{"id":176735,"date":"2026-09-21T15:10:48","date_gmt":"2026-09-21T15:10:48","guid":{"rendered":"https:\/\/business.udemy.com\/case-studies\/how-iron-mountain-is-transforming-learning-at-scale-with-udemy\/"},"modified":"2026-09-28T13:56:54","modified_gmt":"2026-09-28T13:56:54","slug":"how-iron-mountain-is-transforming-learning-at-scale-with-udemy","status":"publish","type":"customers","link":"https:\/\/business.udemy.com\/fr\/case-studies\/how-iron-mountain-is-transforming-learning-at-scale-with-udemy\/","title":{"rendered":"Comment Iron Mountain transforme l’apprentissage \u00e0 grande \u00e9chelle gr\u00e2ce \u00e0 Udemy"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"single-award-winner-case-study.php","resource_type":[7],"class_list":["post-176735","customers","type-customers","status-publish","hentry","resource_type-case-study","post","without-featured-image"],"acf":{"choose_resource_hubs":["default"],"publish_to_selected_resource_hubs":["yes"],"company_logo":176765,"display_video_module":false,"award_selection":"2026_engagement_excellence","page_sections_to_display":["challenge","solution","results","looking_ahead"],"cta_buttons_to_display":["download_case_study","request_demo"],"archive_thumbnail":{"ID":176765,"id":176765,"title":"Iron Mountain","filename":"Iron-Mountain.png","filesize":24640,"url":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Iron-Mountain.png","link":"https:\/\/business.udemy.com\/fr\/case-studies\/how-innowave-built-a-learning-culture-that-drives-ai-innovation-with-udemy\/attachment\/iron-mountain\/","alt":"","author":"177","description":"","caption":"","name":"iron-mountain","status":"inherit","uploaded_to":176734,"date":"2026-09-08 15:39:00","modified":"2026-09-08 15:39:00","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/business.udemy.com\/wp-includes\/images\/media\/default.png","width":596,"height":348,"sizes":{"thumbnail":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Iron-Mountain-150x88.png.webp","thumbnail-width":150,"thumbnail-height":88,"medium":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Iron-Mountain-300x175.png","medium-width":300,"medium-height":175,"medium_large":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Iron-Mountain.png","medium_large-width":596,"medium_large-height":348,"large":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Iron-Mountain.png","large-width":596,"large-height":348,"1536x1536":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Iron-Mountain.png","1536x1536-width":596,"1536x1536-height":348,"2048x2048":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Iron-Mountain.png","2048x2048-width":596,"2048x2048-height":348,"genesis-block-theme-featured-image":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Iron-Mountain.png","genesis-block-theme-featured-image-width":596,"genesis-block-theme-featured-image-height":348,"genesis-block-theme-featured-image-wide":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Iron-Mountain.png","genesis-block-theme-featured-image-wide-width":596,"genesis-block-theme-featured-image-wide-height":348,"genesis-block-theme-logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Iron-Mountain-300x175.png","genesis-block-theme-logo-width":300,"genesis-block-theme-logo-height":175,"genesis-block-theme-mobile":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Iron-Mountain-480x280.png","genesis-block-theme-mobile-width":480,"genesis-block-theme-mobile-height":280}},"page_title":"Comment Iron Mountain transforme l'apprentissage \u00e0 grande \u00e9chelle gr\u00e2ce \u00e0 Udemy","resource_topics":["learning_culture"],"company_name":"Iron Mountain","year_award_name":"Laur\u00e9at r\u00e9gional\u00a02026","category_name":"Excellence en mati\u00e8re de participation","industry_text":"Gestion de l'information","company_hq_text":"Portsmouth, New Hampshire, \u00c9tats-Unis","number_of_employees_text":"Plus de 29\u00a0000","office_locations_text":"\u00c0 l'\u00e9chelle mondiale","business_outcomes_repeater":[{"stat_number":"Plus de 21\u00a0000","stat_description":"heures d'apprentissage effectu\u00e9es en six mois"},{"stat_number":"3.7","stat_description":"\u00c9valuation de l'exp\u00e9rience sur 4"},{"stat_number":"+ 50","stat_description":"Administrateurs de groupe habilit\u00e9s"}],"challenge_heading":"\u00c9largir l'apprentissage \u00e0 une main-d'\u0153uvre mondiale ","challenge_description":"

En tant que partenaire de confiance d’environ 95\u00a0% des entreprises du classement Fortune\u00a01000, Iron Mountain aide les organisations du monde entier \u00e0 prot\u00e9ger leurs actifs physiques et num\u00e9riques et \u00e0 en exploiter pleinement la valeur. Pour mener \u00e0 bien cette mission, il est n\u00e9cessaire de disposer d’une main-d’\u0153uvre agile et pr\u00eate pour l’avenir, pr\u00e9sente aussi bien dans les op\u00e9rations de premi\u00e8re ligne que dans les domaines technologiques et les fonctions centrales de l’entreprise. Cependant, leur ancienne plate-forme d’apprentissage reposait sur un syst\u00e8me de licences restrictif, ce qui cr\u00e9ait des in\u00e9galit\u00e9s d’acc\u00e8s et privait de nombreux employ\u00e9s de l’apprentissage en ligne.\u00a0<\/span> \u00ab\u00a0Nous avons cherch\u00e9 un partenaire capable de soutenir r\u00e9ellement notre main-d’\u0153uvre \u00e0 l’\u00e9chelle mondiale, en proposant \u00e0 tous nos employ\u00e9s un apprentissage accessible \u00e0 fort impact, afin que chacun puisse d\u00e9velopper en permanence ses comp\u00e9tences pour l’avenir\u00a0\u00bb explique Jemma Johns, DRH.\u00a0\u00a0<\/span> Iron Mountain est pass\u00e9 d’un syst\u00e8me au nombre de places limit\u00e9 \u00e0 un mod\u00e8le \u00e0 l’\u00e9chelle de l’entreprise qui offre \u00e0 tous ses employ\u00e9s, du personnel de terrain jusqu’\u00e0 la direction, l’acc\u00e8s \u00e0 un apprentissage de grande qualit\u00e9.\u00a0<\/span><\/p>\n","solution_heading":"\u00c0 l'\u00e9chelle de l'entreprise et facile d'acc\u00e8s ","solution_description":"

Afin d’int\u00e9grer naturellement l’apprentissage \u00e0 l’exp\u00e9rience de ses employ\u00e9s, l’entreprise a int\u00e9gr\u00e9 Udemy directement dans son infrastructure technologique principale, \u00e0 l’aide de l’authentification unique d’Okta et a plac\u00e9 Udemy parmi les applications prioritaires destin\u00e9es aux employ\u00e9s, mais offrir cet acc\u00e8s n’\u00e9tait qu’un d\u00e9but.<\/span> Avoir acc\u00e8s \u00e0 30\u00a0000\u00a0cours semble incroyable sur le papier, mais en r\u00e9alit\u00e9, une biblioth\u00e8que infinie peut rapidement donner l’impression d’un d\u00e9filement sans fin. Lorsque vous \u00eates tr\u00e8s occup\u00e9, le simple fait de d\u00e9terminer par o\u00f9 commencer peut s’av\u00e9rer d\u00e9courageant.<\/span> Donner les moyens d’agir aux champions locaux de l’apprentissage<\/b> Afin de remplacer les recherches interminables par une orientation claire et cibl\u00e9e, Iron Mountain s’est associ\u00e9 aux services aux entreprises d’Udemy, aux champions locaux de l’apprentissage, aux responsables fonctionnels et aux experts en la mati\u00e8re. Ensemble, l’\u00e9quipe a d\u00e9fini des objectifs clairs, mis en place des moyens concrets de mesurer la r\u00e9ussite et \u00e9labor\u00e9 des parcours cibl\u00e9s qui simplifient le d\u00e9veloppement professionnel et le rendent plus concret\u00a0:<\/span> \u2022 Comp\u00e9tences cibl\u00e9es\u00a0:<\/b> des parcours d’apprentissage structur\u00e9s ax\u00e9s sur l’excellence client, la gestion de compte, les d\u00e9buts de carri\u00e8re et le leadership.<\/span> \u2022 Programme d’IA \u00e0 plusieurs niveaux\u00a0:<\/b> \u00e9labor\u00e9 en collaboration avec le Centre d’excellence en IA d’Iron Mountain, il accompagne ses employ\u00e9s depuis les concepts fondamentaux jusqu’aux applications techniques et strat\u00e9giques avanc\u00e9es.<\/span> \u2022 Apprentissage mobile\u00a0:<\/b> accessible partout, il aide les \u00e9quipes op\u00e9rationnelles, et celles qui ne travaillent pas derri\u00e8re un bureau, \u00e0 int\u00e9grer naturellement l’apprentissage dans leurs r\u00f4les quotidiens.<\/span> \u2022 Apprentissage collaboratif\u00a0:<\/b> des discussions anim\u00e9es par des champions et le partage de connaissances entre pairs qui aident les employ\u00e9s \u00e0 transposer les concepts acquis en formation dans leur pratique quotidienne.\u00a0<\/span> \u00ab\u00a0Nous avons facilit\u00e9 l’acc\u00e8s \u00e0 la formation, su tirer parti d’une v\u00e9ritable dynamique d’apprentissage gr\u00e2ce \u00e0 notre r\u00e9seau de champions, et cr\u00e9\u00e9 des parcours de comp\u00e9tences cibl\u00e9s qui permettent \u00e0 chaque employ\u00e9 de s’approprier son \u00e9volution professionnelle, quels que soient son lieu de travail, son r\u00f4le ou ses aspirations\u00a0\u00bb, explique Ciara McCann-Allan, Enterprise Learning Partner.<\/span><\/p>\n","results_heading":"Lib\u00e9rer le potentiel de chaque employ\u00e9","results_description":"

En un peu plus de six mois, les employ\u00e9s ont suivi plus de 21\u00a0000\u00a0heures d’apprentissage, dont plus de 18\u00a0000 ont \u00e9t\u00e9 d\u00e9lib\u00e9r\u00e9ment ax\u00e9es sur des priorit\u00e9s strat\u00e9giques telles que l’IA, le d\u00e9veloppement du leadership, l’excellence client, l’excellence op\u00e9rationnelle et les comp\u00e9tences techniques.\u00a0<\/span> Le projet pilote initial d’apprentissage de l’IA a g\u00e9n\u00e9r\u00e9 un engagement remarquable, obtenant un Net Promoter Score de 92 sur 100, une note globale d’exp\u00e9rience de 3,7 sur 4, et un score de confiance des participants de 3,8 sur 4. Pour c\u00e9l\u00e9brer cette \u00e9tape importante et souligner l’importance cruciale de ces comp\u00e9tences, les employ\u00e9s qui terminent un parcours d’apprentissage de l’IA re\u00e7oivent un badge Udemy officiel, un certificat sign\u00e9, ainsi qu’une note de reconnaissance de la part de la VP of Global Talent and Learning et du VP of Digital Transformation & AI d’Iron Mountain.<\/span> Pour exploiter pleinement le potentiel de l’IA au sein d’une main-d’\u0153uvre internationale, il faut commencer par instaurer la confiance. En proposant aux employ\u00e9s des parcours d’apprentissage de l’IA accessibles et adapt\u00e9s \u00e0 leurs fonctions, nous transformons des concepts complexes en pratiques quotidiennes, ce qui permet \u00e0 nos \u00e9quipes d’int\u00e9grer naturellement leurs acquis dans leur travail de tous les jours.\u00a0\u00bb Sara Long, VP of Global Talent and Learning.<\/span> Au-del\u00e0 des chiffres, les retours d’exp\u00e9rience provenant de l’ensemble de l’entreprise soulignent \u00e0 quel point cette approche cibl\u00e9e et pratique renforce directement la confiance, rationalise les flux de travail quotidiens et permet de transformer les connaissances acquises en performances concr\u00e8tes. Les employ\u00e9s d’Iron Mountain ont d\u00e9clar\u00e9 \u00ab\u00a0la formation est pratique, pertinente et imm\u00e9diatement applicable \u00e0 mon travail quotidien\u00a0\u00bb, tandis que d’autres ont pr\u00e9cis\u00e9 \u00ab\u00a0apprendre l’IA gr\u00e2ce \u00e0 Udemy m’a donn\u00e9 davantage confiance dans l’utilisation de l’IA pour travailler plus efficacement\u00a0\u00bb. <\/span><\/p>\n","looking_ahead_heading":"Se construire une carri\u00e8re longue et \u00e9panouissante chez Iron Mountain","looking_ahead_description":"

S’appuyant sur ces bases solides, Iron Mountain s’attache \u00e0 d\u00e9velopper des programmes de formation cibl\u00e9s, \u00e0 renforcer l’appropriation collective au sein de chaque unit\u00e9 op\u00e9rationnelle et \u00e0 \u00e9valuer dans quelle mesure le d\u00e9veloppement continu des comp\u00e9tences contribue directement aux performances de l’entreprise.<\/span> \u00ab\u00a0\u00c0 mesure que nous poursuivons notre croissance, nous savons que le parcours d’apprentissage de chacun est unique. Notre r\u00f4le est de rendre l’apprentissage pertinent, accessible et flexible, tout en donnant \u00e0 nos collaborateurs la libert\u00e9 de prendre en main leur d\u00e9veloppement. Gr\u00e2ce \u00e0 Udemy, ils peuvent acqu\u00e9rir les comp\u00e9tences qui leur tiennent le plus \u00e0 c\u0153ur, garder une longueur d’avance sur les \u00e9volutions et apprendre selon la m\u00e9thode qui leur convient le mieux, \u00e0 tout moment, en tout lieu et sur n’importe quel appareil\u00a0\u00bb, a d\u00e9clar\u00e9 Caroline McCafferty, Enterprise Learning Director.<\/span> Pour les employ\u00e9s, l’\u00e9volution professionnelle n’est plus une qu\u00eate ardue de ressources difficiles \u00e0 trouver, ni un privil\u00e8ge r\u00e9serv\u00e9 \u00e0 quelques-uns. C’est un parcours ouvert, accompagn\u00e9 et flexible qui permet de se construire une carri\u00e8re longue et \u00e9panouissante chez Iron Mountain.\u00a0<\/span><\/p>\n","cta_heading":"D\u00e9couvrez Udemy\u00a0Business en action.","cta_subheading":"Commencez d\u00e8s aujourd'hui.","case_study_pdf_download_url":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Iron-Mountain_OAA_Case-Study_One-Pager.pdf"},"yoast_head":"\n\u00c9tude de cas client - Comment Iron Mountain transforme l'apprentissage \u00e0 grande \u00e9chelle gr\u00e2ce \u00e0 Udemy - Udemy Business<\/title>\n<meta name=\"description\" content=\"Companies trust Udemy for Business to meet their learning and development needs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/business.udemy.com\/fr\/case-studies\/how-iron-mountain-is-transforming-learning-at-scale-with-udemy\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment Iron Mountain transforme l'apprentissage \u00e0 grande \u00e9chelle gr\u00e2ce \u00e0 Udemy\" \/>\n<meta property=\"og:description\" content=\"Companies trust Udemy for Business to meet their learning and development needs.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/business.udemy.com\/fr\/case-studies\/how-iron-mountain-is-transforming-learning-at-scale-with-udemy\/\" \/>\n<meta property=\"og:site_name\" content=\"Udemy Business\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/udemy\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-28T13:56:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/06\/udemy-business-organic-social-share-1200x630-refresh-2.png.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@udemy\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/business.udemy.com\\\/fr\\\/case-studies\\\/how-iron-mountain-is-transforming-learning-at-scale-with-udemy\\\/\",\"url\":\"https:\\\/\\\/business.udemy.com\\\/fr\\\/case-studies\\\/how-iron-mountain-is-transforming-learning-at-scale-with-udemy\\\/\",\"name\":\"\u00c9tude de cas client - 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