Coaching Your Team

Build Trust and Support Through Coaching and Empathy

Leaders must understand how talent factors into executing the organization’s business strategy, building its brand identity, and creating investor confidence.  An organization’s talent drives interactions between the business and its many stakeholders: customers, investors, partners, and others. As Professor Dave Ulrich concludes, “talent matters.”

In the vitally important job of developing talent, leaders assume the role of a coach who guides team members to develop competence, demonstrate commitment, and deliver business results. When leaders cultivate a coaching mindset, they create leverage for what they know and can do in a way that helps their team members become all that they aspire to be.

As this course guides leaders to practice coaching skills, demonstrate empathy, and create more personalized experiences for employees, it also offers insights on how those skills shift when managing a hybrid team.

Download the Course Overview

Learners Will:

  • Engage and empower individuals and teams through coaching to achieve better business results
  • Learn when to focus on behavior-based or results-based coaching, or both
  • Practice and sustain new coaching skills such as building trust and rapport
  • Understand the importance of personalizing employee interactions and work experiences as a way to address stress and burnout

Discover how cohort learning can help your team

Developed in partnership with:


  • Leadership
  • Leading Teams
  • Talent Development


Dave Ulrich

Professor at the Ross School of Business, University of Michigan, and Partner at the RBL Group

Tailored to your company’s specific needs

Guided learning with experienced moderators

Bite-sized courses improve content retention

AI-fueled analytics provide actionable insights

Dedicated Customer Success Partner

Explore how cohort learning has helped customers develop their workforce

Check out stories in consumer goods and life-sciences — or read more case studies here.

Learn more about our cohort learning solution