Advances in technology, data, and business mean that marketing is a fast-paced field that requires constant learning and adaptability and an increased aptitude for technical skills. In the past, a marketer might only be responsible for coming up with an ad campaign and then enlist the help of a graphic designer, a copywriter, a developer, and a data scientist to implement and measure its performance. Now, thanks to more than 6,000 marketing tools that are available—and an increased emphasis that many employers place on personal productivity—many more of these tasks fall under the marketer’s responsibility.
But it’s not simply enough to give a marketer a tool and expect them to learn how to use it—there are technical skills and competencies that every marketer needs to have in order to use these new marketing tools to their fullest extent. Here are 6 technical skills that every marketer needs to remain competitive in the workforce.
One of the best ways to optimize a marketer’s performance is to give them the ability to “scratch their own itch,” by which I mean that they can answer their own questions about how customers and prospects are behaving. Most companies use SQL-based databases, and learning how to run database queries is one of the most important technical skills a marketer today can have. For example, if a marketer wants to know the average purchase price within a certain time frame for a user within a certain demographic, having the ability to perform database queries means they can answer these questions on their own. This is a huge advantage to the marketer and a benefit to the rest of the company. If marketers can run these searches independently, they won’t be taking resources and productive time away from other team members by asking them to acquire this data on their behalf. SQL is relatively easy to learn—it only takes about 15 to 20 hours and there are a number of courses on the Udemy for Business platform that provide a basic working proficiency of SQL, including The Ultimate SQL Bootcamp: Go from Beginner to Expert.
Marketers have never had as much access to data and the ability to run as many experiments as they do today. A/B testing, for example, has become a standard practice on most marketing teams. But not all marketers have been trained in how to understand and analyze statistics to understand how an A/B test performed. How do they know when a test was actually successful? At what point should they stop running a test and pick the “winner”? And how can the insights they gain from these tests inform their future decisions? There are a number of key concepts that will help marketers better grasp the meaning of the data they collect—statistical significance, cohort analysis, standard deviations, and regression modeling, to name a few. To master statistics skills, consider the Udemy course Statistics for Business Analytics.
Marketers no longer have to do every process manually—there are now hundreds of tools available that automate many of the most common marketing tasks. In order to be successful in their roles, marketers must become adept at using these automation tools. For example, there are now a number of tools that automate email marketing and personalization. Personalized emails lead to an average of a 20% increase in sales. And there are a number of tools, like Marketo, MailChimp and ConvertKit, that allow marketers to segment and personalize the emails they send to people in their funnel. This means that a marketer’s ability to write a personalized email may now rely more on their ability to use the automation tools that are available rather than their actual writing ability. By keeping up-to-date on the automation landscape, marketers can adapt and personalize their outreach. We cover the basics of email marketing in my Udemy course, Become a Growth Marketer: Learn Growth Marketing & Get a Job.
Another key technical skill for the modern marketer is understanding how to collect data, chart it, visualize where marketing efforts are going, and communicate that to stakeholders. Being able to create data models is incredibly useful for making decisions with data. For example, by using pivot tables, marketers can change variables and outline different scenarios rather than just displaying static two-dimensional data. Similarly, having a basic understanding of Excel formulas and the ability to run macros (mini scripts) can help marketers become more productive and efficient when trying to glean insights from data. To learn the basics of modeling, consider the Udemy course Business Analyst: The Essential Modeling Skills & Techniques.
Landing pages are like a Swiss Army knife for marketers. They are key to driving someone to take a specific action (e.g. starting a free product trial, requesting a product demo). By setting up simple landing page tests, marketers can experiment with different wording, offers, and other variables without making huge changes to the company’s entire website architecture. In order to conduct this type of testing, marketers need to have some basic design skills with tools like Canva or Photoshop to crop images and convert file types as well as an understanding of the tools they’ll need to set up the test, such as Unbounce. Check out the Udemy course Landing Page Design & Conversion Rate Optimization for more useful tactics.
Many of the changes marketers are currently experiencing are part of larger workforce trends—new technology and tools are being created every day that can make a marketer’s job more effective, companies expect teams to be leaner and more productive, there’s an increasing emphasis on analytical skills and a desire to be data-driven. The six technical skills I’ve outlined here will help prepare your marketers to tackle the demands of today and tomorrow. And a platform like Udemy for Business gives your marketers on-demand and unlimited access to the best marketing courses.
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