{"id":176728,"date":"2026-09-21T15:00:15","date_gmt":"2026-09-21T15:00:15","guid":{"rendered":"https:\/\/business.udemy.com\/case-studies\/how-zs-associates-built-a-scalable-ai-talent-engine-with-udemy\/"},"modified":"2026-09-28T14:53:55","modified_gmt":"2026-09-28T14:53:55","slug":"how-zs-associates-built-a-scalable-ai-talent-engine-with-udemy","status":"publish","type":"customers","link":"https:\/\/business.udemy.com\/es-419\/case-studies\/how-zs-associates-built-a-scalable-ai-talent-engine-with-udemy\/","title":{"rendered":"C\u00f3mo ZS\u00a0Associates construy\u00f3 un motor de talento en IA escalable con Udemy"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"single-award-winner-case-study.php","resource_type":[7],"class_list":["post-176728","customers","type-customers","status-publish","hentry","resource_type-case-study","post","without-featured-image"],"acf":{"choose_resource_hubs":["default"],"publish_to_selected_resource_hubs":["yes"],"company_logo":176724,"display_video_module":false,"award_selection":"2026_maximizing_impact","page_sections_to_display":["challenge","solution","results","looking_ahead"],"cta_buttons_to_display":["download_case_study","request_demo"],"archive_thumbnail":{"ID":176724,"id":176724,"title":"ZS Associates","filename":"ZS-Associates.png","filesize":18740,"url":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/ZS-Associates.png.webp","link":"https:\/\/business.udemy.com\/es-419\/case-studies\/how-nexolution-accelerated-talent-readiness-with-udemy\/attachment\/zs-associates-2\/","alt":"","author":"177","description":"","caption":"","name":"zs-associates-2","status":"inherit","uploaded_to":176720,"date":"2026-09-09 16:49:36","modified":"2026-09-09 16:49:36","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/business.udemy.com\/wp-includes\/images\/media\/default.png","width":596,"height":348,"sizes":{"thumbnail":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/ZS-Associates-150x88.png.webp","thumbnail-width":150,"thumbnail-height":88,"medium":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/ZS-Associates-300x175.png.webp","medium-width":300,"medium-height":175,"medium_large":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/ZS-Associates.png.webp","medium_large-width":596,"medium_large-height":348,"large":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/ZS-Associates.png.webp","large-width":596,"large-height":348,"1536x1536":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/ZS-Associates.png.webp","1536x1536-width":596,"1536x1536-height":348,"2048x2048":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/ZS-Associates.png.webp","2048x2048-width":596,"2048x2048-height":348,"genesis-block-theme-featured-image":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/ZS-Associates.png.webp","genesis-block-theme-featured-image-width":596,"genesis-block-theme-featured-image-height":348,"genesis-block-theme-featured-image-wide":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/ZS-Associates.png.webp","genesis-block-theme-featured-image-wide-width":596,"genesis-block-theme-featured-image-wide-height":348,"genesis-block-theme-logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/ZS-Associates-300x175.png.webp","genesis-block-theme-logo-width":300,"genesis-block-theme-logo-height":175,"genesis-block-theme-mobile":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/ZS-Associates-480x280.png.webp","genesis-block-theme-mobile-width":480,"genesis-block-theme-mobile-height":280}},"page_title":"C\u00f3mo ZS\u00a0Associates construy\u00f3 un motor de talento en IA escalable con Udemy","resource_topics":["learning_culture","technical_upskilling","ai_transformation"],"company_name":"ZS\u00a0Associates","year_award_name":"Ganador Regional 2026","category_name":"Maximizaci\u00f3n del impacto","industry_text":"Consultor\u00eda","company_hq_text":"Evanston, Illinois","number_of_employees_text":"M\u00e1s de 13\u00a0000","office_locations_text":"Mundial","business_outcomes_repeater":[{"stat_number":"355","stat_description":"presentaciones de hackaton"},{"stat_number":"77%","stat_description":"tasa de conversi\u00f3n de aprendizaje a aplicaci\u00f3n"},{"stat_number":"M\u00e1s de 4161","stat_description":"horas de aprendizaje consumidas"}],"challenge_heading":"Desarrollar talento especializado en IA a gran escala","challenge_description":"<p><em><span style=\"font-weight: 400;\">ZS\u00a0Associates es una empresa global de consultor\u00eda de gesti\u00f3n y tecnolog\u00eda centrada en transformar la atenci\u00f3n m\u00e9dica y m\u00e1s a trav\u00e9s de an\u00e1lisis, tecnolog\u00eda y una vasta experiencia en la industria. Durante m\u00e1s de 40\u00a0a\u00f1os, ZS ha colaborado con organizaciones para resolver desaf\u00edos empresariales complejos, a trav\u00e9s de una combinaci\u00f3n de consultor\u00eda, ciencia de datos, inteligencia artificial e innovaci\u00f3n digital para generar un impacto medible. Con m\u00e1s de 13\u00a0000 empleados en m\u00e1s de 35 oficinas en todo el mundo, ZS ayuda a los clientes a acelerar el crecimiento, mejorar la toma de decisiones y crear mejores resultados a trav\u00e9s de informaci\u00f3n basada en datos y tecnolog\u00edas avanzadas.<\/span><\/em>  <span style=\"font-weight: 400;\">A medida que la demanda de talento en IA, aprendizaje autom\u00e1tico y an\u00e1lisis avanzados se aceler\u00f3 en ZS\u00a0Associates, la empresa enfrent\u00f3 un desaf\u00edo empresarial cr\u00edtico. Hist\u00f3ricamente, el programa de transferencia Advanced Data Science (ADS) Track (ADS) se basaba en un taller de 40\u00a0horas dirigido por un instructor, impartido a trav\u00e9s de un proveedor externo. Si bien era eficaz, el modelo era costoso, dif\u00edcil de escalar y limitaba el n\u00famero de empleados que pod\u00edan participar.<\/span><span style=\"font-weight: 400;\"> <\/span><span style=\"font-weight: 400;\"> <\/span><span style=\"font-weight: 400;\">La empresa necesitaba un enfoque de aprendizaje que pudiera llegar a cientos de empleados simult\u00e1neamente y crear un modelo repetible para desarrollar talento futuro en IA.<\/span><span style=\"font-weight: 400;\"> <\/span><span style=\"font-weight: 400;\"> <\/span><span style=\"font-weight: 400;\">&#8220;Necesit\u00e1bamos construir r\u00e1pidamente la capacidad interna de IA a gran escala mientras minimiz\u00e1bamos la dependencia de contrataciones externas y de capacitaci\u00f3n intensiva en recursos dirigida por instructores&#8221;, coment\u00f3 Sapan Koul, estratega de aprendizaje.<\/span><\/p>\n","solution_heading":"Rutas seleccionadas integradas en la transformaci\u00f3n del talento","solution_description":"<p><span style=\"font-weight: 400;\">ZS\u00a0Associates redise\u00f1\u00f3 la estrategia de aprendizaje en torno a Udemy y la integr\u00f3 directamente en su proceso de transformaci\u00f3n del talento. En lugar de tratar el aprendizaje como una actividad independiente, la empresa lo posicion\u00f3 como un habilitador estrat\u00e9gico para el desarrollo de la capacidad de la fuerza laboral. El programa de transferencia de ADS y Machine Learning Engineering (MLE) us\u00f3 rutas de aprendizaje seleccionadas de Udemy para preparar a los empleados para evaluaciones t\u00e9cnicas, hackatones, pasant\u00edas y futuras oportunidades de carrera enfocadas en IA dentro de la empresa.<\/span><span style=\"font-weight: 400;\"> <\/span><span style=\"font-weight: 400;\"> <\/span><span style=\"font-weight: 400;\">La estrategia de aprendizaje se extendi\u00f3 m\u00e1s all\u00e1 del desarrollo de habilidades. Adem\u00e1s de IA, aprendizaje autom\u00e1tico, IA generativa (GenAI), Python, nube y contenido de MLOps, los participantes utilizaron Udemy para fortalecer habilidades de comunicaci\u00f3n, consultor\u00eda, presentaci\u00f3n y gesti\u00f3n de partes interesadas. MLOps se refiere a las pr\u00e1cticas para implementar y mantener modelos de aprendizaje autom\u00e1tico en producci\u00f3n. Capacidades profesionales como estas son igualmente importantes para el \u00e9xito en funciones de IA orientadas al cliente.<\/span><span style=\"font-weight: 400;\"> <\/span><span style=\"font-weight: 400;\"> <\/span><span style=\"font-weight: 400;\">La soluci\u00f3n incluy\u00f3:<\/span><span style=\"font-weight: 400;\"> <\/span><span style=\"font-weight: 400;\"> <\/span><b>\u2022 Rutas de aprendizaje seleccionadas: <\/b><span style=\"font-weight: 400;\"> rutas estructuradas de ADS y MLE alineadas a competencias espec\u00edficas de la funci\u00f3n.<\/span><span style=\"font-weight: 400;\"> <\/span><b>\u2022 Desarrollo a ritmo propio: <\/b><span style=\"font-weight: 400;\">aprendizaje flexible que permite a los empleados desarrollar habilidades junto con el trabajo en proyectos.<\/span><span style=\"font-weight: 400;\"> <\/span><b>\u2022 Aplicaci\u00f3n pr\u00e1ctica: <\/b><span style=\"font-weight: 400;\"> experiencias de Laboratorios de Udemy integradas en hackatones y desaf\u00edos aplicados.<\/span><span style=\"font-weight: 400;\"> <\/span><b>\u2022 Cobertura amplia de habilidades: <\/b><span style=\"font-weight: 400;\">desarrollo de habilidades t\u00e9cnicas y profesionales dentro de una sola plataforma.<\/span><span style=\"font-weight: 400;\"> <\/span><span style=\"font-weight: 400;\"> <\/span><span style=\"font-weight: 400;\">&#8220;Integrar el aprendizaje directamente en nuestro proceso de transformaci\u00f3n del talento nos permiti\u00f3 crear un motor escalable para desarrollar talento preparado para la IA&#8221;, coment\u00f3 Koul.<\/span><\/p>\n","results_heading":"355\u00a0presentaciones de hackathon y una tasa de conversi\u00f3n del 77\u00a0%","results_description":"<p><span style=\"font-weight: 400;\">A trav\u00e9s de Udemy, ZS despleg\u00f3 aproximadamente 500\u00a0licencias e inscribi\u00f3 a 461\u00a0empleados en rutas de aprendizaje, quienes consumieron m\u00e1s de 4100\u00a0horas de aprendizaje. El programa gener\u00f3 355\u00a0presentaciones de hackathon, una tasa de conversi\u00f3n de aprendizaje a aplicaci\u00f3n del 77\u00a0%, que demuestra un compromiso y transferencia de conocimiento excepcionalmente s\u00f3lidos.<\/span><span style=\"font-weight: 400;\"> <\/span><span style=\"font-weight: 400;\"> <\/span><span style=\"font-weight: 400;\">La empresa logr\u00f3 estos resultados en aproximadamente dos semanas desde el lanzamiento del programa. El resultado m\u00e1s significativo fue la creaci\u00f3n de un motor escalable para construir capacidad de IA, que reemplaza un modelo intensivo en recursos dirigido por instructor por un ecosistema de aprendizaje moderno capaz de desarrollar r\u00e1pidamente talento en IA a gran escala.<\/span><span style=\"font-weight: 400;\"> <\/span><span style=\"font-weight: 400;\"> <\/span><span style=\"font-weight: 400;\">&#8220;En lugar de simplemente consumir contenido, nuestros estudiantes aplicaron de forma activa sus habilidades para resolver desaf\u00edos reales de IA&#8221;, afirm\u00f3 Koul.<\/span><\/p>\n","looking_ahead_heading":"Escalar el aprendizaje","looking_ahead_description":"<p><span style=\"font-weight: 400;\">ZS ve una oportunidad para reutilizar el marco de trasferencia de v\u00eda para otras iniciativas de desarrollo de capacidades de alta prioridad en toda la empresa.<\/span><span style=\"font-weight: 400;\"> <\/span><span style=\"font-weight: 400;\"> <\/span><span style=\"font-weight: 400;\">&#8220;Este modelo nos brinda una forma repetible de escalar el aprendizaje a trav\u00e9s de roles adicionales y necesidades de habilidades emergentes, lo que crea una base sostenible para la transformaci\u00f3n de la fuerza laboral del futuro&#8221;, afirm\u00f3 Koul.<\/span><\/p>\n","cta_heading":"Ve a Udemy Business en acci\u00f3n.","cta_subheading":"Comienza hoy.","case_study_pdf_download_url":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/10\/ZS_OAA_Case-Study_One-Pager.pdf"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - 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