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TEKsystems est un prestataire mondial de services commerciaux et technologiques. L’entreprise collabore avec des organisations en Am\u00e9rique du Nord, en Europe et dans la r\u00e9gion Asie-Pacifique afin de favoriser la transformation num\u00e9rique, de r\u00e9soudre des d\u00e9fis commerciaux complexes et d’obtenir des r\u00e9sultats mesurables gr\u00e2ce \u00e0 son expertise en mati\u00e8re de strat\u00e9gie, de conception, de mise en \u0153uvre et d’exploitation. TEKsystems met en relation des consultants avec des entreprises en pleine croissance qui ont besoin, d\u00e8s le premier jour, d’une expertise technique approfondie et \u00e0 la pointe.<\/span><\/em> TEKsystems fait le lien entre la technologie et les talents, aidant ainsi les organisations \u00e0 acc\u00e9der \u00e0 des consultants sp\u00e9cialis\u00e9s dot\u00e9s d’une expertise actualis\u00e9e et adapt\u00e9e aux besoins du march\u00e9. L’enjeu \u00e9tait de taille\u00a0: doter une main-d’\u0153uvre importante de consultants, r\u00e9partis g\u00e9ographiquement, des certifications, des outils et des comp\u00e9tences techniques exig\u00e9es par les clients, sans recourir \u00e0 une infrastructure de formation traditionnelle et sans ralentir les d\u00e9lais de d\u00e9ploiement.<\/span> <\/span> <\/span>Les attentes des clients concernant des comp\u00e9tences telles que l’architecture cloud, la cybers\u00e9curit\u00e9, la gestion de projet et les nouvelles capacit\u00e9s en mati\u00e8re d’IA \u00e9voluent plus rapidement que ne pourrait le suivre n’importe quel programme de formation pr\u00e9\u00e9tabli.<\/span> La solution devait \u00e0 la fois prendre en charge une int\u00e9gration structur\u00e9e et un d\u00e9veloppement autonome, tout en s’adaptant \u00e0 une main-d’\u0153uvre comportant plusieurs dizaines de milliers de personnes.<\/span> <\/span><\/p>\n","solution_heading":"Une approche \u00e0 deux volets pour le d\u00e9veloppement des consultants","solution_description":"

TEKsystems a mis en place Udemy Business aupr\u00e8s de l’ensemble de ses consultants en utilisant une approche \u00e0 deux volets. D’une part, l’\u00e9quipe de d\u00e9veloppement professionnel de l’entreprise s’est attach\u00e9e \u00e0 \u00e9laborer des parcours d’apprentissage structur\u00e9s et \u00e0 les int\u00e9grer \u00e0 la formation initiale des consultants, garantissant ainsi que, d\u00e8s le premier jour, ceux-ci aient acc\u00e8s \u00e0 un contenu s\u00e9lectionn\u00e9, \u00e0 un contenu s\u00e9lectionn\u00e9 avec soin, adapt\u00e9 \u00e0 leur fonction et conforme aux attentes des clients. Par ailleurs, la plate-forme est rest\u00e9e ouverte et autog\u00e9r\u00e9e, permettant ainsi aux consultants de prendre en main leur propre d\u00e9veloppement. <\/span> <\/span> <\/span>Deux principes compl\u00e9mentaires ont guid\u00e9 ce mod\u00e8le \u00e0 deux volets\u00a0:<\/span> <\/span> <\/span>\u2022 Une int\u00e9gration structur\u00e9e\u00a0: <\/b>des parcours d’apprentissage s\u00e9lectionn\u00e9s avec soin et adapt\u00e9s aux fonctions, int\u00e9gr\u00e9s \u00e0 la formation initiale des consultants, et align\u00e9s sur les attentes des clients d\u00e8s le premier jour<\/span> <\/span>\u2022 Une croissance autonome\u00a0: <\/b>un acc\u00e8s libre permettant aux consultants d’obtenir des certifications, de ma\u00eetriser les outils et d’explorer les technologies \u00e9mergentes selon leurs propres conditions et \u00e0 leur rythme<\/span> <\/span> <\/span>Cette combinaison d’apprentissage structur\u00e9 et organique s’est av\u00e9r\u00e9e \u00eatre le mod\u00e8le id\u00e9al pour une main-d’\u0153uvre compos\u00e9e de professionnels motiv\u00e9s et autonomes. La plate-forme est accessible aux consultants aux \u00c9tats-Unis, au Canada et \u00e0 un groupe s\u00e9lectionn\u00e9 en Europe, avec 70\u00a0000\u00a0licences sur l’instance externe. \u00c0 ce jour, TEKsystems a int\u00e9gr\u00e9 plus de 36\u00a0000\u00a0consultants, atteignant un taux d’adoption de 52\u00a0%. En moyenne, 3\u00a0414\u00a0participants sont actifs chaque mois, une r\u00e9gularit\u00e9 qui t\u00e9moigne d’une v\u00e9ritable int\u00e9gration de l’apprentissage dans le flux de travail plut\u00f4t que d’une initiative ponctuelle.\u00a0<\/span> \u00ab\u00a0Nous n’aurions pas pu passer \u00e0 des dizaines de milliers de participants sans une plate-forme comme Udemy, ni accompagner chacun en fonction de son niveau de d\u00e9veloppement\u00a0\u00bb, a d\u00e9clar\u00e9 Jaimie Armato, Learning Technology Specialist II.<\/span> <\/span> <\/span>L’une des applications les plus pertinentes a consist\u00e9 \u00e0 accompagner la formation initiale des consultants affect\u00e9s aupr\u00e8s de clients strat\u00e9giques dans les secteurs de la distribution, des technologies et d’autres industries. En \u00e9laborant des parcours d’apprentissage adapt\u00e9s aux besoins des clients, TEKsystems acc\u00e9l\u00e8re la mise en production et offre une exp\u00e9rience d’int\u00e9gration plus coh\u00e9rente. L’acc\u00e8s \u00e0 la plate-forme est \u00e9galement propos\u00e9 comme un avantage significatif aux consultants, ce qui renforce l’engagement de l’entreprise en faveur de leur croissance professionnelle. <\/span> <\/span> <\/span>\u00ab\u00a0En combinant des parcours d’apprentissage structur\u00e9s et un acc\u00e8s autonome, nous avons donn\u00e9 aux consultants l’autonomie n\u00e9cessaire pour obtenir des certifications et d\u00e9velopper leurs comp\u00e9tences \u00e0 leur rythme, et Udemy Business a rendu cela possible\u00a0\u00bb, a d\u00e9clar\u00e9 Mme Armato.<\/span><\/p>\n","results_heading":"234\u00a0000\u00a0heures d'apprentissage et 18\u00a0mois d'engagement continu","results_description":"

De janvier\u00a02025 \u00e0 juin\u00a02026, l’instance externe a dispens\u00e9 plus de 234\u00a0000\u00a0heures d’apprentissage avec plus de 130\u00a0000\u00a0inscriptions \u00e0 des cours, plus de 10\u00a0000\u00a0cours men\u00e9s \u00e0 bien et plus de 2\u00a0300\u00a0comp\u00e9tences acquises distinctes. En moyenne, 3\u00a0414\u00a0consultants ont utilis\u00e9 la plate-forme chaque mois pendant 18\u00a0mois cons\u00e9cutifs, un niveau de r\u00e9gularit\u00e9 qui t\u00e9moigne d’une v\u00e9ritable int\u00e9gration de l’apprentissage dans le travail quotidien plut\u00f4t que de pics ponctuels li\u00e9s \u00e0 des campagnes ou \u00e0 des obligations.<\/span> <\/span> <\/span>Le niveau de satisfaction des participants s’est r\u00e9v\u00e9l\u00e9 exceptionnellement \u00e9lev\u00e9. Sur les 15\u00a0144\u00a0avis sur les cours soumis, la plate-forme a obtenu une note moyenne de 4,6 sur 5, avec 73\u00a0% de tous les avis not\u00e9s 4 ou 5\u00a0\u00e9toiles. Lors de la derni\u00e8re \u00e9valuation par le participant, 2\u00a0641\u00a0consultants sur 2\u00a0647 ont r\u00e9pondu, et 87\u00a0% ont d\u00e9clar\u00e9 trouver Udemy Business utile. Les principaux avantages cit\u00e9s sont le d\u00e9veloppement des comp\u00e9tences, la d\u00e9couverte de cours, l’am\u00e9lioration de la productivit\u00e9 au travail et la pr\u00e9paration aux examens de certification.<\/span> <\/span> <\/span>L’aspect d\u00e9veloppement des comp\u00e9tences est particuli\u00e8rement convaincant. Les certifications informatique, les langages de programmation, les technologies cloud, la cybers\u00e9curit\u00e9, le DevOps et l’IA g\u00e9n\u00e9rative dominent les activit\u00e9s d’apprentissage, ce qui refl\u00e8te directement les exigences techniques des clients que TEKsystems. L’IA g\u00e9n\u00e9rative figure d\u00e9j\u00e0 parmi les dix domaines de comp\u00e9tence les plus \u00e9tudi\u00e9s en termes d’heures d’apprentissage, avec 4\u00a0196\u00a0participants inscrits au cours IA g\u00e9n\u00e9rative pour la technologie et 2\u00a0388 au cours IA g\u00e9n\u00e9rative pour les entreprises, ce qui indique que les consultants se pr\u00e9parent de mani\u00e8re proactive \u00e0 la prochaine vague de besoins des clients.<\/span> <\/span> <\/span>\u00ab\u00a0Avec Udemy Business, nous sommes pass\u00e9s de la simple mise \u00e0 disposition d’une plate-forme \u00e0 celle d’une ressource sur laquelle les consultants s’appuient activement pour \u00e9voluer, \u00eatre performants et progresser dans leur carri\u00e8re\u00a0\u00bb, a d\u00e9clar\u00e9 Mme Armato.<\/span><\/p>\n","looking_ahead_heading":"Capacit\u00e9 strat\u00e9gique","looking_ahead_description":"

Alors que les attentes des clients en mati\u00e8re d’architecture cloud, de cybers\u00e9curit\u00e9, d’IA et de pratiques de d\u00e9veloppement modernes ne cessent d’\u00e9voluer, Udemy Business offre \u00e0 TEKsystems l’agilit\u00e9 n\u00e9cessaire pour suivre le rythme. La plate-forme constitue un atout strat\u00e9gique qui permet \u00e0 TEKsystems et \u00e0 ses consultants de rester \u00e0 la pointe des exigences du secteur technologique.<\/span> <\/span> <\/span>\u00ab\u00a0Udemy Business nous offre l’agilit\u00e9 n\u00e9cessaire pour suivre le rythme des \u00e9volutions technologiques\u00a0; ainsi, quand une nouvelle certification est lanc\u00e9e ou qu’un nouvel outil gagne en popularit\u00e9, nos consultants peuvent acc\u00e9der imm\u00e9diatement au contenu pertinent\u00a0\u00bb, a d\u00e9clar\u00e9 Mme Armato.<\/span><\/p>\n","cta_heading":"D\u00e9couvrez Udemy\u00a0Business en action.","cta_subheading":"Commencez d\u00e8s aujourd'hui.","case_study_pdf_download_url":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/10\/TEKsystems_OAA_Case-Study_One-Pager.pdf"},"yoast_head":"\n\u00c9tude de cas client - Apprendre sans salle de classe\u00a0: comment TEKsystems a d\u00e9velopp\u00e9 les comp\u00e9tences de sa main-d'\u0153uvre dispers\u00e9e gr\u00e2ce \u00e0 Udemy - 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