. \u00ab\u00a0L’apprentissage fondamental est extr\u00eamement pr\u00e9cieux compte tenu de notre volont\u00e9 d’inciter les participants \u00e0 apprendre ensemble\u00a0\u00bb, d\u00e9clare Paul. \u00ab\u00a0Nous avons par ailleurs \u00e9largi la plate-forme de la Leadership\u00a0Academy et y avons greff\u00e9 certaines de nos propres pratiques.\u00a0\u00bb<\/p>\n\n

Paul souhaitait aussi d\u00e9terminer pr\u00e9cis\u00e9ment l’impact de l’apprentissage en groupe sur l’entreprise par rapport \u00e0 l’apprentissage individuel. Il a men\u00e9 son exp\u00e9rience en confiant des t\u00e2ches identiques \u00e0 un ensemble de participants individuels et un ensemble de participants en groupe. La seule diff\u00e9rence\u00a0: les participants en groupe devaient se r\u00e9unir r\u00e9guli\u00e8rement.\u00a0<\/p>\n\n

La diff\u00e9rence \u00e9tait frappante. Seulement 9\u00a0% des participants individuels sont revenus r\u00e9guli\u00e8rement sur la plate-forme, alors que 87\u00a0% du groupe l’ont utilis\u00e9e r\u00e9guli\u00e8rement.<\/p>\n","protected":false},"excerpt":{"rendered":"

PepsiCo<\/p>\n","protected":false},"featured_media":0,"template":"templates\/full-width.php","resource_type":[7],"class_list":["post-77321","customers","type-customers","status-publish","hentry","resource_type-case-study","post","without-featured-image"],"acf":{"customer_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/01\/22UBCM309-Customer-Logo-300x140-1.png.webp","customer_quote":true,"quote_image":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/01\/22UBCM309-Headshot-300x300-1.png.webp","has_video":false,"choose_resource_hubs":["default"],"publish_to_selected_resource_hubs":["yes"],"company_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/01\/22UBCM309-Customer-Logo-300x140-2.png","quote_name":"Paul Kent ","show_customer_spotlight":true,"industry_details_group":{"include_industry_details":true,"industry_details":"Alimentation et boissons"},"company_hq_details_group":{"include_company_hq_details":true,"company_hq_details":"New York, \u00c9tats-Unis"},"number_of_employees_details_group":{"include_number_of_employees_details":true,"number_of_employees_details":"+ de 300\u00a0000"},"office_locations_details_group":{"include_office_locations_details":false,"office_locations_details":""},"statistics_repeater":[{"number_or_icon":"number","statistic_number":"87%","statistic_icon":false,"statistic_text":"du groupe est revenu apprendre"}],"tabs_group":{"include_challenge_tab":true,"challenge_tab_include_quote":false,"challenge_tab_quote_group":{"tab_quote_text":"","tab_quote_author_name":"","tab_quote_author_title":"","tab_quote_author_photo":false},"challenge_tab_heading":"S'adapter aux nouvelles normes","challenge_tab_text":"

Avant la pand\u00e9mie, la cha\u00eene d’approvisionnement de PepsiCo \u00e9tait cloisonn\u00e9e. Soudainement, la crise provoqu\u00e9e par la COVID-19 a contraint tous les services de l’entreprise \u00e0 communiquer entre eux. Si la situation est globalement revenue \u00e0 la normale, PepsiCo tenait \u00e0 poursuivre cette \u00e9volution culturelle fond\u00e9e sur la collaboration transversale. Pour y parvenir, l’entreprise a d\u00fb trouver un moyen d’inciter ses employ\u00e9s \u00e0 \u00e9voquer leurs difficult\u00e9s, et de leur proposer diff\u00e9rentes m\u00e9thodes d’apprentissage. \u00a0<\/p>\n","include_solution_tab":true,"solution_tab_include_quote":false,"solution_tab_quote_group":{"tab_quote_text":"","tab_quote_author_name":"","tab_quote_author_title":"","tab_quote_author_photo":false},"solution_tab_heading":"D\u00e9veloppement du leadership \u00e0 l'\u00e8re num\u00e9rique","solution_tab_text":"

Paul Kent, responsable senior de l’apprentissage et du d\u00e9veloppement chez PepsiCo, a travaill\u00e9 avec la plate-forme de d\u00e9veloppement du leadership d’Udemy\u00a0Business, Leadership\u00a0Academy, et le Smeal College of Business de PennState. Ensemble, ils ont \u00e9tudi\u00e9 l’impact de l’apprentissage en groupe et la mani\u00e8re dont ils pouvaient maintenir le m\u00eame niveau de communication transversale que pendant la pand\u00e9mie.<\/p>\n","include_results_tab":true,"results_tab_include_quote":false,"results_tab_quote_group":{"tab_quote_text":"","tab_quote_author_name":"","tab_quote_author_title":"","tab_quote_author_photo":false},"results_tab_heading":"R\u00e9v\u00e9ler le potentiel de l'apprentissage en groupe","results_tab_text":"

En instaurant l’apprentissage en groupe, PepsiCo a constat\u00e9 que son personnel \u00e9tait plus impliqu\u00e9. \u00ab\u00a0L’apprentissage fondamental est extr\u00eamement pr\u00e9cieux compte tenu de notre volont\u00e9 d’inciter les participants \u00e0 apprendre ensemble\u00a0\u00bb, d\u00e9clare Paul. \u00ab\u00a0Nous avons par ailleurs \u00e9largi la plate-forme de la Leadership\u00a0Academy et y avons greff\u00e9 certaines de nos propres pratiques.\u00a0\u00bb Paul souhaitait aussi d\u00e9terminer pr\u00e9cis\u00e9ment l’impact de l’apprentissage en groupe sur l’entreprise par rapport \u00e0 l’apprentissage individuel. Il a men\u00e9 son exp\u00e9rience en confiant des t\u00e2ches identiques \u00e0 un ensemble de participants individuels et un ensemble de participants en groupe. La seule diff\u00e9rence\u00a0: les participants en groupe devaient se r\u00e9unir r\u00e9guli\u00e8rement. La diff\u00e9rence \u00e9tait frappante. Seulement 9\u00a0% des participants individuels sont revenus r\u00e9guli\u00e8rement sur la plate-forme, alors que 87\u00a0% du groupe l’ont utilis\u00e9e r\u00e9guli\u00e8rement.<\/p>\n","include_looking_forward_tab":false,"looking_forward_tab_include_quote":false,"looking_forward_tab_quote_group":{"tab_quote_text":"","tab_quote_author_name":"","tab_quote_author_title":"","tab_quote_author_photo":false},"looking_forward_tab_heading":"","looking_forward_tab_text":""},"main_page_quote_group":{"main_page_quote_text":"Le point fort de notre collaboration avec la Leadership\u00a0Academy et PennState a \u00e9t\u00e9 de rassembler les \u00e9l\u00e9ments du monde ext\u00e9rieur, les internaliser pour r\u00e9pondre \u00e0 nos besoins et \u00e0 notre culture, tout en les mettant \u00e0 notre go\u00fbt. Il faut donc chercher ce qui fonctionne pour vous, pour votre entreprise, et passer \u00e0 l'action.","main_page_quote_author_name":"Paul Kent","main_page_quote_author_title":"Responsable senior de l'apprentissage et du d\u00e9veloppement chez PepsiCo","main_page_quote_author_photo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/01\/22UBCM309-Headshot-300x300-2.png.webp"},"more_success_stories_repeater":[{"success_story_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2022\/07\/22UBCM124B_LifeSciences-CorpU-Case-Study_Icon_tag.png.webp","success_story_link":"\/case-studies\/cohort-learning-3\/"},{"success_story_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2022\/07\/22UBCM168B_Consumer-Packaged-Goods-CS__Icon_tag.png.webp","success_story_link":"\/case-studies\/cohort-learning-2\/"}],"archive_thumbnail":"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/01\/22UBCM309-Customer-Logo-300x140-2.png","case_study_pdf":"https:\/\/info.udemy.com\/rs\/273-CKQ-053\/images\/UB_Spotlight_Pepsico_ 20230103.pdf","hide_footer":false,"hide_navigation":false,"quote_text":"Le point fort de notre collaboration avec la Leadership\u00a0Academy et PennState a \u00e9t\u00e9 de rassembler les \u00e9l\u00e9ments du monde ext\u00e9rieur, les internaliser pour r\u00e9pondre \u00e0 nos besoins et \u00e0 notre culture, tout en les mettant \u00e0 notre go\u00fbt. Il faut donc chercher ce qui fonctionne pour vous, pour votre entreprise, et passer \u00e0 l'action.","quote_title":"Responsable senior de l'apprentissage et du d\u00e9veloppement chez PepsiCo","customer_description":"Chaque jour, plus d'un milliard de consommateurs d\u00e9gustent les produits PepsiCo dans plus de 200\u00a0pays et territoires du monde entier. Le portefeuille de produits de PepsiCo comprend une large gamme de d\u00e9licieux aliments et boissons, notamment de nombreuses marques embl\u00e9matiques dont on estime qu'elles g\u00e9n\u00e8rent chacune plus d'un\u00a0milliard de dollars par an au d\u00e9tail. ","resource_topics":["cohort_learning","immersive_learning","leadership_development"],"main_heading":"Encourager le retour des participants gr\u00e2ce \u00e0 la Leadership\u00a0Academy chez PepsiCo","case_study_details_paragraph":"

P<\/span>ep<\/span>si<\/span>Co<\/span> a <\/span>choisi<\/span> la <\/span>plate<\/span>–<\/span>forme <\/span>Leadership<\/span>\u00a0Academy<\/span> d’Udemy<\/span> et le<\/span> Smeal<\/span> College<\/span> of<\/span> Business<\/span> de<\/span> PennState<\/span> pour<\/span> favoriser<\/span> la<\/span> collaboration<\/span> et <\/span>l’implication <\/span>transversale <\/span>au <\/span>sein de <\/span>l’entreprise<\/span>.<\/span> L’apprentissage<\/span> en groupe<\/span> leur<\/span> a permis<\/span> de<\/span> constater <\/span>que le taux de retour<\/span> des participants<\/span> \u00e9tait <\/span>87\u00a0%<\/span> plus<\/span> \u00e9lev\u00e9<\/span> si <\/span>l’on<\/span> encourageait<\/span> la tenue<\/span> de <\/span>r\u00e9unions<\/span> r\u00e9guli\u00e8res<\/span>, par <\/span>rapport<\/span> \u00e0 une <\/span>formation purement individuelle<\/span>.<\/span><\/p>\n"},"yoast_head":"\n\u00c9tude de cas client - Encourager le retour des participants gr\u00e2ce \u00e0 la Leadership\u00a0Academy chez PepsiCo - 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