{"id":176719,"date":"2026-09-21T15:00:05","date_gmt":"2026-09-21T15:00:05","guid":{"rendered":"https:\/\/business.udemy.com\/case-studies\/how-nationwide-building-society-democratised-learning-with-udemy\/"},"modified":"2026-09-28T14:53:51","modified_gmt":"2026-09-28T14:53:51","slug":"how-nationwide-building-society-democratised-learning-with-udemy","status":"publish","type":"customers","link":"https:\/\/business.udemy.com\/es-419\/case-studies\/how-nationwide-building-society-democratised-learning-with-udemy\/","title":{"rendered":"C\u00f3mo Nationwide Building Society democratiz\u00f3 el aprendizaje con Udemy"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"single-award-winner-case-study.php","resource_type":[7],"class_list":["post-176719","customers","type-customers","status-publish","hentry","resource_type-case-study","post","without-featured-image"],"acf":{"choose_resource_hubs":["default"],"publish_to_selected_resource_hubs":["yes"],"company_logo":176725,"display_video_module":false,"award_selection":"2026_skills_transformation","page_sections_to_display":["challenge","solution","results","looking_ahead"],"cta_buttons_to_display":["download_case_study","request_demo"],"archive_thumbnail":{"ID":176725,"id":176725,"title":"NBS","filename":"NBS.png","filesize":15454,"url":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/NBS.png.webp","link":"https:\/\/business.udemy.com\/es-419\/case-studies\/how-nexolution-accelerated-talent-readiness-with-udemy\/attachment\/nbs-2\/","alt":"","author":"177","description":"","caption":"","name":"nbs-2","status":"inherit","uploaded_to":176720,"date":"2026-09-09 16:50:38","modified":"2026-09-09 16:50:38","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/business.udemy.com\/wp-includes\/images\/media\/default.png","width":596,"height":348,"sizes":{"thumbnail":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/NBS-150x88.png.webp","thumbnail-width":150,"thumbnail-height":88,"medium":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/NBS-300x175.png","medium-width":300,"medium-height":175,"medium_large":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/NBS.png.webp","medium_large-width":596,"medium_large-height":348,"large":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/NBS.png.webp","large-width":596,"large-height":348,"1536x1536":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/NBS.png.webp","1536x1536-width":596,"1536x1536-height":348,"2048x2048":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/NBS.png.webp","2048x2048-width":596,"2048x2048-height":348,"genesis-block-theme-featured-image":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/NBS.png.webp","genesis-block-theme-featured-image-width":596,"genesis-block-theme-featured-image-height":348,"genesis-block-theme-featured-image-wide":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/NBS.png.webp","genesis-block-theme-featured-image-wide-width":596,"genesis-block-theme-featured-image-wide-height":348,"genesis-block-theme-logo":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/NBS-300x175.png","genesis-block-theme-logo-width":300,"genesis-block-theme-logo-height":175,"genesis-block-theme-mobile":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/09\/NBS-480x280.png","genesis-block-theme-mobile-width":480,"genesis-block-theme-mobile-height":280}},"page_title":"C\u00f3mo Nationwide Building Society democratiz\u00f3 el aprendizaje con Udemy","resource_topics":["leadership_development","learning_culture"],"company_name":"Nationwide Building Society","year_award_name":"Ganador Regional 2026","category_name":"Transformaci\u00f3n de habilidades","industry_text":"Servicios financieros","company_hq_text":"Swindon, Reino Unido","number_of_employees_text":"25\u00a0000","office_locations_text":"Reino Unido","business_outcomes_repeater":[{"stat_number":"97%","stat_description":"tasa de aprobaci\u00f3n en los ex\u00e1menes de primeras etapas profesionales"},{"stat_number":"M\u00e1s de 50","stat_description":"sesiones de aprendizaje en la Semana de Aprendizaje en el Trabajo"},{"stat_number":"M\u00e1s de 1200","stat_description":"horas de aprendizaje generadas en una semana"}],"challenge_heading":"Desarrollar capacidades con visi\u00f3n de futuro y a paso acelerado","challenge_description":"

Nationwide Building Society es la sociedad de pr\u00e9stamo inmobiliario m\u00e1s grande del mundo y una instituci\u00f3n financiera de propiedad de sus miembros, que ofrece servicios bancarios, de ahorro, hipotecas y pr\u00e9stamos a millones de clientes en el Reino Unido. Como organizaci\u00f3n mutualista, Nationwide opera en beneficio de sus miembros en lugar de los accionistas, con un enfoque en el valor justo, la excelencia en el servicio y apoyo a las comunidades. Su prop\u00f3sito es “Banca, pero m\u00e1s justa, m\u00e1s gratificante y para el bien de la sociedad”.<\/span><\/em> Nationwide enfrent\u00f3 el desaf\u00edo de construir una fuerza laboral “enfocada, preparada y \u00e1gil” para llevar a cabo su plan Blueprint for a Modern Mutual (o “Plan para una Mutual Moderna”). La organizaci\u00f3n necesitaba fortalecer la capacidad en la Oficina de Direcci\u00f3n Operativa, en \u00e1reas que incluyen IA, datos, tecnolog\u00edas en la nube, entrega de proyectos, an\u00e1lisis de negocios, liderazgo y automatizaci\u00f3n.<\/span> <\/span> <\/span>Se identificaron habilidades y comportamientos cruciales a trav\u00e9s de la planificaci\u00f3n estrat\u00e9gica de la fuerza laboral, revisiones de capacidades, marcos de desempe\u00f1o y conversaciones de desarrollo con colegas. La organizaci\u00f3n tradujo estas ideas en marcos de capacidad basados en funciones y v\u00edas de desarrollo, identificando \u00e1reas de crecimiento que incluyen IA, datos, nube, entrega de proyectos, an\u00e1lisis de negocios, liderazgo y automatizaci\u00f3n.<\/span> <\/span> <\/span>\u201cNo ten\u00edamos forma de democratizar el aprendizaje en una organizaci\u00f3n diversa sin una plataforma como Udemy\u201d, afirm\u00f3 Lindsay Melia, consultora s\u00e9nior<\/span>. \u201c<\/span><\/i>Necesit\u00e1bamos hacer que cada colega tuviera a disposici\u00f3n aprendizaje de alta calidad, independientemente de la funci\u00f3n o ubicaci\u00f3n”.\u00a0<\/span> Nationwide se propuso construir un ecosistema de aprendizaje integrado que conectara el aprendizaje directamente con las prioridades de negocio e hiciera del desarrollo parte del trabajo cotidiano.<\/span><\/p>\n","solution_heading":"Un ecosistema de aprendizaje integrado con Udemy","solution_description":"

Nationwide construy\u00f3 un ecosistema de aprendizaje integrado que combina aprendizaje autodirigido, desarrollo pr\u00e1ctico, mentor\u00eda, coaching, Comunidades de pr\u00e1ctica, eventos de aprendizaje, v\u00edas de desarrollo profesional y conversaciones de desarrollo lideradas por gerentes. El aprendizaje est\u00e1 integrado en la ambici\u00f3n de construir una fuerza laboral enfocada, preparada y \u00e1gil, lo que crea una conexi\u00f3n directa entre las prioridades de negocio, el desarrollo de los colegas y la capacidad futura de la fuerza laboral.<\/span> <\/span> <\/span>Udemy\u00a0Business sirve como un componente central del ecosistema que ofrece aprendizaje coherente y a pedido en equipos diversos. Ya sea que los colegas trabajen en tecnolog\u00eda, operaciones, cambio, riesgo, datos o roles de liderazgo, acceden al mismo contenido de aprendizaje de alta calidad, marcos, terminolog\u00eda y pr\u00e1cticas de la industria. Udemy crea un lenguaje com\u00fan en torno a temas emergentes como IA, tecnolog\u00edas en la nube, automatizaci\u00f3n, an\u00e1lisis de datos, entrega \u00e1gil y liderazgo.<\/span> <\/span> <\/span>\u201cUdemy democratiza el aprendizaje en todo Nationwide. Los colegas no se ven limitados por la ubicaci\u00f3n geogr\u00e1fica, la funci\u00f3n ni la antig\u00fcedad. Acceden al aprendizaje cuando lo necesitan, en un formato que les funciona\u201d, declar\u00f3 Melia.<\/span> <\/span> <\/span>Nationwide refuerza el aprendizaje de Udemy a trav\u00e9s de iniciativas de desarrollo m\u00e1s amplias, como la Learning at Work Week (Semana de Aprendizaje en el Trabajo), campa\u00f1as de habilidades, v\u00edas de desarrollo basadas en funciones, calificaciones profesionales y programas de capacidades. La informaci\u00f3n de aprendizaje proveniente de Udemy proporciona visibilidad sobre las habilidades emergentes, las carencias de capacidades y las tendencias de desarrollo, lo que ayuda a la organizaci\u00f3n a mejorar continuamente su estrategia de aprendizaje y a dar forma a la planificaci\u00f3n de la fuerza laboral del futuro.<\/span><\/p>\n","results_heading":"2140\u00a0estudiantes y una tasa de aprobaci\u00f3n del 97\u00a0%","results_description":"

El ecosistema de aprendizaje integrado tuvo un impacto medible en la Oficina de Direcci\u00f3n Operativa. Los usuarios de Udemy aumentaron de 1420 al momento de la implementaci\u00f3n a 2140 entre enero y marzo de 2026. Los colegas inscritos en un curso desde la activaci\u00f3n aumentaron de 928 a 1901, mientras que los colegas que vieron una clase desde la activaci\u00f3n aumentaron de 776 a 1763. Las calificaciones de los estudiantes aumentaron de 4,3 de 5 al inicio de la implementaci\u00f3n a 4,5 de 5.<\/span> <\/span> <\/span>La Semana de Aprendizaje en el Trabajo ofreci\u00f3 m\u00e1s de 50 sesiones de aprendizaje sobre temas que incluyen IA, datos, riesgo, confianza, tecnolog\u00eda, bienestar y liderazgo, lo que gener\u00f3 m\u00e1s de 1200\u00a0horas de aprendizaje en una semana. La versi\u00f3n redise\u00f1ada de Early Careers Academy incorpor\u00f3 v\u00edas de aprendizaje de Udemy\u00a0Business apoyadas por IA en recorridos de desarrollo estructurados para 81\u00a0colegas que inician su vida profesional, que alcanzaron una tasa de aprobaci\u00f3n del 97\u00a0% en todos los ex\u00e1menes centrales.<\/span> <\/span> <\/span>\u201cCon Udemy, hemos construido un enfoque m\u00e1s claro y escalable para el desarrollo de habilidades. Los colegas tienen mayor acceso a aprendizajes relevantes, y los equipos pueden desarrollar habilidades prioritarias de manera m\u00e1s coherente”, indic\u00f3 Melia.<\/span> <\/span> <\/span>Las habilidades tecnol\u00f3gicas representaron la mayor parte del tiempo de aprendizaje, que oscil\u00f3 entre un 78,8\u00a0% y un 87,3\u00a0%. Las habilidades empresariales se mantuvieron clasificadas como relevantes, con colegas que desarrollaron conocimientos en \u00e1reas como an\u00e1lisis de negocios, gesti\u00f3n de proyectos, Microsoft Excel, Power Platform, JIRA, liderazgo e IA.<\/span><\/p>\n","looking_ahead_heading":"Desarrollar capacidades con visi\u00f3n de futuro","looking_ahead_description":"

Nationwide contin\u00faa desarrollando capacidades con visi\u00f3n de futuro a un ritmo acelerado, utilizando la flexibilidad de Udemy para adaptar el aprendizaje a las prioridades de negocio en constante evoluci\u00f3n. El aprendizaje ahora le da a la organizaci\u00f3n una visi\u00f3n m\u00e1s s\u00f3lida de d\u00f3nde est\u00e1 creciendo la capacidad y d\u00f3nde puede ser necesario m\u00e1s apoyo.<\/span> <\/span> <\/span>\u201cCon Udemy como nuestra base, estamos manteniendo el desarrollo estrechamente vinculado a las prioridades de negocio, a la vez que apoyamos a los colegas para que desarrollen las habilidades que necesitan para el futuro\u201d, concluy\u00f3 Melia.<\/span> <\/span> <\/span>La organizaci\u00f3n planea seguir perfeccionando las prioridades de aprendizaje con base en datos de compromiso y aprendizaje, tomando decisiones basadas en evidencia sobre la inversi\u00f3n en desarrollo futuro y fortaleciendo la conexi\u00f3n entre el aprendizaje y la planificaci\u00f3n de la fuerza laboral.<\/span><\/p>\n","cta_heading":"Ve a Udemy Business en acci\u00f3n.","cta_subheading":"Comienza hoy.","case_study_pdf_download_url":"https:\/\/business.udemy.com\/wp-content\/uploads\/2026\/10\/Nationwide-Building-Society_OAA_Case-Study_One-Pager.pdf"},"yoast_head":"\nEstudio de caso de cliente - 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