{"id":176771,"date":"2026-09-21T15:56:24","date_gmt":"2026-09-21T15:56:24","guid":{"rendered":"https:\/\/business.udemy.com\/case-studies\/from-dabbling-to-daily-practice-how-netwealth-built-ai-literacy-across-the-organization-with-udemy\/"},"modified":"2026-09-28T13:56:47","modified_gmt":"2026-09-28T13:56:47","slug":"from-dabbling-to-daily-practice-how-netwealth-built-ai-literacy-across-the-organization-with-udemy","status":"publish","type":"customers","link":"https:\/\/business.udemy.com\/fr\/case-studies\/from-dabbling-to-daily-practice-how-netwealth-built-ai-literacy-across-the-organization-with-udemy\/","title":{"rendered":"De l’exp\u00e9rimentation \u00e0 la pratique quotidienne\u00a0: comment Netwealth a d\u00e9velopp\u00e9 la connaissance de l’IA dans toute l’entreprise avec Udemy"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"single-award-winner-case-study.php","resource_type":[7],"class_list":["post-176771","customers","type-customers","status-publish","hentry","resource_type-case-study","post","without-featured-image"],"acf":{"choose_resource_hubs":["default"],"publish_to_selected_resource_hubs":["yes"],"company_logo":176847,"display_video_module":false,"award_selection":"2026_learning_excellence","page_sections_to_display":["challenge","solution","looking_ahead"],"cta_buttons_to_display":["download_case_study","request_demo"],"archive_thumbnail":{"ID":176847,"id":176847,"title":"Netwealth","filename":"Netwealth.png","filesize":15896,"url":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Netwealth.png","link":"https:\/\/business.udemy.com\/fr\/case-studies\/how-netwealth-built-an-ai-fluent-workforce-with-udemy\/attachment\/netwealth\/","alt":"","author":"177","description":"","caption":"","name":"netwealth","status":"inherit","uploaded_to":176777,"date":"2026-09-08 14:31:18","modified":"2026-09-08 14:31:18","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/business.udemy.com\/wp-includes\/images\/media\/default.png","width":596,"height":348,"sizes":{"thumbnail":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Netwealth-150x88.png.webp","thumbnail-width":150,"thumbnail-height":88,"medium":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Netwealth-300x175.png","medium-width":300,"medium-height":175,"medium_large":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Netwealth.png","medium_large-width":596,"medium_large-height":348,"large":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Netwealth.png","large-width":596,"large-height":348,"1536x1536":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Netwealth.png","1536x1536-width":596,"1536x1536-height":348,"2048x2048":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Netwealth.png","2048x2048-width":596,"2048x2048-height":348,"genesis-block-theme-featured-image":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Netwealth.png","genesis-block-theme-featured-image-width":596,"genesis-block-theme-featured-image-height":348,"genesis-block-theme-featured-image-wide":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Netwealth.png","genesis-block-theme-featured-image-wide-width":596,"genesis-block-theme-featured-image-wide-height":348,"genesis-block-theme-logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Netwealth-300x175.png","genesis-block-theme-logo-width":300,"genesis-block-theme-logo-height":175,"genesis-block-theme-mobile":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Netwealth-480x280.png","genesis-block-theme-mobile-width":480,"genesis-block-theme-mobile-height":280}},"page_title":"De l'exp\u00e9rimentation \u00e0 la pratique quotidienne\u00a0: comment Netwealth a d\u00e9velopp\u00e9 la connaissance de l'IA dans toute l'entreprise avec Udemy","resource_topics":["integrated_learning","on_demand_learning","learning_culture","ai_transformation"],"company_name":"Netwealth","year_award_name":"Laur\u00e9at r\u00e9gional\u00a02026","category_name":"Excellence en mati\u00e8re d'apprentissage","industry_text":"Services financiers","company_hq_text":"Melbourne, Australie","number_of_employees_text":"Plus de 700","office_locations_text":"Australie","business_outcomes_repeater":[{"stat_number":"69%","stat_description":"Employ\u00e9s utilisant l'IA quotidiennement"},{"stat_number":"33%","stat_description":"\u00c9l\u00e9vation des connaissances (mesur\u00e9e avant\/apr\u00e8s)"},{"stat_number":"+ de 500","stat_description":"inscriptions suite au lancement"}],"challenge_heading":"Combler les lacunes en IA","challenge_description":"

Netwealth Investments Limited (NWL) est une plate-forme australienne de gestion de patrimoine cot\u00e9e \u00e0 la Bourse australienne et dont le si\u00e8ge est \u00e0 Melbourne. Fond\u00e9e en\u00a01999, Netwealth fournit des solutions d’investissement, de retraite et de comptes g\u00e9r\u00e9s principalement aux conseillers financiers et \u00e0 leurs clients \u00e0 travers l’Australie. L’entreprise fonctionne comme un fournisseur de plate-forme, se situant entre les gestionnaires de fonds et les cabinets de conseil financier, offrant aux conseillers des outils pour g\u00e9rer les portefeuilles des clients, acc\u00e9der \u00e0 un large \u00e9ventail d’investissements et fournir des services de reporting et d’administration. De plus, Netwealth est connue pour son approche ax\u00e9e sur la technologie, se classant syst\u00e9matiquement parmi les plate-formes les mieux not\u00e9es dans les enqu\u00eates de satisfaction des conseillers.<\/span><\/em> \u00c0 l’heure de l’acc\u00e9l\u00e9ration de l’adoption de l’IA dans le secteur des services financiers, Netwealth a identifi\u00e9 un \u00e9cart de comp\u00e9tences croissant au sein de sa propre main-d’\u0153uvre. Bien que 99\u00a0% des employ\u00e9s aient utilis\u00e9 l’IA sous une forme ou une autre, la connaissance de l’IA auto-\u00e9valu\u00e9e \u00e9tait en moyenne de 2,65 sur\u00a05, et 42\u00a0% ont cit\u00e9 le manque de connaissances et de formation comme leur principal obstacle \u00e0 une utilisation efficace de l’IA. <\/span> <\/span> <\/span>L’acc\u00e8s faisait partie du probl\u00e8me. Les 250\u00a0licences Udemy de l’entreprise se concentraient largement dans l’\u00e9quipe informatique, laissant le reste de l’entreprise sans parcours structur\u00e9 pour d\u00e9velopper des comp\u00e9tences. L’entreprise souhaitait donner \u00e0 chaque employ\u00e9 un acc\u00e8s structur\u00e9 \u00e0 l’apprentissage de l’IA, et ce, d’une mani\u00e8re qui pourrait d\u00e9montrer un retour sur investissement clair plut\u00f4t que de se fier uniquement aux taux d’ach\u00e8vement. L’approche consistait \u00e0 construire des outils de placement diagnostiques pour orienter les personnes vers le bon parcours, en int\u00e9grant des \u00e9valuations pr\u00e9alables et post\u00e9rieures pour quantifier l’augmentation des connaissances et de la confiance, et en s\u00e9quen\u00e7ant le d\u00e9ploiement pour s’aligner avec son lancement de Workday Learning.<\/span> <\/span> <\/span>\u00ab\u00a0Nous avions besoin d’une plate-forme comme Udemy pour combler le foss\u00e9 croissant en mati\u00e8re connaissance de l’IA au sein de l’organisation\u00a0\u00bb,<\/span> a d\u00e9clar\u00e9 Rachel Moore, conseill\u00e8re principale en apprentissage et d\u00e9veloppement.<\/span><\/p>\n","solution_heading":"Trois parcours, un d\u00e9ploiement unifi\u00e9","solution_description":"

L’entreprise a con\u00e7u son approche autour d’un principe\u00a0: rencontrer les gens l\u00e0 o\u00f9 ils sont, puis les faire progresser. Plut\u00f4t que de d\u00e9ployer une biblioth\u00e8que de cours d’IA g\u00e9n\u00e9rique, l’entreprise a con\u00e7u trois parcours d’apprentissage structur\u00e9s sur Udemy, chacun calibr\u00e9 \u00e0 un niveau diff\u00e9rent de pr\u00e9paration \u00e0 l’IA\u00a0:<\/span> Les trois parcours couvraient une gamme de niveaux de pr\u00e9paration \u00e0 l’IA\u00a0:<\/span> \u2022 Explorer<\/b>\u00a0: productivit\u00e9 personnelle avec Microsoft 365 Copilot, pour les employ\u00e9s d\u00e9couvrant les outils d’IA <\/span>\u2022 Voyager<\/b>\u00a0: comp\u00e9tences interm\u00e9diaires en IA, \u00e9tayant les connaissances fondamentales avec des applications pratiques \u2022 <\/b><\/span>Pioneer<\/b>\u00a0: capacit\u00e9s avanc\u00e9es, y compris la cr\u00e9ation d’agents personnalis\u00e9s dans Copilot pour les utilisateurs avanc\u00e9s<\/span> Le contenu a \u00e9t\u00e9 d\u00e9lib\u00e9r\u00e9ment maintenu court et modulaire, de\u00a02,5 \u00e0 3,5\u00a0heures par parcours, \u00e0 son rythme, et ancr\u00e9 aux outils que les gens utilisent d\u00e9j\u00e0 quotidiennement. La mise \u00e0 disposition via Workday Learning a donn\u00e9 \u00e0 chaque employ\u00e9 un acc\u00e8s sans friction avec une seule connexion, pla\u00e7ant l’apprentissage de l’IA aux c\u00f4t\u00e9s de tout ce qu’ils font d\u00e9j\u00e0.<\/span> Le lancement s’est accompagn\u00e9 d’une comp\u00e9tition de quatre semaines, \u00ab\u00a0Learn Big, Win Big\u00a0\u00bb, avec des bons de travail de 50\u00a0$ par semaine pour les 10\u00a0premiers du classement et un grand prix de 300\u00a0$, transformant l’apprentissage en un \u00e9v\u00e9nement visible et social. Les badges num\u00e9riques partageables sur LinkedIn et Viva Engage ont donn\u00e9 aux gens un moyen de signaler publiquement leurs progr\u00e8s, tout comme les pins pour lanyard pour chaque niveau de parcours. Une communaut\u00e9 Viva Engage d\u00e9di\u00e9e est devenue l’espace o\u00f9 le personnel a partag\u00e9 ses r\u00e9ussites, ses prompts et des cas d’utilisation r\u00e9els, transformant l’apprentissage individuel en \u00e9lan collectif.<\/span> L’\u00e9volution s’est produite de deux mani\u00e8res. L’entreprise a \u00e9tendu son parc de licences Udemy, de 250 concentr\u00e9es dans le service IT \u00e0\u00a0700, donnant \u00e0 chaque employ\u00e9 un acc\u00e8s d\u00e8s le premier jour. Les utilisateurs actifs ont tripl\u00e9 au cours du premier mois, et les trois parcours ont atteint un total de 506\u00a0inscriptions en quelques semaines. L’entreprise a \u00e9galement int\u00e9gr\u00e9 la responsabilit\u00e9 \u00e0 travers la ligne de management en partageant les donn\u00e9es d’ach\u00e8vement et les r\u00e9sultats du classement avec les managers, et a \u00e9tendu le mod\u00e8le \u00e0 l’\u00e9quipe de vente gr\u00e2ce \u00e0 un parcours d’apprentissage obligatoire.<\/span> \u00ab\u00a0En int\u00e9grant Udemy \u00e0 Workday Learning et en l’accompagnant de m\u00e9canismes de reconnaissance, nous avons fait de l’apprentissage une pratique partag\u00e9e et visible plut\u00f4t qu’une activit\u00e9 priv\u00e9e\u00a0\u00bb, explique Rachel Moore.<\/span><\/p>\n","looking_ahead_heading":"\u00c9tendre le mod\u00e8le","looking_ahead_description":"

L’entreprise pr\u00e9voit d’approfondir ses parcours d’apprentissage en IA et d’\u00e9tendre le mod\u00e8le au-del\u00e0 de l’\u00e9quipe commerciale. La boucle de preuves construite gr\u00e2ce aux analyses Udemy permet \u00e0 l’entreprise d’it\u00e9rer et d’investir en toute confiance.<\/span> \u00ab\u00a0Udemy nous donne l’agilit\u00e9 pour suivre le rythme du changement de l’IA et la confiance pour construire une culture d’apprentissage qui anticipe ce qui vient ensuite\u00a0\u00bb, poursuit Rachel Moore.<\/span><\/p>\n","cta_heading":"D\u00e9couvrez Udemy\u00a0Business en action.","cta_subheading":"Commencez d\u00e8s aujourd'hui.","case_study_pdf_download_url":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Netwealth_OAA_Learning-Excellence_Case-Study_One-Pager.pdf"},"yoast_head":"\n\u00c9tude de cas client - De l'exp\u00e9rimentation \u00e0 la pratique quotidienne\u00a0: comment Netwealth a d\u00e9velopp\u00e9 la connaissance de l'IA dans toute l'entreprise avec Udemy - Udemy Business<\/title>\n<meta name=\"description\" content=\"Companies trust Udemy for Business to meet their learning and development needs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/business.udemy.com\/fr\/case-studies\/from-dabbling-to-daily-practice-how-netwealth-built-ai-literacy-across-the-organization-with-udemy\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"De l'exp\u00e9rimentation \u00e0 la pratique quotidienne\u00a0: comment Netwealth a d\u00e9velopp\u00e9 la connaissance de l'IA dans toute l'entreprise avec Udemy\" \/>\n<meta property=\"og:description\" content=\"Companies trust Udemy for Business to meet their learning and development needs.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/business.udemy.com\/fr\/case-studies\/from-dabbling-to-daily-practice-how-netwealth-built-ai-literacy-across-the-organization-with-udemy\/\" \/>\n<meta property=\"og:site_name\" content=\"Udemy Business\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/udemy\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-28T13:56:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/06\/udemy-business-organic-social-share-1200x630-refresh-2.png.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@udemy\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/business.udemy.com\\\/fr\\\/case-studies\\\/from-dabbling-to-daily-practice-how-netwealth-built-ai-literacy-across-the-organization-with-udemy\\\/\",\"url\":\"https:\\\/\\\/business.udemy.com\\\/fr\\\/case-studies\\\/from-dabbling-to-daily-practice-how-netwealth-built-ai-literacy-across-the-organization-with-udemy\\\/\",\"name\":\"\u00c9tude de cas client - 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