In today’s business environment it’s more important than ever to ensure that your investment in learning is aligned with your company’s strategic goals. As an L&D leader, you are responsible for demonstrating ROI back to the executive team.
At this session we’re excited to introduce you to our amazing APAC regional team, show off our new brand and what’s on the horizon. We will delve into the critical success factors required to help align learning strategy to business outcomes so you can maximise your learning investment.
We’re excited to be joined by Margaret Dsouza, Head of HR from Zeta, who’ll share her insights into how she has taken the learning strategy to the next level and set up the organisation for future success.
Commercial Account Director,
Annie started her career as a defendant litigation lawyer representing Australian companies in injury compensation disputes. With WAAAAY too much personality and energy, Annie decided she wanted to flex her commercial muscles and joined Coles where she managed various portfolios within the Buying and Trading team. Prior to Udemy, Annie worked at Uber partnering with companies across ANZ to leverage Uber’s Corporate offering. In her role at Udemy for Business Annie is a strategic business partner helping her customers achieve their goals though upskilling. She is currently taking a Udemy course by Eckhart Tolle on passion and purpose (and thoroughly enjoying it!).
Commercial Account Director,
Throughout his career, Andrew has worked in various project management and business development roles at multinational organisations, as well as startups, marrying both tenacity and compassion to drive the end-to-end management of corporate accounts. A knack for building and nurturing strong relationships, his proven ability to foster a positive workplace culture results in an ethos that remains wholly committed to the task at hand until the very end. Andrew places a strong emphasis on understanding a business’ commercial and customer-oriented needs, and is proud of his track record in building and maintaining long-term customer satisfaction while always supporting organisational growth & transformation.
Head of HR,
Margaret Dsouza is the Head HR at Zeta. She partners with the leadership team to design effective solutions to enhance organisational effectiveness and ensure that it is aligned with the organisation's goals and objectives. Margaret has been instrumental in building and sustaining a positive and progressive work culture across all businesses. With over 16 years of experience, she is well versed in designing and implementing processes, mapping and introducing best practises in various HR disciplines. She is result oriented with excellent relationship management skills. She has experience in building high performance and goal focused work teams built on a foundation of shared collaboration, open communication and strong sense of accountability. She holds a Bachelor’s degree in Management Studies and Master of Business Administration from Narsee Monjee Institute of Management Studies. Specialties: Strategic HR Development and Implementation, Organisational Development, HRIS software implementation, Talent Management, Total Reward and Payroll, HR Operations, Performance Management and Employee Engagement.
Customer Success Director, APAC,
A seasoned senior executive that has achieved outstanding results across Sales Growth, Customer Success and retention across the regions including India, South East Asia, Japan and Australia. His key strengths lie across the customer success, SAAS sales, business renewal, channel and technology partnership capabilities through to Business Development, Account Management, Director, Vice President and General management positions. For nearly two decades he has worked for some of the leading education technology organisations and now leads the customer success team across the Asia Pacific and India regions for Udemy Business. He has a strong business acumen, strategic focus and customer mindset always aligned to the values of the organisation and a passion for revenue and growth. He strives to ensure other functions within the organisation are maximising customer value through product adoption, driving customer satisfaction, retention and expansion.
Vice President, APAC,
Peter has 20+ years’ experience working with organizations across APAC in the Education Technology space. Over the course of his career, he has implemented hundreds of e-learning and Education Technology HCM solutions for some of APAC and India’s largest and most complex organizations. Prior to his current role as Managing Director, APAC at Udemy for Business, Peter worked in HCM and Platform for SumTotal and D2L, establishing and running teams in India, China, Japan, Australia and Singapore. At Udemy for Business, Peter drives the future of learning forward through personalized and engaging on-demand learning powered by the dynamic Udemy content marketplace.