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Capgemini est un partenaire mondial de transformation des affaires et de la technologie aliment\u00e9 par l’IA, offrant une valeur commerciale tangible. Forte de pr\u00e8s de 60\u00a0ans d’histoire, l’entreprise compte plus de 420\u00a0000\u00a0membres d’\u00e9quipe dans plus de 50\u00a0pays. Capgemini fournit des services et des solutions de bout en bout en appliquant une expertise sectorielle approfondie dans les domaines de la strat\u00e9gie, de la technologie, du design, de l’ing\u00e9nierie et des op\u00e9rations commerciales. L’entreprise a fait \u00e9tat de revenus mondiaux de 22,5\u00a0milliards d’euros en\u00a02025.<\/em> Capgemini a fait face \u00e0 une r\u00e9alit\u00e9 commerciale claire\u00a0: l’IA faisait d\u00e9j\u00e0 partie des m\u00e9thodes de travail des employ\u00e9s, am\u00e9liorant la productivit\u00e9 individuelle, renfor\u00e7ant la collaboration en \u00e9quipe et transformant leur fa\u00e7on de fournir les livrables aux clients, mais l’organisation devait passer de la sensibilisation \u00e0 l’adoption \u00e0 grande \u00e9chelle. Le d\u00e9fi \u00e9tait d’amener les employ\u00e9s au-del\u00e0 de l’exp\u00e9rimentation occasionnelle de l’IA et d’exploiter tout le potentiel de cette derni\u00e8re, gr\u00e2ce \u00e0 une utilisation confiante, responsable et coh\u00e9rente dans le travail quotidien. En m\u00eame temps, les actifs d’apprentissage \u00e9taient diss\u00e9min\u00e9s entre des plateformes, des communaut\u00e9s, des outils et des \u00e9quipes diff\u00e9rentes, cr\u00e9ant des frictions pour les employ\u00e9s et limitant la capacit\u00e9 \u00e0 d\u00e9velopper des comp\u00e9tences au sein d’une main-d’\u0153uvre mondiale de plus de 420\u00a0000\u00a0employ\u00e9s. Les employ\u00e9s avaient besoin d’un endroit pour d\u00e9velopper les comp\u00e9tences en IA requises aujourd’hui et continuer \u00e0 cro\u00eetre pour l’avenir, des connaissances fondamentales \u00e0 la capacit\u00e9 avanc\u00e9e, tout en transformant l’apprentissage en comportements professionnels pertinents, plut\u00f4t qu’en consommation passive. \u00ab\u00a0Nous devions passer de la sensibilisation \u00e0 l’IA \u00e0 l’adoption \u00e0 grande \u00e9chelle, et Udemy nous a donn\u00e9 la base pour \u00e9tablir une r\u00e9f\u00e9rence valid\u00e9e des capacit\u00e9s en IA \u00e0 travers l’organisation\u00a0\u00bb, a d\u00e9clar\u00e9 Estelle Maione, Responsable apprentissage et d\u00e9veloppement du groupe.<\/p>\n","solution_heading":"Un campus IA unifi\u00e9 et le programme de badge ACTIVATE","solution_description":"

Capgemini a construit un \u00e9cosyst\u00e8me en couches plut\u00f4t qu’un seul effort de formation. AI\u00a0Campus est une plate-forme unique pour l’apprentissage de l’IA, qui regroupe l’apprentissage fondamental, les parcours bas\u00e9s sur les r\u00f4les et les comp\u00e9tences, la pratique de l’incitation, le contenu partenaire de fournisseurs tels qu’Anthropic, OpenAI, AWS, Google, Microsoft, et des capacit\u00e9s d\u00e9velopp\u00e9es en interne. Disponible via la plate-forme d’apprentissage NEXT aliment\u00e9e par Degreed, AI\u00a0Campus offre \u00e0 chaque employ\u00e9 un point d’entr\u00e9e unique pour l’apprentissage de l’IA. <\/span> <\/span> <\/span>Au sein d’AI\u00a0Campus, ACTIVATE fournit une architecture de l’apprentissage structur\u00e9e, ax\u00e9e sur la pratique, organis\u00e9e autour de trois offres\u00a0:<\/span> <\/span> <\/span>\u2022 IA pour la productivit\u00e9\u00a0: <\/b>aide les employ\u00e9s \u00e0 d\u00e9velopper des comp\u00e9tences fondamentales en IA et \u00e0 les appliquer dans leur travail quotidien avec des outils tels que Copilot et le prompting<\/span> <\/span>\u2022 IA pour la livraison\u00a0: <\/b>d\u00e9veloppe des capacit\u00e9s d’IA pertinentes pour les fonctions orient\u00e9es client et livraison, gr\u00e2ce aux actifs de l’entreprise, aux certifications des partenaires et \u00e0 l’apprentissage appliqu\u00e9<\/span> <\/span>\u2022 IA pour l’entreprise\u00a0: <\/b>approfondit l’expertise dans les solutions et technologies d’IA pour les entreprises, y compris des domaines tels qu’OpenAI et Anthropic<\/span> <\/span> <\/span>Le badge AI\u00a0Foundation \u00e9tablit une r\u00e9f\u00e9rence pour tous les employ\u00e9s. Les participants compl\u00e8tent l’apprentissage de base de l’IA couvrant la connaissance de l’IA, l’IA agentique, l’ing\u00e9nierie de prompts, l’\u00e9thique, l’IA responsable et l’utilisation pratique des outils, puis passent une \u00e9valuation r\u00e9ussie avec un score de 80\u00a0% ou plus. Udemy d\u00e9livre le badge une fois les exigences compl\u00e9t\u00e9es, cr\u00e9ant une base visible et valid\u00e9e de la capacit\u00e9 en IA. Une fois le badge AI\u00a0Foundation obtenu, les employ\u00e9s peuvent obtenir les badges AI\u00a0Savvy, AI\u00a0Practitioner, AI\u00a0Advanced, puis AI Expert\u00a0; l’apprentissage de l’IA est vu comme une progression plut\u00f4t qu’un \u00e9v\u00e9nement unique. <\/span> <\/span> <\/span>Les batailles de prompts \u00e9tendent la strat\u00e9gie \u00e0 la pratique appliqu\u00e9e. Ces sessions anim\u00e9es par un facilitateur offrent aux \u00e9quipes des occasions r\u00e9p\u00e9t\u00e9es de cr\u00e9er des prompts dans des sc\u00e9narios m\u00e9tier r\u00e9alistes, comblant le foss\u00e9 entre l’apprentissage et l’application quotidienne. <\/span> <\/span> <\/span>\u00ab\u00a0En d\u00e9livrant le badge AI\u00a0Foundation via Udemy, nous avons cr\u00e9\u00e9 une norme valid\u00e9e de connaissance de l’IA pour plus de 420\u00a0000\u00a0employ\u00e9s\u00a0\u00bb, explique Estelle Maione.<\/span><\/p>\n","results_heading":"177\u00a0718\u00a0employ\u00e9s engag\u00e9s et 144\u00a0198\u00a0badges d\u00e9livr\u00e9s","results_description":"

Au 28\u00a0ao\u00fbt, 177\u00a0718\u00a0employ\u00e9s ont interagi avec AI Campus, 144\u00a0198\u00a0badges ACTIVATE ont \u00e9t\u00e9 d\u00e9livr\u00e9s, et les employ\u00e9s ont obtenu 19\u00a0945\u00a0certifications AI cette ann\u00e9e, pour plus de 129\u00a0800\u00a0certifications au total. AI Campus propose 44\u00a0\u00e9l\u00e9ments de certification de partenaires technologiques, avec 29\u00a0badges int\u00e9gr\u00e9s, avec Anthropic, AWS, Databricks, Google, Microsoft, OpenAI, Oracle, SAP et ServiceNow.<\/span> <\/span> <\/span>Au 28\u00a0ao\u00fbt, Udemy Role Play a attir\u00e9 113\u00a0347\u00a0utilisateurs, avec environ 392\u00a0328\u00a0tentatives de jeu de r\u00f4le et pr\u00e8s de 217\u00a0612\u00a0sessions termin\u00e9es. Capgemini a \u00e9galement cr\u00e9\u00e9 plus de 20\u00a0jeux de r\u00f4le personnalis\u00e9s utilisant Udemy Teach. L’\u00e9valuation des comp\u00e9tences en ing\u00e9nierie de prompts a attir\u00e9 66\u00a0782\u00a0utilisateurs, dont 65\u00a0% ont \u00e9t\u00e9 \u00e9valu\u00e9s comme \u00c9tabli (32,3\u00a0%) ou Avanc\u00e9 (32,7\u00a0%).\u00a0 <\/span> <\/span> <\/span>Les batailles de prompts ont \u00e9t\u00e9 lanc\u00e9es le 17\u00a0juin\u00a02026. Au 28\u00a0ao\u00fbt, les \u00e9quipes locales ont r\u00e9alis\u00e9 132\u00a0sessions avec 5\u00a0757\u00a0participants. Au 28\u00a0ao\u00fbt, la s\u00e9rie Prompt de la semaine a atteint plus de 146\u00a0000\u00a0vues au total et plus de 1\u00a0000\u00a0engagements, contribuant \u00e0 une augmentation de plus de 100\u00a0% du nombre de membres de la communaut\u00e9. L’adoption locale s’est r\u00e9pandue rapidement\u00a0: ABL Chine a atteint 80\u00a0% d’adoption d’ACTIVATE au niveau Foundation, et la campagne en Pologne a atteint plus de 11\u00a0000\u00a0employ\u00e9s.<\/span> <\/span> <\/span>\u00ab\u00a0Avec Udemy, nous sommes pass\u00e9s de la consommation de cours \u00e0 une capacit\u00e9 d’IA valid\u00e9e et appliqu\u00e9e que les employ\u00e9s utilisent dans leur travail quotidien\u00a0\u00bb, affirme Estelle Maione.<\/span><\/p>\n","looking_ahead_heading":"Aller plus loin avec ACTIVATE","looking_ahead_description":"

Capgemini continue d’\u00e9largir le cadre des badges ACTIVATE, et pr\u00e9voit des niveaux de badge suppl\u00e9mentaires et des formats d’activation d\u00e9tenus par l’entreprise. Le programme soutient l’engagement de l’entreprise pour\u00a02026 de d\u00e9passer les 180\u00a0000\u00a0employ\u00e9s avec une accr\u00e9ditation AI valide, faisant de la capacit\u00e9 AI une priorit\u00e9 d’entreprise plus large.<\/span> <\/span> <\/span>\u00ab\u00a0Alors que nous \u00e9tendons ACTIVATE au-del\u00e0 de l’IA fondamentale vers des domaines sp\u00e9cialis\u00e9s et des formats d’activation d\u00e9tenus par l’entreprise, Udemy Business nous offre la flexibilit\u00e9 de d\u00e9velopper de nouveaux parcours d’apprentissage aussi rapidement que les besoins de nos clients \u00e9voluent\u00a0\u00bb, explique Mme Maione.<\/span><\/p>\n","cta_heading":"D\u00e9couvrez Udemy\u00a0Business en action.","cta_subheading":"Commencez d\u00e8s aujourd'hui.","case_study_pdf_download_url":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Capgemini_OAA_Case-Study_One-Pager.pdf"},"yoast_head":"\n\u00c9tude de cas client - De la sensibilisation \u00e0 l'adoption\u00a0: comment Capgemini a d\u00e9velopp\u00e9 la ma\u00eetrise de l'IA dans toute l'entreprise avec Udemy - 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