{"id":176775,"date":"2026-09-21T15:56:34","date_gmt":"2026-09-21T15:56:34","guid":{"rendered":"https:\/\/business.udemy.com\/case-studies\/how-deutsche-telekom-digital-labs-built-an-ai-first-engineering-culture-with-udemy\/"},"modified":"2026-09-28T13:56:18","modified_gmt":"2026-09-28T13:56:18","slug":"how-deutsche-telekom-digital-labs-built-an-ai-first-engineering-culture-with-udemy","status":"publish","type":"customers","link":"https:\/\/business.udemy.com\/fr\/case-studies\/how-deutsche-telekom-digital-labs-built-an-ai-first-engineering-culture-with-udemy\/","title":{"rendered":"Comment Deutsche Telekom Digital Labs a construit une culture d’ing\u00e9nierie ax\u00e9e sur l’IA avec Udemy"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"single-award-winner-case-study.php","resource_type":[7],"class_list":["post-176775","customers","type-customers","status-publish","hentry","resource_type-case-study","post","without-featured-image"],"acf":{"customer_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-07-at-9.03.39-AM.png.webp","customer_quote":false,"has_video":false,"choose_resource_hubs":["default"],"publish_to_selected_resource_hubs":["yes"],"company_logo":176844,"display_video_module":false,"award_selection":"2026_ai_pioneer","page_sections_to_display":["challenge","solution","results","looking_ahead"],"cta_buttons_to_display":["download_case_study","request_demo"],"archive_thumbnail":{"ID":176844,"id":176844,"title":"Deutsche-Telekom","filename":"Deutsche-Telekom.png","filesize":9523,"url":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Deutsche-Telekom.png","link":"https:\/\/business.udemy.com\/fr\/case-studies\/how-deutsche-telekom-digital-labs-built-an-ai-first-engineering-culture-with-udemy\/attachment\/deutsche-telekom\/","alt":"","author":"177","description":"","caption":"","name":"deutsche-telekom","status":"inherit","uploaded_to":176775,"date":"2026-09-08 14:23:48","modified":"2026-09-08 14:23:48","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/business.udemy.com\/wp-includes\/images\/media\/default.png","width":596,"height":348,"sizes":{"thumbnail":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Deutsche-Telekom-150x88.png.webp","thumbnail-width":150,"thumbnail-height":88,"medium":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Deutsche-Telekom-300x175.png","medium-width":300,"medium-height":175,"medium_large":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Deutsche-Telekom.png","medium_large-width":596,"medium_large-height":348,"large":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Deutsche-Telekom.png","large-width":596,"large-height":348,"1536x1536":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Deutsche-Telekom.png","1536x1536-width":596,"1536x1536-height":348,"2048x2048":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Deutsche-Telekom.png","2048x2048-width":596,"2048x2048-height":348,"genesis-block-theme-featured-image":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Deutsche-Telekom.png","genesis-block-theme-featured-image-width":596,"genesis-block-theme-featured-image-height":348,"genesis-block-theme-featured-image-wide":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Deutsche-Telekom.png","genesis-block-theme-featured-image-wide-width":596,"genesis-block-theme-featured-image-wide-height":348,"genesis-block-theme-logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Deutsche-Telekom-300x175.png","genesis-block-theme-logo-width":300,"genesis-block-theme-logo-height":175,"genesis-block-theme-mobile":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Deutsche-Telekom-480x280.png","genesis-block-theme-mobile-width":480,"genesis-block-theme-mobile-height":280}},"page_title":"Comment Deutsche Telekom Digital Labs a construit une culture d'ing\u00e9nierie ax\u00e9e sur l'IA avec Udemy","resource_topics":["integrated_learning","on_demand_learning","learning_culture","ai_transformation"],"company_name":"Deutsche Telekom Digital Labs","year_award_name":"Laur\u00e9at r\u00e9gional\u00a02026","category_name":"Pionnier de l'IA","industry_text":"Technologie","company_hq_text":"Gurugram, Inde","number_of_employees_text":"Plus de 1\u00a0200","business_outcomes_repeater":[{"stat_number":"1\u00a0073 ","stat_description":"Participants actifs (78,7\u00a0% d'adoption)"},{"stat_number":"2\u00a0763","stat_description":"Cours d'IA ouverts"},{"stat_number":"37%","stat_description":"Am\u00e9lioration de la productivit\u00e9 en ing\u00e9nierie"}],"challenge_heading":"Une \u00e9volution des capacit\u00e9s plut\u00f4t que quantitative","challenge_description":"

Deutsche Telekom Digital Labs cr\u00e9e des produits num\u00e9riques qui changent la fa\u00e7on dont le monde se connecte, paie, fait des achats et se d\u00e9tend. Bas\u00e9e \u00e0 Gurugram, en Inde, avec des bureaux \u00e0 Bangalore et une main-d’\u0153uvre r\u00e9partie dans huit pays, l’entreprise fournit une ing\u00e9nierie de produit num\u00e9rique de bout en bout pour Deutsche Telekom et ses partenaires mondiaux.<\/span><\/em> Alors que l’IA a rapidement transform\u00e9 l’ing\u00e9nierie logicielle, Deutsche Telekom Digital Labs a identifi\u00e9 un d\u00e9fi commercial plut\u00f4t qu’un simple d\u00e9fi d’apprentissage. Les ing\u00e9nieurs passaient pr\u00e8s de 30 \u00e0 40\u00a0% de leur temps sur des activit\u00e9s r\u00e9p\u00e9titives telles que la g\u00e9n\u00e9ration de code, la documentation, le d\u00e9bogage, les tests et la d\u00e9couverte de connaissances. Cela ralentissait l’ing\u00e9nierie, augmentait les co\u00fbts de livraison et ralentissait l’innovation \u00e0 un moment o\u00f9 les attentes des clients et la complexit\u00e9 des produits augmentaient rapidement.<\/span> <\/span> <\/span>Plut\u00f4t qu’une croissance des effectifs, l’entreprise a opt\u00e9 pour une croissance des capacit\u00e9s. L’entreprise devait d\u00e9placer la conversation autour de l’IA, de sa capacit\u00e9 \u00e0 remplacer les emplois vers son utilit\u00e9 pour rendre chaque ing\u00e9nieur plus capable, productif et pertinent.<\/span> <\/span> <\/span>\u00ab\u00a0Nous souhaitions que la discussion ne tourne plus autour du remplacement d’emplois par l’IA, mais de l’utilit\u00e9 de celle-ci pour rendre chaque ing\u00e9nieur plus capable, et Udemy nous a donn\u00e9 la base d’apprentissage pour cela\u00a0\u00bb, explique Khushi Lalwani, HR Business Partner.<\/span><\/p>\n","solution_heading":"Programme Become an AI Hybrid Engineer","solution_description":"

En utilisant Udemy comme partenaire strat\u00e9gique d’apprentissage, Deutsche Telekom Digital Labs a lanc\u00e9 l’initiative \u00ab\u00a0Become an AI Hybrid Engineer\u00a0\u00bb pour d\u00e9mocratiser l’IA au sein de l’entreprise.<\/span> Udemy a fourni des parcours d’apprentissage structur\u00e9s, bas\u00e9s sur les r\u00f4les, pour les \u00e9quipes Backend, Frontend, DevOps, QA, Produit et Ing\u00e9nierie IA, couvrant des comp\u00e9tences pratiques que les ing\u00e9nieurs pouvaient appliquer imm\u00e9diatement \u00e0 des projets en direct\u00a0:<\/span> <\/span> <\/span>\u2022 IA g\u00e9n\u00e9rative\u00a0: <\/b>cr\u00e9ation de contenu, de code et de documentation avec des mod\u00e8les d’IA<\/span> <\/span>\u2022 Ing\u00e9nierie de prompts\u00a0: <\/b>cr\u00e9ation d’invites efficaces pour des r\u00e9sultats d’IA coh\u00e9rents et de haute qualit\u00e9<\/span> <\/span>\u2022 G\u00e9n\u00e9ration augment\u00e9e par r\u00e9cup\u00e9ration (RAG)\u00a0: <\/b> construction d’applications d’IA conscientes du contexte qui ancrent les r\u00e9ponses dans les donn\u00e9es d’entreprise <\/span> <\/span>\u2022 IA agentique\u00a0: <\/b>orchestration d’agents IA qui ex\u00e9cutent un travail d’impl\u00e9mentation r\u00e9p\u00e9titif pendant que les ing\u00e9nieurs se concentrent sur l’architecture et les r\u00e9sultats clients<\/span> <\/span> <\/span>Les fonctionnalit\u00e9s aliment\u00e9es par l’IA dans Udemy ont acc\u00e9l\u00e9r\u00e9 le d\u00e9ploiement. AI Assistant a r\u00e9duit le temps que les employ\u00e9s passaient \u00e0 chercher du contenu d’apprentissage pertinent, la cartographie des comp\u00e9tences a permis des parcours d’apprentissage standardis\u00e9s align\u00e9s sur les r\u00f4les d’ing\u00e9nierie, et le jeu de r\u00f4le a permis aux managers de pratiquer des conversations de coaching et de feedback de mani\u00e8re ind\u00e9pendante.<\/span> <\/span> <\/span>\u00ab\u00a0Udemy est devenu la base de notre transformation IA, offrant \u00e0 chaque ing\u00e9nieur un parcours structur\u00e9 de l’apprentissage \u00e0 l’application\u00a0\u00bb, explique Mme Lalwani.<\/span><\/p>\n","results_heading":"Am\u00e9lioration de la productivit\u00e9 de 37\u00a0% \u00e0 l'\u00e8re des transformations de r\u00f4le","results_description":"

Plus de 1\u00a0000\u00a0participants actifs engag\u00e9s dans l’initiative, repr\u00e9sentant 78,7\u00a0% d’adoption au sein de l’organisation d’ing\u00e9nierie. Les employ\u00e9s ont r\u00e9alis\u00e9 plus de 24\u00a0000\u00a0heures d’apprentissage et ont acc\u00e9d\u00e9 \u00e0 plus de 2\u00a0700\u00a0cours sur l’IA. L’IA prend d\u00e9sormais en charge chaque \u00e9tape du cycle de vie de l’ing\u00e9nierie, de la planification assist\u00e9e par l’IA et la g\u00e9n\u00e9ration de code intelligent \u00e0 la documentation automatis\u00e9e, aux tests g\u00e9n\u00e9r\u00e9s par l’IA et aux pipelines de d\u00e9ploiement conscients de l’IA.<\/span> <\/span> <\/span>L’impact \u00e9conomique a \u00e9t\u00e9 substantiel. La productivit\u00e9 en ing\u00e9nierie a augment\u00e9 de 37\u00a0%, 30\u00a0% des ing\u00e9nieurs Backend et Frontend ont \u00e9t\u00e9 transf\u00e9r\u00e9s vers des r\u00f4les de d\u00e9veloppeurs full-stack, et 15\u00a0% ont \u00e9volu\u00e9 vers des r\u00f4les d’ing\u00e9nierie ax\u00e9s sur l’IA. Plus de 900\u00a0ing\u00e9nieurs int\u00e8grent d\u00e9sormais activement l’IA dans leurs flux de travail quotidiens, et l’entreprise a \u00e9tendu l’apprentissage \u00e0 plus de 1\u00a0300\u00a0employ\u00e9s sans augmenter proportionnellement l’effort d’A&D.<\/span> <\/span> <\/span>\u00ab\u00a0Udemy nous a permis de construire une culture d’ing\u00e9nierie ax\u00e9e sur l’IA o\u00f9 l’apprentissage se traduit directement par l’innovation et un impact \u00e9conomique mesurable\u00a0\u00bb, affirme Khushi Lalwani.<\/span><\/p>\n","looking_ahead_heading":"Approfondir les int\u00e9grations","looking_ahead_description":"

Deutsche Telekom Digital Labs continue d’approfondir l’int\u00e9gration de l’IA tout au long du cycle de vie du d\u00e9veloppement logiciel, avec des plans pour \u00e9largir les parcours d’apprentissage bas\u00e9s sur les r\u00f4les et explorer de nouveaux outils de d\u00e9veloppement assist\u00e9s par l’IA.<\/span> <\/span> <\/span>\u00ab\u00a0\u00c0 mesure que nous g\u00e9n\u00e9ralisons le d\u00e9veloppement assist\u00e9 par l’IA, Udemy Business nous fournit l’infrastructure d’apprentissage pour que nos ing\u00e9nieurs restent \u00e0 la pointe de l’innovation en IA\u00a0\u00bb, affirme Khushi Lalwani.<\/span><\/p>\n","cta_heading":"D\u00e9couvrez Udemy\u00a0Business en action.","cta_subheading":"Commencez d\u00e8s aujourd'hui.","case_study_pdf_download_url":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/DTelekom_OAA_Case-Study_One-Pager.pdf"},"yoast_head":"\n\u00c9tude de cas client - Comment Deutsche Telekom Digital Labs a construit une culture d'ing\u00e9nierie ax\u00e9e sur l'IA avec Udemy - 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