{"id":178977,"date":"2026-10-15T14:23:50","date_gmt":"2026-10-15T14:23:50","guid":{"rendered":"https:\/\/business.udemy.com\/case-studies\/eliminating-training-lag-how-finacle-built-an-engineering-workforce-ready-on-day-1-with-udemy\/"},"modified":"2026-10-15T14:23:50","modified_gmt":"2026-10-15T14:23:50","slug":"eliminating-training-lag-how-finacle-built-an-engineering-workforce-ready-on-day-1-with-udemy","status":"publish","type":"customers","link":"https:\/\/business.udemy.com\/fr\/case-studies\/eliminating-training-lag-how-finacle-built-an-engineering-workforce-ready-on-day-1-with-udemy\/","title":{"rendered":"\u00c9liminer le retard de formation\u00a0: comment Finacle a constitu\u00e9 une \u00e9quipe d’ing\u00e9nierie op\u00e9rationnelle d\u00e8s le premier jour avec Udemy"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"single-award-winner-case-study.php","resource_type":[7],"class_list":["post-178977","customers","type-customers","status-publish","hentry","resource_type-case-study","post","without-featured-image"],"acf":{"choose_resource_hubs":["default"],"publish_to_selected_resource_hubs":["yes"],"company_logo":178978,"company_name":"Infosys Finacle","display_video_module":false,"case_study_pdf_download_url":"","award_selection":"2026_learning_excellence","page_sections_to_display":["challenge","solution","results","looking_ahead"],"cta_buttons_to_display":["download_case_study","request_demo"],"page_title":"\u00c9liminer le retard de formation\u00a0: comment Finacle a constitu\u00e9 une \u00e9quipe d'ing\u00e9nierie op\u00e9rationnelle d\u00e8s le premier jour avec Udemy","resource_topics":["leadership_development","learning_culture","technical_upskilling"],"year_award_name":"Laur\u00e9at mondial\u00a02026","category_name":"Excellence en mati\u00e8re d'apprentissage","industry_text":"Services financiers \/ Technologie bancaire num\u00e9rique","company_hq_text":"Bangalore, Inde","number_of_employees_text":"+ de 6\u00a0000","office_locations_text":"8\u00a0villes \u00e0 travers l'Inde, au service d'institutions financi\u00e8res dans plus de 100\u00a0pays","business_outcomes_repeater":[{"stat_number":"~235\u00a0%","stat_description":"Retour sur investissement pour l'initiative"},{"stat_number":"98.3%","stat_description":"NPS de satisfaction des nouvelles recrues"},{"stat_number":"Plus de 150\u00a0000","stat_description":"journ\u00e9es-personnes productives d\u00e9gag\u00e9es"}],"challenge_heading":"D\u00e9velopper les comp\u00e9tences avant que le besoin ne se pr\u00e9sente","challenge_description":"

Finacle, division d’EdgeVerve\u00a0Systems et filiale d\u00e9tenue \u00e0 100\u00a0% par Infosys (NYSE\u00a0: INFY), est un leader du secteur des solutions bancaires num\u00e9riques. L’entreprise collabore avec des institutions financi\u00e8res du monde entier afin de contribuer \u00e0 offrir une meilleure exp\u00e9rience bancaire. Sa suite cloud native et modulaire couvre les besoins en mati\u00e8re de banque centrale, de cr\u00e9dit, de paiements, de tr\u00e9sorerie, d’analytique, d’IA et de blockchain. D\u00e9ployables sur n’importe quel cloud, ses solutions permettent aux banques de plus de 100\u00a0pays de servir plus d’un milliard de particuliers et des millions d’entreprises.<\/span><\/em> Le mod\u00e8le traditionnel de recrutement sur les campus universitaires ne permettait plus \u00e0 Finacle de combler son d\u00e9ficit de comp\u00e9tences. Les jeunes dipl\u00f4m\u00e9s en ing\u00e9nierie devaient suivre six mois de formation technologique g\u00e9n\u00e9rale, puis six mois de formation aux produits Finacle, avant d’\u00eatre op\u00e9rationnels en production. Les co\u00fbts d’int\u00e9gration \u00e9taient \u00e9lev\u00e9s et le retour sur investissement difficile \u00e0 mesurer. Les formateurs et responsables d’\u00e9quipe devaient g\u00e9rer plusieurs groupes dispers\u00e9s. Par ailleurs, la p\u00e9nurie de professionnels d\u00e9j\u00e0 qualifi\u00e9s sur Finacle rendait une strat\u00e9gie reposant exclusivement sur le recrutement externe \u00e0 la fois co\u00fbteuse et difficile \u00e0 p\u00e9renniser.<\/span> <\/span> <\/span>Finacle s’est donc fix\u00e9 un objectif ambitieux\u00a0: \u00e9liminer totalement ce retard de formation. Les dipl\u00f4m\u00e9s devaient \u00eatre op\u00e9rationnels d\u00e8s leur premier jour, avec des comp\u00e9tences d\u00e9velopp\u00e9es de mani\u00e8re proactive 12\u00a0\u00e0 18\u00a0mois avant les besoins de l’entreprise, une r\u00e9duction mesurable des co\u00fbts d’int\u00e9gration et un vivier de talents inclusif reposant sur les comp\u00e9tences d\u00e9montr\u00e9es plut\u00f4t que sur la moyenne g\u00e9n\u00e9rale, la fili\u00e8re d’\u00e9tudes ou le parcours d’\u00e9tudes.<\/span> <\/span> <\/span>\u00ab\u00a0Notre mod\u00e8le traditionnel de recrutement sur les campus universitaires exigeait une ann\u00e9e compl\u00e8te de formation apr\u00e8s l’embauche avant que les dipl\u00f4m\u00e9s puissent \u00eatre affect\u00e9s \u00e0 des activit\u00e9s facturables. Nous devions d\u00e9velopper les comp\u00e9tences avant que la demande ne se pr\u00e9sente, et une plateforme comme Udemy \u00e9tait essentielle pour rendre cela possible \u00e0 grande \u00e9chelle\u00a0\u00bb, explique Satish Kumar Meesala, AVP, Head HR, chez Finacle.<\/span><\/p>\n","solution_heading":"Un pipeline d'apprentissage avant m\u00eame l'embauche","solution_description":"

La communaut\u00e9 d’apprentissage de Finacle (FLC) int\u00e8gre l’ensemble du parcours de formation aux trois derniers semestres des \u00e9tudes d’ing\u00e9nieur. Le programme\u00a0FLC d\u00e9bute au 5e\u00a0semestre par des pr\u00e9sentations dans les \u00e9tablissements partenaires, suivies d’une s\u00e9lection bas\u00e9e sur les comp\u00e9tences, notamment un d\u00e9fi de programmation en ligne et un exercice de codage en direct devant un jury d’experts pour le parcours Product\u00a0Development\u00a0&\u00a0Architecture\u00a0(PDA), ainsi qu’une \u00e9valuation des fondamentaux techniques pour le parcours Delivery,\u00a0Testing\u00a0&\u00a0Support\u00a0(DTS). Aucun filtre li\u00e9 \u00e0 la moyenne g\u00e9n\u00e9rale, \u00e0 la fili\u00e8re d’\u00e9tudes et \u00e0 des unit\u00e9s d’enseignement non valid\u00e9es.<\/span> <\/span> <\/span>Les \u00e9tudiants s\u00e9lectionn\u00e9s consacrent environ 15\u00a0heures par semaine \u00e0 une formation structur\u00e9e en soir\u00e9e sur leur campus pendant les 6e\u00a0et 7e\u00a0semestres. Ils suivent \u00e9galement un programme complet de comp\u00e9tences comportementales couvrant la communication, la collaboration, la pens\u00e9e cr\u00e9atrice et la pr\u00e9paration au monde professionnel. Le programme s’appuie sur le mod\u00e8le d’apprentissage 70\/20\/10 (70\u00a0% d’apprentissage par la pratique, 20\u00a0% d’apprentissage aupr\u00e8s des autres et 10\u00a0% d’apprentissage structur\u00e9). Les cours dispens\u00e9s par des formateurs repr\u00e9sentent les 10\u00a0%, tandis que l’apprentissage autonome sur Udemy, compl\u00e9t\u00e9 par le mentorat des responsables d’\u00e9quipe couvrent les 20\u00a0%. Enfin, le stage r\u00e9mun\u00e9r\u00e9 de six\u00a0mois r\u00e9alis\u00e9 au 8e\u00a0semestre sur des projets Finacle r\u00e9els constitue les 70\u00a0% restants.<\/span> <\/span> <\/span>Le mod\u00e8le repose sur quatre \u00e9l\u00e9ments cl\u00e9s\u00a0:<\/span> \u2022 S\u00e9lection fond\u00e9e sur les comp\u00e9tences<\/b>\u00a0: la s\u00e9lection repose uniquement sur les comp\u00e9tences. Il n’existe aucun seuil de moyenne g\u00e9n\u00e9rale, aucun filtre li\u00e9 \u00e0 la fili\u00e8re d’\u00e9tudes et aucun crit\u00e8re d’exclusion fond\u00e9 sur des unit\u00e9s d’enseignement non valid\u00e9es. Si les \u00e9tudiants savent programmer ou ma\u00eetrisent les fondamentaux techniques, leur candidature est examin\u00e9e.<\/span> \u2022 Un programme structur\u00e9 et approfondi<\/b>\u00a0: les \u00e9tudiants suivent le parcours\u00a0PDA de 330\u00a0heures ou le parcours\u00a0DTS de 304\u00a0heures. Les cours sont dispens\u00e9s selon un ratio de 25\u00a0participants pour 1\u00a0formateur afin de garantir un suivi individualis\u00e9.<\/span> \u2022 Udemy comme fondation<\/b>\u00a0: Udemy constitue la base de l’apprentissage autonome. Les participants peuvent consolider les sujets abord\u00e9s en cours et explorer des technologies \u00e9mergentes qui vont bien au-del\u00e0 du programme officiel, \u00e0 leur propre rythme.<\/span> \u2022 Un accompagnement sur le terrain<\/b>. Les mentors de stage, s\u00e9lectionn\u00e9s parmi les responsables d’\u00e9quipe, s’inscrivent dans un mod\u00e8le de gouvernance f\u00e9d\u00e9r\u00e9 pilot\u00e9 conjointement par les RH, le d\u00e9partement A&D et les dirigeants d’entreprise. Le vivier de talents repose ainsi sur des parties prenantes clairement responsabilis\u00e9es, et non sur la seule bonne volont\u00e9 de chacun.<\/span> \u00ab\u00a0Udemy constitue la base de l’apprentissage autonome dans notre approche mixte. Chaque participant du programme\u00a0FLC b\u00e9n\u00e9ficie d’un acc\u00e8s \u00e0 Udemy pour approfondir les sujets abord\u00e9s en cours \u00e0 la demande et explorer des technologies \u00e9mergentes bien au-del\u00e0 du programme \u00e9tabli\u00a0\u00bb, explique Karthik.<\/span> <\/span> <\/span>Le programme a \u00e9t\u00e9 d\u00e9ploy\u00e9 par phases sur quatre promotions, passant de 156\u00a0participants dans la premi\u00e8re promotion \u00e0 302 dans la quatri\u00e8me. Au total, 887\u00a0personnes y ont particip\u00e9. La quatri\u00e8me promotion marque \u00e9galement une avanc\u00e9e strat\u00e9gique avec la cr\u00e9ation d’un premier groupe d\u00e9di\u00e9 \u00e0 l’IA, compos\u00e9 de 21\u00a0participants. Cette sp\u00e9cialisation comprend des formations en Python, en science des donn\u00e9es et en machine learning, avec Udemy comme principale source de contenus de pointe.<\/span><\/p>\n","results_heading":"Des ing\u00e9nieurs op\u00e9rationnels d\u00e8s le premier jour","results_description":"

Au cours des trois premi\u00e8res promotions, 575\u00a0participants ont \u00e9t\u00e9 recrut\u00e9s en CDI et affect\u00e9s \u00e0 des activit\u00e9s facturables d\u00e8s leur premier jour. L’initiative a g\u00e9n\u00e9r\u00e9 un retour sur investissement d’environ 235\u00a0% et r\u00e9duit les d\u00e9penses li\u00e9es \u00e0 l’int\u00e9gration d’environ 70\u00a0% par rapport au mod\u00e8le de formation traditionnel. Plus de 150\u00a0000\u00a0journ\u00e9es-personnes productives ont \u00e9t\u00e9 d\u00e9gag\u00e9es d\u00e8s la premi\u00e8re ann\u00e9e, transformant une ann\u00e9e compl\u00e8te de formation non facturable par recrue en activit\u00e9 g\u00e9n\u00e9ratrice de revenus.<\/span> <\/span> <\/span>La satisfaction des nouvelles recrues a atteint un NPS de 98,3\u00a0%, bas\u00e9 sur les retours de 156\u00a0responsables. Aucun d’entre eux n’a exprim\u00e9 de pr\u00e9occupation concernant le niveau de pr\u00e9paration ou la qualit\u00e9 des nouvelles recrues. Le taux d’attrition de la promotion\u00a02026 est tomb\u00e9 \u00e0 4\u00a0%, bien en dessous des standards habituels du secteur pour les jeunes dipl\u00f4m\u00e9s. Chaque stagiaire est rattach\u00e9 \u00e0 une \u00e9quipe et \u00e0 un responsable d\u00e8s le 8e\u00a0semestre. La pr\u00e9paration \u00e0 la production fait ensuite l’objet d’une validation formelle par l’entreprise avant l’embauche d\u00e9finitive.<\/span> <\/span> <\/span>\u00ab\u00a0Les responsables ne demandent plus quand une nouvelle recrue sera pr\u00eate. Sa pr\u00e9paration est certifi\u00e9e avant m\u00eame son premier jour. Gr\u00e2ce \u00e0 l’int\u00e9gration d’Udemy dans notre \u00e9cosyst\u00e8me d’apprentissage, nos dipl\u00f4m\u00e9s ma\u00eetrisent d\u00e9j\u00e0 les produits et se voient rapidement confier du code destin\u00e9 \u00e0 la production \u00bb, explique Rajeshwar Rao, VP, Senior Director and Head, Talent Acquisition.\u00a0<\/span><\/p>\n","looking_ahead_heading":"Faire \u00e9voluer le mod\u00e8le","looking_ahead_description":"

\u00c0 mesure que le mod\u00e8le \u00e9volue et que le parcours d\u00e9di\u00e9 \u00e0 l’IA gagne en importance, les comportements des participants continueront d’orienter l’\u00e9volution des programmes\u00a0PDA et\u00a0DTS.<\/span> \u00ab\u00a0\u00c0 mesure que nous \u00e9tendons l’architecture du programme\u00a0FLC aux talents issus des MBA et aux parcours de certification destin\u00e9s aux clients et partenaires, Udemy nous donne l’assurance que le volet de notre \u00e9cosyst\u00e8me d’apprentissage consacr\u00e9 \u00e0 l’exploration et \u00e0 l’actualisation des comp\u00e9tences continuera d’\u00e9voluer au rythme des avanc\u00e9es technologiques\u00a0\u00bb, conclut Satish.<\/span><\/p>\n","cta_heading":"D\u00e9couvrez Udemy\u00a0Business en action.","cta_subheading":"Commencez d\u00e8s aujourd'hui.","archive_thumbnail":{"ID":178978,"id":178978,"title":"Infosys Finacle","filename":"Infosys-Finacle.png","filesize":20551,"url":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/10\/Infosys-Finacle.png.webp","link":"https:\/\/business.udemy.com\/fr\/case-studies\/eliminating-training-lag-how-finacle-built-an-engineering-workforce-ready-on-day-1-with-udemy\/attachment\/infosys-finacle-2\/","alt":"","author":"177","description":"","caption":"","name":"infosys-finacle-2","status":"inherit","uploaded_to":178977,"date":"2026-10-08 16:50:16","modified":"2026-10-08 16:50:16","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/business.udemy.com\/wp-includes\/images\/media\/default.png","width":596,"height":348,"sizes":{"thumbnail":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/10\/Infosys-Finacle-150x88.png.webp","thumbnail-width":150,"thumbnail-height":88,"medium":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/10\/Infosys-Finacle-300x175.png","medium-width":300,"medium-height":175,"medium_large":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/10\/Infosys-Finacle.png.webp","medium_large-width":596,"medium_large-height":348,"large":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/10\/Infosys-Finacle.png.webp","large-width":596,"large-height":348,"1536x1536":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/10\/Infosys-Finacle.png.webp","1536x1536-width":596,"1536x1536-height":348,"2048x2048":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/10\/Infosys-Finacle.png.webp","2048x2048-width":596,"2048x2048-height":348,"genesis-block-theme-featured-image":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/10\/Infosys-Finacle.png.webp","genesis-block-theme-featured-image-width":596,"genesis-block-theme-featured-image-height":348,"genesis-block-theme-featured-image-wide":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/10\/Infosys-Finacle.png.webp","genesis-block-theme-featured-image-wide-width":596,"genesis-block-theme-featured-image-wide-height":348,"genesis-block-theme-logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/10\/Infosys-Finacle-300x175.png","genesis-block-theme-logo-width":300,"genesis-block-theme-logo-height":175,"genesis-block-theme-mobile":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/10\/Infosys-Finacle-480x280.png.webp","genesis-block-theme-mobile-width":480,"genesis-block-theme-mobile-height":280}}},"yoast_head":"\n\u00c9tude de cas client - 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