{"id":171155,"date":"2026-07-01T12:58:40","date_gmt":"2026-07-01T12:58:40","guid":{"rendered":"https:\/\/business.udemy.com\/case-studies\/leadingudemy-developing-our-leaders-to-drive-real-business-results\/"},"modified":"2026-07-03T13:18:21","modified_gmt":"2026-07-03T13:18:21","slug":"leadingudemy-developing-our-leaders-to-drive-real-business-results","status":"publish","type":"customers","link":"https:\/\/business.udemy.com\/fr\/case-studies\/leadingudemy-developing-our-leaders-to-drive-real-business-results\/","title":{"rendered":"Leading@Udemy\u00a0: Former nos responsables pour obtenir des r\u00e9sultats m\u00e9tiers tangibles"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"templates\/full-width.php","resource_type":[7],"class_list":["post-171155","customers","type-customers","status-publish","hentry","resource_type-case-study","post","without-featured-image"],"acf":{"customer_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2021\/07\/logo-udemy.svg","customer_quote":false,"has_video":false,"choose_resource_hubs":["default"],"publish_to_selected_resource_hubs":["yes"],"company_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/06\/Udemy_logo.svg.png.webp","show_customer_spotlight":false,"industry_details_group":{"include_industry_details":true,"industry_details":"EdTech"},"company_hq_details_group":{"include_company_hq_details":true,"company_hq_details":"San Francisco, California, \u00c9tats-Unis"},"number_of_employees_details_group":{"include_number_of_employees_details":false,"number_of_employees_details":""},"office_locations_details_group":{"include_office_locations_details":true,"office_locations_details":"\u00c0 l'\u00e9chelle mondiale"},"statistics_repeater":[{"number_or_icon":"number","statistic_number":"45%","statistic_icon":false,"statistic_text":"Plus susceptible d'\u00eatre promu"},{"number_or_icon":"number","statistic_number":"73%","statistic_icon":false,"statistic_text":"Taux de promotion \u00e0 des postes \u00e0 responsabilit\u00e9 \u00e9lev\u00e9e "},{"number_or_icon":"number","statistic_number":"4%","statistic_icon":false,"statistic_text":"\u00c9valuations de performance moyennes plus \u00e9lev\u00e9es"}],"tabs_group":{"include_challenge_tab":false,"challenge_tab_include_quote":false,"challenge_tab_quote_group":{"tab_quote_text":"","tab_quote_author_name":"","tab_quote_author_title":"","tab_quote_author_photo":false},"challenge_tab_heading":"","challenge_tab_text":"","include_solution_tab":false,"solution_tab_include_quote":false,"solution_tab_quote_group":{"tab_quote_text":"","tab_quote_author_name":"","tab_quote_author_title":"","tab_quote_author_photo":false},"solution_tab_heading":"","solution_tab_text":"","include_results_tab":false,"results_tab_include_quote":false,"results_tab_quote_group":{"tab_quote_text":"","tab_quote_author_name":"","tab_quote_author_title":"","tab_quote_author_photo":false},"results_tab_heading":"","results_tab_text":"","include_looking_forward_tab":false,"looking_forward_tab_include_quote":false,"looking_forward_tab_quote_group":{"tab_quote_text":"","tab_quote_author_name":"","tab_quote_author_title":"","tab_quote_author_photo":false},"looking_forward_tab_heading":"","looking_forward_tab_text":""},"main_page_quote_group":{"main_page_quote_text":"Ce qui me fascine le plus, c'est de voir non seulement l'acquisition de connaissances, mais aussi un changement de comportement. Les leaders mettent quotidiennement en pratique leurs nouvelles comp\u00e9tences, ce qui a un impact sur leur \u00e9quipe et sur les r\u00e9sultats de l'entreprise. ","main_page_quote_author_name":"Kelly Monnot","main_page_quote_author_title":"Responsable de programmes d'apprentissage","main_page_quote_author_photo":false},"more_success_stories_repeater":[{"success_story_logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/05\/Binance_logo.svg-1.png","success_story_link":"https:\/\/business.udemy.com\/case-studies\/binance-provides-on-demand-learning-to-thousands-of-employees-in-nearly-100-countries\/"}],"hide_footer":false,"hide_navigation":false,"download_case_study":171103,"archive_thumbnail":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/06\/Udemy_case-study-thumbnail_062826.png.webp","resource_topics":["cohort_learning","leadership_development","learning_culture"],"main_heading":"Leading@Udemy\u00a0: Former nos responsables pour obtenir des r\u00e9sultats m\u00e9tiers tangibles","case_study_details_paragraph":"

Quel est le seul investissement le plus significatif que nous puissions faire pour nos collaborateurs\u00a0?<\/span> Former les responsables.<\/strong> Chez Udemy, nous avons cr\u00e9\u00e9 un programme pour le prouver. Et les r\u00e9sultats parlent d’eux-m\u00eames.<\/span> D\u00e9velopper le leadership pour p\u00e9renniser nos effectifs<\/b> Dans un environnement en perp\u00e9tuelle \u00e9volution et caract\u00e9ris\u00e9 par une forte incertitude, les leaders doivent faire preuve d’une grande capacit\u00e9 d’adaptation et poss\u00e9der un \u00e9ventail de comp\u00e9tences diversifi\u00e9es, constamment pr\u00eates \u00e0 \u00eatre d\u00e9ploy\u00e9es. Le rythme est intense et ne faiblit pas.<\/span> Pour que notre entreprise puisse cro\u00eetre et \u00e9voluer, nous avions besoin de repenser la fa\u00e7on dont nous formons nos responsables.<\/strong> C’est pourquoi nous avons mis en place un programme de d\u00e9veloppement du leadership qui allait au-del\u00e0 de la simple acquisition de comp\u00e9tences. Cela a donn\u00e9 des r\u00e9sultats sur les indicateurs cl\u00e9s.<\/span> En \u00e9laborant Leading@Udemy, nous avons privil\u00e9gi\u00e9 une conception modulaire, qui nous a permis de mobiliser rapidement et facilement diff\u00e9rentes comp\u00e9tences, tout en nous appuyant sur un cadre de d\u00e9veloppement coh\u00e9rent. Ce cadre a permis \u00e0 nos responsables de suivre un processus reproductible lors de l’apprentissage d’une comp\u00e9tence donn\u00e9e.<\/span> \u00ab\u00a0Ce qui me passionne le plus, c’est de constater non seulement un enrichissement des connaissances, mais aussi un changement de comportement\u00a0\u00bb, a d\u00e9clar\u00e9 Kelly Monnot, <\/span>Learning Program Manager. \u00ab\u00a0<\/span>Les dirigeants mettent quotidiennement en pratique leurs nouvelles comp\u00e9tences, et cela se r\u00e9percute sur leur \u00e9quipe et sur les r\u00e9sultats de l’entreprise.\u00a0\u00bb Le cadre \u00ab\u00a0Apprendre, Cr\u00e9er des liens, Agir\u00a0\u00bb<\/b> Chez Udemy, nous avons con\u00e7u un cadre reproductible et \u00e9volutif que toute entreprise peut <\/span> utiliser<\/span> pour acc\u00e9l\u00e9rer le d\u00e9veloppement du leadership<\/strong>, quelles que soient les comp\u00e9tences essentielles \u00e0 la r\u00e9ussite.<\/span> Le cadre \u00ab\u00a0Apprendre, Cr\u00e9er des liens, Agir\u00a0\u00bb r\u00e9duit la charge cognitive en cr\u00e9ant une exp\u00e9rience <\/span>coh\u00e9rente pour chaque nouvelle comp\u00e9tence. Les leaders ne gaspillent pas leur \u00e9nergie \u00e0 se demander comment apprendre. Cela signifie qu’ils peuvent se concentrer pleinement sur ce qu’ils apprennent.<\/span> Cette pr\u00e9visibilit\u00e9 et cette reproductibilit\u00e9 leur permettent de renforcer plus facilement leur confiance, de retenir les connaissances acquises et d’appliquer de nouveaux comportements<\/strong> dans des situations concr\u00e8tes. Apprendre\u00a0<\/b> \u00c9valuez les comp\u00e9tences individuelles en mati\u00e8re de leadership, puis cr\u00e9ez un parcours d’apprentissage sur mesure pour chacune d’entre elles.<\/span> Cr\u00e9er des liens<\/b> Mettez en place une approche par cohorte dans laquelle les participants peuvent partager leurs id\u00e9es, participer \u00e0 des s\u00e9ances de coaching et c\u00e9l\u00e9brer ensemble leurs r\u00e9ussites.<\/span> Agir<\/b> Mettez en place des simulations de jeux de r\u00f4le bas\u00e9es sur l’IA et des exercices pratiques pour permettre aux participants de s’entra\u00eener et d’affiner leurs nouvelles comp\u00e9tences dans un environnement s\u00e9curis\u00e9.<\/span> Cette approche coh\u00e9rente s’est traduite directement par l’acquisition de comp\u00e9tences tangibles concernant chaque capacit\u00e9 de leadership du programme.<\/span> \u00ab\u00a0Les jeux de r\u00f4le donnent aux participants l’occasion de v\u00e9ritablement ancrer ce qu’ils ont appris\u00a0\u00bb, selon Ariana Freeman, <\/span>Senior Manager, Customer Engagement. \u00ab\u00a0<\/span> Il ne s’agit pas seulement de dire\u00a0: \u00ab\u00a0Super, j’ai regard\u00e9 le cours\u00a0\u00bb. Il s’agit de franchir une \u00e9tape suppl\u00e9mentaire en mettant ces connaissances en pratique.\u00a0\u00bb Les responsables qui ont travers\u00e9 cela ensemble se sont comport\u00e9s diff\u00e9remment aupr\u00e8s de leurs \u00e9quipes. Les scores d’engagement se sont r\u00e9percut\u00e9s d’une \u00e9quipe \u00e0 l’autre, les collaborateurs directs \u00e9valuant les responsables ayant particip\u00e9 comme \u00e9tant nettement plus efficaces.<\/span> \u00ab\u00a0L’aspect social de l’apprentissage bas\u00e9 sur des groupes aide les participants \u00e0 sortir de leur zone de confort\u00a0\u00bb, d’apr\u00e8s Freeman. \u00ab\u00a0Vous avez l’occasion d’entendre diff\u00e9rents points de vue, de remettre en question vos id\u00e9es re\u00e7ues et de vous adapter.\u00a0\u00bb Changement des comportements et retour sur investissement mesurable<\/b> Pas moins de 90\u00a0% des participants ont d\u00e9clar\u00e9 avoir <\/span>gagn\u00e9 en confiance et acquis de nouvelles comp\u00e9tences<\/strong> et strat\u00e9gies.<\/span> \u00ab\u00a0Ce programme a radicalement chang\u00e9 ma fa\u00e7on de diriger mon \u00e9quipe\u00a0\u00bb, a d\u00e9clar\u00e9 Shannon Patton, <\/span>Senior Manager, Sales Enablement. \u00ab\u00a0<\/span>Au lieu de diriger chaque initiative, j’utilise d\u00e9sormais des entretiens de coaching pour mettre en lumi\u00e8re les points forts et les aspirations de chacun, ce qui leur permet de prendre en charge des projets \u00e0 forte visibilit\u00e9.\u00a0\u00bb Si le d\u00e9veloppement des comp\u00e9tences individuelles constitue un r\u00e9sultat cl\u00e9, le programme <\/span>Leading@Udemy a \u00e9galement eu un impact sur les indicateurs de performance de l’entreprise<\/strong>.Les leaders ayant particip\u00e9 au programme ont obtenu des <\/span>scores d’engagement plus \u00e9lev\u00e9s<\/strong>\u00a0: en moyenne, 5\u00a0points de plus en 2023 et 4,5\u00a0points de plus en 2024 par rapport \u00e0 leurs homologues n’ayant pas particip\u00e9 au programme.<\/span> En 2025, les participants ont \u00e9galement obtenu des \u00e9valuations de performance sup\u00e9rieures de 4\u00a0% en moyenne<\/strong> (+\u00a00,13\u00a0point) par rapport aux non-participants.<\/span> Les r\u00e9sultats sont sans \u00e9quivoque\u00a0: les participants avaient 45\u00a0% de chances suppl\u00e9mentaires d’\u00eatre promus<\/strong>. Cela repr\u00e9sente une augmentation de 3,8\u00a0points de pourcentage (12,2\u00a0% contre 8,4\u00a0%). Cela d\u00e9montre que les leaders ne se contentaient pas d’acqu\u00e9rir de nouvelles comp\u00e9tences, mais les mettaient activement en pratique.<\/span> Pour les managers en particulier, l’impact a \u00e9t\u00e9 encore plus net. Leur taux de promotion \u00e9tait en effet sup\u00e9rieur de 73\u00a0% \u00e0 celui de leurs homologues n’ayant pas particip\u00e9 au programme (12,8\u00a0% contre 7,4\u00a0%).<\/span> Les donn\u00e9es issues d’une enqu\u00eate d’Udemy sur l’engagement mettent en \u00e9vidence <\/span>un effet en cascade<\/strong>\u00a0: les \u00e9quipes dont les responsables ont particip\u00e9 \u00e0 la formation se sont \u00e9galement montr\u00e9es <\/span>plus engag\u00e9es*<\/strong> et <\/span>ont jug\u00e9 leurs responsables plus efficaces**<\/strong> que celles dont les responsables n’y avaient pas pris part.<\/span> \u00ab\u00a0Cette initiative est percutante et mesurable\u00a0\u00bb, a d\u00e9clar\u00e9 Xavier Buckley, <\/span>Director, Business Sales Development. \u00ab\u00a0<\/span> Nous donnons le meilleur de nous m\u00eames, et nous pouvons le prouver avec les r\u00e9sultats.\u00a0\u00bb Vers l’avenir<\/b> Quelles que soient les comp\u00e9tences de leadership les plus essentielles pour votre entreprise, investir dans le d\u00e9veloppement du leadership reste l’un des leviers les plus strat\u00e9giques pour g\u00e9n\u00e9rer un impact commercial. Leading@Udemy propose un cadre \u00e9volutif et personnalisable, bas\u00e9 sur des <\/span>parcours d’apprentissage sur mesure, des badges ax\u00e9s sur les comp\u00e9tences et des jeux de r\u00f4le aliment\u00e9s par l’IA<\/strong>, qui transforment le d\u00e9veloppement du leadership en r\u00e9sultats concrets.<\/span> *Statistiquement significatif au seuil p\u00a0<\u00a00,05 <\/span>**Statistiquement significatif au seuil p\u00a0<\u00a00,01<\/span> \u00a0<\/p>\n"},"yoast_head":"\n\u00c9tude de cas client - Leading@Udemy\u00a0: Former nos responsables pour obtenir des r\u00e9sultats m\u00e9tiers tangibles - Udemy Business<\/title>\n<meta name=\"description\" content=\"Companies trust Udemy for Business to meet their learning and development needs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/business.udemy.com\/fr\/case-studies\/leadingudemy-developing-our-leaders-to-drive-real-business-results\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Leading@Udemy\u00a0: Former nos responsables pour obtenir des r\u00e9sultats m\u00e9tiers tangibles\" \/>\n<meta property=\"og:description\" content=\"Companies trust Udemy for Business to meet their learning and development needs.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/business.udemy.com\/fr\/case-studies\/leadingudemy-developing-our-leaders-to-drive-real-business-results\/\" \/>\n<meta property=\"og:site_name\" content=\"Udemy Business\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/udemy\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-03T13:18:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/business.udemy.com\/wp-content\/uploads\/2023\/06\/udemy-business-organic-social-share-1200x630-refresh-2.png.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@udemy\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/business.udemy.com\\\/fr\\\/case-studies\\\/leadingudemy-developing-our-leaders-to-drive-real-business-results\\\/\",\"url\":\"https:\\\/\\\/business.udemy.com\\\/fr\\\/case-studies\\\/leadingudemy-developing-our-leaders-to-drive-real-business-results\\\/\",\"name\":\"\u00c9tude de cas client - 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