{"id":176730,"date":"2026-09-21T15:10:38","date_gmt":"2026-09-21T15:10:38","guid":{"rendered":"https:\/\/business.udemy.com\/case-studies\/beyond-compliance-how-sinchi-wayra-transformed-learning-across-the-organization-with-udemy\/"},"modified":"2026-10-09T13:44:43","modified_gmt":"2026-10-09T13:44:43","slug":"beyond-compliance-how-sinchi-wayra-transformed-learning-across-the-organization-with-udemy","status":"publish","type":"customers","link":"https:\/\/business.udemy.com\/fr\/case-studies\/beyond-compliance-how-sinchi-wayra-transformed-learning-across-the-organization-with-udemy\/","title":{"rendered":"Au-del\u00e0 de la conformit\u00e9\u00a0: comment Sinchi Wayra a transform\u00e9 l’apprentissage au sein de l’organisation avec Udemy"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"single-award-winner-case-study.php","resource_type":[7],"class_list":["post-176730","customers","type-customers","status-publish","hentry","resource_type-case-study","post","without-featured-image"],"acf":{"choose_resource_hubs":["default"],"publish_to_selected_resource_hubs":["yes"],"company_logo":176755,"display_video_module":false,"award_selection":"2026_learning_excellence","page_sections_to_display":["challenge","solution","results","looking_ahead"],"cta_buttons_to_display":["download_case_study","request_demo"],"archive_thumbnail":{"ID":176755,"id":176755,"title":"Sinchi Wayra","filename":"Sinchi-Wayra.png","filesize":29065,"url":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Sinchi-Wayra.png.webp","link":"https:\/\/business.udemy.com\/fr\/case-studies\/beyond-compliance-how-sinchi-wayra-transformed-learning-across-the-organization-with-udemy\/attachment\/sinchi-wayra\/","alt":"","author":"177","description":"","caption":"","name":"sinchi-wayra","status":"inherit","uploaded_to":176730,"date":"2026-09-09 06:03:20","modified":"2026-09-09 06:03:20","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/business.udemy.com\/wp-includes\/images\/media\/default.png","width":596,"height":348,"sizes":{"thumbnail":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Sinchi-Wayra-150x88.png.webp","thumbnail-width":150,"thumbnail-height":88,"medium":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Sinchi-Wayra-300x175.png","medium-width":300,"medium-height":175,"medium_large":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Sinchi-Wayra.png.webp","medium_large-width":596,"medium_large-height":348,"large":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Sinchi-Wayra.png.webp","large-width":596,"large-height":348,"1536x1536":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Sinchi-Wayra.png.webp","1536x1536-width":596,"1536x1536-height":348,"2048x2048":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Sinchi-Wayra.png.webp","2048x2048-width":596,"2048x2048-height":348,"genesis-block-theme-featured-image":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Sinchi-Wayra.png.webp","genesis-block-theme-featured-image-width":596,"genesis-block-theme-featured-image-height":348,"genesis-block-theme-featured-image-wide":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Sinchi-Wayra.png.webp","genesis-block-theme-featured-image-wide-width":596,"genesis-block-theme-featured-image-wide-height":348,"genesis-block-theme-logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Sinchi-Wayra-300x175.png","genesis-block-theme-logo-width":300,"genesis-block-theme-logo-height":175,"genesis-block-theme-mobile":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/Sinchi-Wayra-480x280.png","genesis-block-theme-mobile-width":480,"genesis-block-theme-mobile-height":280}},"case_study_pdf_download_url":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/10\/Sinchi-Wayra_OAA_Case-Study_One-Pager.pdf","page_title":"Au-del\u00e0 de la conformit\u00e9\u00a0: comment Sinchi Wayra a transform\u00e9 l'apprentissage au sein de l'organisation avec Udemy","resource_topics":["on_demand_learning","learning_culture"],"company_name":"Grupo Minero Sinchi Wayra","year_award_name":"Laur\u00e9at r\u00e9gional\u00a02026","category_name":"Excellence en mati\u00e8re d'apprentissage","industry_text":"Exploitation mini\u00e8re","company_hq_text":"La Paz, Bolivie","number_of_employees_text":"Plus de 1\u00a0800","office_locations_text":"Bolivie","business_outcomes_repeater":[{"stat_number":"Plus de 377\u00a0000\u00a0$","stat_description":"de valeur totale g\u00e9n\u00e9r\u00e9e en mati\u00e8re d'apprentissage"},{"stat_number":"286%","stat_description":"de retour sur investissement estim\u00e9 (2025)"},{"stat_number":"3,86\u00a0$","stat_description":"de valeur cr\u00e9\u00e9e par dollar investi"}],"challenge_heading":"Construire au-del\u00e0 de la conformit\u00e9","challenge_description":"

Grupo Minero Sinchi Wayra est l’une des principales entreprises mini\u00e8res souterraines de Bolivie. Elle exploite plusieurs sites et emploie plus de 1\u00a0800\u00a0personnes. Filiale de Santacruz Silver Mining Ltd. (Nasdaq\u00a0: SCZM), l’entreprise produit des concentr\u00e9s de zinc et de plomb contenant de l’argent tout en adoptant des pratiques mini\u00e8res responsables qui privil\u00e9gient la s\u00e9curit\u00e9, l’excellence op\u00e9rationnelle, la durabilit\u00e9 et l’innovation. Dans un secteur o\u00f9 l’adaptation permanente est essentielle, Sinchi Wayra a fait de l’apprentissage et du d\u00e9veloppement des comp\u00e9tences un pilier strat\u00e9gique afin de constituer une main-d’\u0153uvre plus s\u00fbre, plus agile et pr\u00eate \u00e0 affronter l’avenir.<\/span><\/em> Depuis des d\u00e9cennies, l’apprentissage dans l’industrie mini\u00e8re est principalement associ\u00e9 \u00e0 la conformit\u00e9, aux certifications techniques et aux formations obligatoires en mati\u00e8re de s\u00e9curit\u00e9. Bien que ces \u00e9l\u00e9ments restent fondamentaux, l’avenir de l’exploitation mini\u00e8re exige davantage\u00a0: une main-d’\u0153uvre capable d’apprendre en permanence, de s’adapter et de d\u00e9velopper de nouvelles comp\u00e9tences pour s’\u00e9panouir dans un environnement de plus en plus num\u00e9rique et concurrentiel.<\/span> <\/span> <\/span>Chez Grupo Minero Sinchi Wayra, cette \u00e9volution a n\u00e9cessit\u00e9 de repenser les modalit\u00e9s de l’apprentissage. Avec plus de 1\u00a0800\u00a0employ\u00e9s r\u00e9partis entre des sites miniers et les bureaux de l’entreprise g\u00e9ographiquement dispers\u00e9s, offrir un acc\u00e8s \u00e9quitable \u00e0 des opportunit\u00e9s de d\u00e9veloppement au-del\u00e0 des formations traditionnelles en salle de cours constituait un d\u00e9fi majeur. L’entreprise devait doter ses employ\u00e9s non seulement d’une expertise technique, mais aussi de comp\u00e9tences en mati\u00e8re de leadership, de num\u00e9rique et de gestion d’entreprise pour soutenir sa transformation \u00e0 long terme.<\/span> <\/span> <\/span>Sinchi Wayra souhaitait que chaque employ\u00e9, quel que soit son r\u00f4le ou son lieu de travail, s’approprie son \u00e9volution professionnelle, tout en pr\u00e9parant l’ensemble de la main-d’\u0153uvre \u00e0 relever les priorit\u00e9s strat\u00e9giques, notamment le d\u00e9veloppement du leadership, la transformation num\u00e9rique et le d\u00e9ploiement des technologies d’entreprise.<\/span> <\/span> <\/span>\u00ab\u00a0Udemy Business nous a permis de d\u00e9mocratiser l’acc\u00e8s \u00e0 un apprentissage de niveau international et de le rendre disponible \u00e0 la demande dans nos op\u00e9rations dispers\u00e9es\u00a0\u00bb, a d\u00e9clar\u00e9 Yorka Castell\u00f3n Mendoza, Digital Transformation & Talent Development Superintendent.<\/span><\/p>\n","solution_heading":"Les quatre piliers d'un \u00e9cosyst\u00e8me d'apprentissage","solution_description":"

Sinchi Wayra a consid\u00e9r\u00e9 l’apprentissage comme une initiative de transformation strat\u00e9gique plut\u00f4t que comme une simple mise en \u0153uvre technologique. Au lieu de se contenter de mettre en place une plate-forme d’apprentissage, l’entreprise a con\u00e7u un \u00e9cosyst\u00e8me visant \u00e0 faire de l’apprentissage continu une partie int\u00e9grante de la fa\u00e7on dont l’organisation se d\u00e9veloppe, forme ses talents et se pr\u00e9pare pour l’avenir. <\/span> <\/span> <\/span>Cette approche repose sur quatre piliers\u00a0:<\/span> <\/span> <\/span>\u2022 Acc\u00e8s d\u00e9mocratis\u00e9\u00a0: <\/b>Sinchi Wayra a mis Udemy Business \u00e0 la disposition de plus de 1\u00a0800\u00a0employ\u00e9s, depuis les \u00e9quipes de premi\u00e8re ligne des sites miniers jusqu’aux \u00e9quipes et dirigeants du si\u00e8ge, supprimant ainsi les obstacles li\u00e9s \u00e0 la g\u00e9ographie, aux horaires de travail et aux formations en pr\u00e9sentiel<\/span> <\/span>\u2022 Alignement sur les besoins de l’entreprise\u00a0: <\/b> l’apprentissage s’est concentr\u00e9 sur les comp\u00e9tences dont l’organisation a besoin pour rester comp\u00e9titive, notamment le leadership, la transformation num\u00e9rique, la productivit\u00e9, la gestion de projet et les technologies d’entreprise <\/span> <\/span>\u2022 Int\u00e9gration dans le rythme de l’activit\u00e9\u00a0: <\/b>les RH ont collabor\u00e9 avec les dirigeants pour partager des tableaux de bord mensuels sur l’adoption, des rapports de direction par service et des campagnes d’apprentissage sur mesure, soulignant ainsi que le d\u00e9veloppement des comp\u00e9tences est une responsabilit\u00e9 partag\u00e9e par l’ensemble de l’entreprise<\/span> <\/span>\u2022 Initiatives int\u00e9gr\u00e9es en mati\u00e8re de talent\u00a0: <\/b>Udemy Business est devenu un \u00e9l\u00e9ment fondamental soutenant le d\u00e9veloppement du leadership, la transformation num\u00e9rique, l’adoption des technologies et le renforcement des comp\u00e9tences \u00e0 l’\u00e9chelle de l’organisation<\/span> <\/span> <\/span>En mesurant en permanence le taux d’adoption, en impliquant les leaders et en alignant l’apprentissage sur les priorit\u00e9s de l’entreprise, Sinchi Wayra a \u00e9tendu cette initiative \u00e0 l’ensemble de l’organisation. <\/span> <\/span> <\/span>\u00ab\u00a0En int\u00e9grant Udemy Business dans le fonctionnement quotidien de notre entreprise, nous avons fait de l’apprentissage une responsabilit\u00e9 partag\u00e9e plut\u00f4t qu’une initiative isol\u00e9e des RH\u00a0\u00bb, a d\u00e9clar\u00e9 Yorka Castell\u00f3n.<\/span><\/p>\n","results_heading":"377\u00a0000\u00a0$ de valeur d'apprentissage et un retour sur investissement de 286\u00a0%","results_description":"

La plus grande r\u00e9ussite n’a pas consist\u00e9 simplement \u00e0 intensifier les activit\u00e9s d’apprentissage, mais \u00e0 transformer son r\u00f4le au sein de l’organisation. Ce qui n’\u00e9tait au d\u00e9part qu’une plate-forme d’apprentissage num\u00e9rique s’est transform\u00e9 en une culture o\u00f9 le d\u00e9veloppement continu s’est ancr\u00e9 dans le travail quotidien.<\/span> <\/span> <\/span>L’impact mesurable a \u00e9t\u00e9 significatif. Depuis la mise en \u0153uvre d’Udemy Business, les employ\u00e9s ont g\u00e9n\u00e9r\u00e9 plus de 270\u00a0000\u00a0$ de valeur d’apprentissage \u00e9quivalente gr\u00e2ce aux cours suivis. La pr\u00e9paration aux certifications techniques a g\u00e9n\u00e9r\u00e9 plus de 105\u00a0000\u00a0$ de valeur suppl\u00e9mentaire, portant la valeur totale de l’apprentissage \u00e0 plus de 377\u00a0000\u00a0$. Pour la seule ann\u00e9e\u00a02025, le retour sur investissement estim\u00e9 s’\u00e9levait \u00e0 286\u00a0%\u00a0; chaque dollar investi a g\u00e9n\u00e9r\u00e9 environ 3,86\u00a0$ de valeur d’apprentissage.<\/span> <\/span> <\/span>Au-del\u00e0 de l’impact financier, l’apprentissage est devenu une comp\u00e9tence strat\u00e9gique. Les employ\u00e9s ont activement d\u00e9velopp\u00e9 des comp\u00e9tences en mati\u00e8re de leadership, de transformation num\u00e9rique, de gestion d’entreprise, de gestion de projet, de productivit\u00e9, de technologies d’entreprise et d’autres capacit\u00e9s tourn\u00e9es vers l’avenir qui soutiennent directement les priorit\u00e9s organisationnelles \u00e0 long terme. Le r\u00e9sultat le plus significatif a \u00e9t\u00e9 d’ordre culturel\u00a0: l’apprentissage continu n’est plus une initiative isol\u00e9e des RH, mais une responsabilit\u00e9 partag\u00e9e. En effet, les employ\u00e9s recherchent activement \u00e0 se former et les dirigeants encouragent le d\u00e9veloppement au sein de leurs \u00e9quipes.<\/span> <\/span> <\/span>\u00ab\u00a0Gr\u00e2ce \u00e0 Udemy, nous avons transform\u00e9 l’apprentissage en une comp\u00e9tence strat\u00e9gique qui autonomise nos employ\u00e9s, renforce notre organisation et g\u00e9n\u00e8re une valeur commerciale mesurable\u00a0\u00bb, a d\u00e9clar\u00e9 Yorka Castell\u00f3n.<\/span><\/p>\n","looking_ahead_heading":"D\u00e9velopper les comp\u00e9tences en pr\u00e9vision du changement","looking_ahead_description":"

Chez Sinchi Wayra, l’innovation commence par des personnes pr\u00eates \u00e0 l’adopter. \u00c0 mesure que le secteur \u00e9volue sous l’effet de la num\u00e9risation, de l’automatisation, de l’IA et des nouvelles m\u00e9thodes de travail, il est essentiel de d\u00e9velopper les comp\u00e9tences ad\u00e9quates pour maintenir l’excellence op\u00e9rationnelle et la comp\u00e9titivit\u00e9.<\/span> <\/span> <\/span>Udemy Business permet \u00e0 l’entreprise de pr\u00e9parer proactivement sa main-d’\u0153uvre en fournissant un acc\u00e8s imm\u00e9diat \u00e0 un apprentissage de haute qualit\u00e9 sur des sujets \u00e9mergents et critiques pour l’entreprise. Plut\u00f4t que de r\u00e9agir au changement une fois qu’il s’est produit, Sinchi Wayra cherche d\u00e9lib\u00e9r\u00e9ment \u00e0 constituer une \u00e9quipe capable de d\u00e9velopper en permanence les comp\u00e9tences n\u00e9cessaires pour adopter de nouvelles technologies et \u00eatre \u00e0 la pointe de l’innovation.<\/span> <\/span> <\/span>\u00ab\u00a0L’innovation ne commence pas par la technologie mais par les personnes pr\u00eates \u00e0 l’adopter. Udemy Business nous offre la souplesse n\u00e9cessaire pour d\u00e9velopper ces capacit\u00e9s avant m\u00eame que le changement ne se produise, faisant ainsi de l’apprentissage un moteur de la transformation plut\u00f4t qu’une simple r\u00e9action \u00e0 celle-ci\u00a0\u00bb, a d\u00e9clar\u00e9 Yorka Castell\u00f3n.<\/span><\/p>\n","cta_heading":"D\u00e9couvrez Udemy\u00a0Business en action.","cta_subheading":"Commencez d\u00e8s aujourd'hui."},"yoast_head":"\n\u00c9tude de cas client - Au-del\u00e0 de la conformit\u00e9\u00a0: comment Sinchi Wayra a transform\u00e9 l'apprentissage au sein de l'organisation avec Udemy - Udemy Business<\/title>\n<meta name=\"description\" content=\"Companies trust Udemy for Business to meet their learning and development needs.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Au-del\u00e0 de la conformit\u00e9\u00a0: comment Sinchi Wayra a transform\u00e9 l'apprentissage au sein de l'organisation avec Udemy\" \/>\n<meta property=\"og:description\" content=\"Companies trust Udemy for Business to meet their learning and development needs.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/business.udemy.com\/fr\/case-studies\/beyond-compliance-how-sinchi-wayra-transformed-learning-across-the-organization-with-udemy\/\" \/>\n<meta property=\"og:site_name\" content=\"Udemy Business\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/udemy\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-09T13:44:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/06\/udemy-business-organic-social-share-1200x630-refresh-2.png.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@udemy\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/business.udemy.com\\\/fr\\\/case-studies\\\/beyond-compliance-how-sinchi-wayra-transformed-learning-across-the-organization-with-udemy\\\/\",\"url\":\"https:\\\/\\\/business.udemy.com\\\/fr\\\/case-studies\\\/beyond-compliance-how-sinchi-wayra-transformed-learning-across-the-organization-with-udemy\\\/\",\"name\":\"\u00c9tude de cas client - 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